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Remote Collections Jobs in Avon, IN (NOW HIRING)

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Remote Collections information

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How much do remote collections jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for remote collections in Avon, IN is $20.59, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.08 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What are remote collections jobs?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the key skills and qualifications needed to thrive as a Remote Collections Specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.
What cities near Avon, IN are hiring for Remote Collections jobs? Cities near Avon, IN with the most Remote Collections job openings:
Remote Collections jobs near you
Infographic showing various Remote Collections job openings in Avon, IN as of July 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 100% Remote job distribution, with an average salary of $42,818 per year, or $20.6 per hour.
AR Specialist

AR Specialist

RethinkFirst

Indianapolis, IN • Remote

$20.75 - $27.50/hr

Full-time

Medical, Vision, Retirement, PTO

Re-posted 23 days ago

Job description

Company Overview
RethinkFirst was founded in 2007 with a mission to provide scalable, evidence-based autism treatment training tools and caregiver supports to an underserved population. In 2010, Rethink launched its first solution, a suite of special needs and behavior management offerings, to support K-12 education. Over time, we expanded our offerings to support the entire behavioral health community by adding solutions in the employer (RethinkCare), provider (RethinkBH), and payor (RethinkFutures) industries, and to drive whole child wellness and success in education (RethinkEd).
Today, we’re proud to have almost 500 team members working to support over 2,000 customers worldwide as we work together to support our communities and help every individual reach their potential.
Over the past fifteen years, RethinkFirst’s mission has evolved to transform the behavioral health landscape by inspiring and empowering all individuals with behavioral health challenges and those who support them. We continue to focus on the future of transforming behavioral health through data science, analytics, and enabling value-based care. With patent-pending solutions and the largest published ASD dataset, RethinkFirst can focus on improving outcomes and having a positive impact on the millions of lives it supports.  
Rethink Billing Overview
Our Billing Services Division specializes in Revenue Cycle Management, Enrollment and Credentialing, and Benefit Authorization Management services. We are growing and are looking for new team members that will offer our clients best-in-class billing services. We support mission-oriented companies that impact the lives of thousands of individuals with autism and their families. We are excited to offer the opportunity for professional and collaborative individuals to grow and be part of something exciting.
Job Summary: The Accounts Receivable (AR) Specialist is responsible for supporting our billing teams by working with insurance companies to ensure efficient and prompt reimbursement for therapy sessions for our customers and actively pursuing all outstanding A/R for customers supported within the RCM division. 
Job Duties:

  • Ensure strict HIPAA-compliant confidentiality with all client-related data 
  • Review customer account reports and follow up to ensure any flags/concerns are notated proactively and communicated to the Customer Billing Advocate (CBA) 
  • Review A/R Aging Reports and follow up with insurance companies regarding expected reimbursement for outstanding claims 
  • Notate & document all follow up work on aging claims within A/R Aging Reports as required and documented in standard SOPs 
  • Meet expectations on deadlines for completion of A/R Aging Reports for each customer supported within POD 
  • Follow up on denials immediately and communicate any trends to CBA 
  • Follow up on any open A/R tickets in Salesforce as assigned by CBA 
  • Meet deadlines assigned for A/R work as assigned by CBA 
  • Utilize denial management platforms for submission of appeals, reconsideration requests, etc. 
  • Research specific payor billing rules as needed 
  • Follow up on claims submitted electronically for primary and secondary payors 
  • Submit corrected claims when needed 
  • Attend POD meetings and contribute to agenda items as designated by CBA 
  • Post payments or submit missing payments to posting team and maintain A/R as assigned 
  • File appeals to insurance and to insurance commissioner as needed 
  • Stay informed about Payor and Industry Billing rules 
  • Review & interpret payor contracts when applicable 
  • Measure and monitor key metrics related to work performance 
  • Attend customer meetings as needed with CBA 
  • Work to meet POD goals collectively as cohesive team 
  • Foster a positive work environment for colleagues 
Requirements: 
  • HS Diploma or Equivalent 
  • ABA billing experience 
  • Min. 1-year experience in billing; major commercial insurance companies and state Medicaid programs 
  • Experience using insurance company websites/portals 
  • Proficient in using Microsoft Suite (Outlook, Excel, Word) 
  • Willing to learn, positive attitude and love a good challenge 
  • Professional writing & phone skills 
  • This role requires exceptional attention to detail, critical thinking and excellent communication with internal teams and insurance companies 
Preferred Qualifications: 
  • Bachelor’s degree 
  • Speech, OT and Mental Health billing experience 
  • Minimum 1-year experience working in an office setting 
  • Minimum 1-year experience in billing company setting 
  • Experience using Billing Software, EMR and Clearinghouse systems (Rethink, Azalea, Tebra, Central Reach, Waystar, Trizetto, Availity) 
  • Experience using denial management platform (DocVocate) 
Education:  
  • Bachelor’s degree preferred/ HS Diploma or Equivalent required. 
Benefits: 
  • PTO and Vacation Days after a 90-day introductory period 
  • Paid Holidays 
  • Generous Health, Denial & Vision benefits package 
  • 401k + Matching 

Job Type: Full-time, Hourly, Monday-Friday (8-5 PM) 
Remote opportunities are available only in the following states: AL, AR, AZ, CA, CO, FL, GA, ID, IL, IN, IA, MO, NC, NE, NY, OH, PA, SC, TN, TX, UT, VA

Our commitment to an inclusive workplace 

RethinkFirst is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities. 

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