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Remote Collections Jobs in Avon, IN (NOW HIRING)

Collections Specialist

Zionsville, IN · On-site +1

$18 - $24.25/hr

Collections Specialist Who are we? CertaSite is a fast-growing fire and life safety company. Fire and life safety is our passion. It's all we think about. We leverage our hard-earned expertise to

BPO AI Solutions Architect

Indianapolis, IN · Remote

$64.50 - $85/hr

About The Company We are a rapidly growing global workforce and business process outsourcing (BPO) company providing customer service, collections, recruiting, healthcare support, finance,

About the Role Our growing company is seeking a Director of Finance to lead finance strategy and operations. Reporting directly to the COO, you'll own financial planning, strategy, budget management,

About the Role Our growing company is seeking a Director of Finance to lead finance strategy and operations. Reporting directly to the COO, you'll own financial planning, strategy, budget management,

Remote PFS Analyst (Medical Billing & Claims Follow-Up) Location: Remote (Indiana residents only) Pay: $16-$17/hour Schedule: Flexible start time between 6:00 AM - 9:00 AM (8-hour shift) Contract: 6

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Remote Collections information

See Avon, IN salary details

$12

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How much do remote collections jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for remote collections in Avon, IN is $20.59, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.08 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What are remote collections jobs?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the key skills and qualifications needed to thrive as a Remote Collections Specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.
What are popular job titles related to Remote Collections jobs in Avon, IN? For Remote Collections jobs in Avon, IN, the most frequently searched job titles are:
What cities near Avon, IN are hiring for Remote Collections jobs? Cities near Avon, IN with the most Remote Collections job openings:
Infographic showing various Remote Collections job openings in Avon, IN as of June 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 100% Remote job distribution, with an average salary of $42,818 per year, or $20.6 per hour.
Collections Specialist

Collections Specialist

CertaSite

Zionsville, IN • On-site, Remote

$18 - $24.25/hr

Full-time

Posted 3 days ago


CertaSite rating

8.6

Company rating: 8.6 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

3rd of 32 rated health and safety providers


Job description

Collections Specialist
Who are we?
CertaSite is a fast-growing fire and life safety company. Fire and life safety is our passion. It’s all we think about. We leverage our hard-earned expertise to give people peace of mind, confidence, and more time to pursue their core businesses. Since 2018, we have grown from four to 15 markets serving over 14,400 customers throughout the Midwest.
As we grow and expand into new markets, we are building a team that loves what they do and has fun doing it. If you are looking to be challenged every day and for an opportunity to make a huge impact and grow with a mission-driven company focused on the customer, we hope you will consider this amazing opportunity.
Our Mission: To protect and provide a meaningful impact to as many lives as possible
Our Vision: Delivering the most dependable and simplified life safety solution on the planet
Our Values:
• Passionate – Relentless pursuit to be great, not just good enough. And we have fun doing it.
• Impactful – Our work makes a real difference in the world. We literally save lives, but that’s just the beginning.
• Innovative – We believe there is always a better way. We don’t stop until we find it.
• Genuine – We do what we say, and we mean it.
ROLE OVERVIEW
We are looking for a Collections Specialist to work remotely. In this role the compensation will be 100% commission/based on success of collections. The ideal candidate will be organized, well versed in using technology (a collections tool, our in-house technology, Outlook, etc.). The candidate is free to work at their own pace, own location and work any number of hours per week that fits their schedule. This person will NOT be an employee of CertaSite, but instead a 1099 employee.
WHAT YOU WILL BE DOING
Primary Duties and Responsibilities
• Calling customers who have past due invoices
• Collecting past due invoices over the phone via credit card
• Sending emails to customers
• Directing customers to in house personnel if there is a question/concern with the customer account
• Following up with customers
• Taking notes on updates performed with the customer in a tool called YayPay
• Assist with month end work and processes to meet strict deadlines.
• Other duties and projects as assigned.
• 1099 position
• Percentage of total collected