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Remote Collections Jobs in Avon, IN (NOW HIRING)

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Remote Collections information

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How much do remote collections jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for remote collections in Avon, IN is $20.59, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.08 per hour, depending on experience, location, and employer.

What is a remote collections job?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What are the key skills and qualifications needed to thrive as a remote collections specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What job categories do people searching Remote Collections jobs in Avon, IN look for?

The top searched job categories for Remote Collections jobs in Avon, IN are:

What cities near Avon, IN are hiring for Remote Collections jobs?

Cities near Avon, IN with the most Remote Collections job openings:

Remote Collections jobs near you
Infographic showing various Remote Collections job openings in Avon, IN as of September 2026, with employment types broken down into 54% Full Time, and 46% Part Time. Highlights an 100% Remote job distribution, with an average salary of $42,818 per year, or $20.6 per hour.

Customer Service Representative (CSR) September 2026

Indianapolis, IN • Remote

Netfor, Inc.
IT Services • 51 - 200 employees
Learn more about Netfor, Inc.external

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Job description

Netfor, Inc.
The Art and Science of the Customer Experience
Netfor provides worry-free customer care for business consumers and technology users. Customers engage with Netfor by phone, email, social media, and online chat to receive world-class customer service, help desk support, order fulfillment, and field services.
Founded in 1995, Netfor supports tens of thousands of customers at businesses in more than 6,000 locations across the U.S., Europe, Mexico, and Canada.

How Netfor will help you grow and succeed: 

  1. A launching point for your career and life goals
  2. Gain experience in multiple industries, platforms, and software
  3. Help you develop a career path as well as provide mentoring and training 
  4. Opportunities to work on special projects with our clients
  5. Provide opportunities internally for advancement 
  6. Network you with the vibrant business community in Indianapolis
  7. Exposes you to well over a hundred applications, platforms, and systems across various industries, including medical, retail, and B2B. 

Hours and Location: 
This is a 100% Remote Job (Work from Home). Hours range from 32-40 hours per week for 1st shift, Monday-Friday (5 working days a week). Weekends will be required after training. Netfor operates 24 hours a day, 7 days a week. 

Training will be on Monday-Friday for 2-3 weeks on 1st shift (for all openings). 

Summary of Job Responsibilities
Working with a great team of peers, you’ll be supporting client contracts, with the main duty focusing on carrying out inbound customer support via telephone as instructed by the Netfor knowledge base.
OUTLINE OF ESSENTIAL JOB RESPONSIBILITIES:
Under general supervision of service desk leadership, provide customer support for instructional calls, question-and-answer calls, and handling of all other customer issues by performing question/problem diagnosis, searching knowledge-based articles, and guiding users through step-by-step solutions in a call center environment. Answering phone calls with a smile is a must. Able to clearly communicate directions in a user-friendly, professional manner and clearly document the issue and solution in ticketing software.
KEY DUTIES AND RESPONSIBILITIES:
Examples of key duties are interpreted as being descriptive and not restrictive in nature.

  • Provides timely and accurate information to incoming customer order status and product knowledge requests.
  • Processes customer orders/changes/returns according to established department policies and procedures.
  • Provides timely feedback to the company regarding service issues or customer concerns.
  • Thrives on getting positive customer satisfaction survey comments.

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Proven ability to communicate effectively both verbally and in writing.
  • Ability to handle calls with professionalism, sensitivity, and diplomacy under pressure.
  • Must be an independent, motivated worker, and an innovative self-starter.
  • An effective communicator who understands the importance of listening and being empathetic
  • Willingness to learn new skills and ability to adjust to changes quickly
  • Must be confident and flexible.
  • Ability to work 100% from within our knowledge base articles, without deviation, per contractual agreements.
  • Show up, show up on time, and display a helpful attitude.
  • Microsoft Office proficiency is a plus.
  • Strong ability to multitask
  • Ability to talk and type at least 35 words per minute
REQUIREMENTS:
  • High school diploma or GED is required 
  • Previous customer service experience preferred
PERSONAL COMPUTER REQUIREMENTS:You must own a Desktop or laptop with the following minimum specifications:
A desktop or laptop Windows PC (MAC, Tablets, Winbooks, Smart devices, Windows Mini PCs, Chromebooks, and Android systems are NOT compatible)
• We do not accept macOS
• Operating System - Windows 10 For Windows Systems
•RAM or Memory - 8GB or higher
• Processor - I5 9500 or Ryzen 3 3100 or higher
• SSD 256GB or higher with at least 100gb of free space. 
We will verify specifications before making any conditional job offer. To be considered for this role, you must meet the hardware specifications listed above. 
To check your PC hardware specs, click on the Windows Start button, then click on Settings (the gear icon). In the Settings menu, click on System. Scroll down and click on About. You should see specs for your processor, Memory (RAM), and other system info on this screen, including the Windows version.

COMPENSATION:
Starting pay is $16 an hour depending on experience, technical aptitude, and typing skills.

Netfor offers a great PTO plan (can accrue up to 76.96 hours/year within the first year), 401k, health insurance, dental, optical, and a well-rounded wellness program. Company-paid telehealth and mental health visits. 

DISCLAIMER

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities.

Netfor, Inc. is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Netfor, Inc. participates in E-Verify.

Netfor, Inc. will not sponsor applicants for work visas.

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