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Remote Collections Jobs in Aurora, IL (NOW HIRING)

Allied Benefit Systems

Billing Specialist I

Chicago, IL · Remote

$19.75 - $26.75/hr

... and collections \tExcellent communication and problem solving skills \tProficient in Microsoft ... Our remote friendly culture offers flexibility and the comfort of working from home, while also ...

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Remote Collections information

See Aurora, IL salary details

$12

$21

$30

How much do remote collections jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote collections in Aurora, IL is $21.28, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $23.85 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What is a remote collections job?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the key skills and qualifications needed to thrive as a remote collections specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.
What are the most commonly searched types of Collections jobs in Aurora, IL? The most popular types of Collections jobs in Aurora, IL are:
What are popular job titles related to Remote Collections jobs in Aurora, IL? For Remote Collections jobs in Aurora, IL, the most frequently searched job titles are:
What job categories do people searching Remote Collections jobs in Aurora, IL look for? The top searched job categories for Remote Collections jobs in Aurora, IL are:
What cities near Aurora, IL are hiring for Remote Collections jobs? Cities near Aurora, IL with the most Remote Collections job openings:
Remote Collections jobs near you
Infographic showing various Remote Collections job openings in Aurora, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $44,264 per year, or $21.3 per hour.

Professional Billing Insurance Follow Up Analyst

Westerkamp Group

Lisle, IL • On-site, Remote

$18 - $27/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Job description

Westerkamp Group, LLC is an Accounts Receivable Management company focused on hospital and professional billing and collections. We are currently seeking aProfessional Billing Patient Account Representativein our Lisle, IL office to provide third-partyProfessional follow-up, billing, and re-billing services to our clients.


Job Description: The experienced Professional Billing Patient Account Representative will work as a member of our Client Team to support the efficient collection of professional claims for our Hospital clients. This full-time position will have standard work hours from 8:00am to 4:30pm Monday through Friday. The is a hybrid position with the opportunity to become fully remote.


Primary Duties and Responsibilities:

  • Contact third party payers to verify eligibility, obtain claim status and take steps to properly resolve CMS 1500/837P claims
  • Utilize the various internal and online follow up tools provided by Westerkamp Group, LLC and our clients to resolve accounts
  • Critically analyzing account balances, Current Procedural Terminology (CPT), Healthcare Common Procedure Coding System (HCPCS), denial reason codes (CARC), and remittance advice remark codes (RARC) on CMS-1500 /837P claim forms to determine the root cause of denials
  • Maintain work queues and track trends that can be escalated to management
  • Clearly notate accounts per Westerkamp Group or client specific standards
  • Review paper correspondence and take necessary action to resolve insurance payer requests.
  • Analyze and submit cash posting payment and contractual adjustment errors
  • Ability to adhere to strict compliance guidelines related to HIPAA


Qualifications:

  • Self-motivated and ability to work well within a team and independently
  • Strong attention to detail
  • Excellent telephone and written communication skills
  • Ability to work with multiple patient accounting and billing systems
  • Willingness to learn new application systems and unique billing and collection requirements of our client
  • Proficiency in computer skill
  • Teamwork and a positive attitude
  • Motivated to learn and adapt to changing environments and multiple projects


Education and Experience:

  • High School Diploma or GED equivalent
  • Epic PB collections and follow-up experiencepreferred
  • Hospital Billing
  • Professional Billing


Pay Range: $18 - $27/ hour (depending on experience)

Benefits: Comprehensive package including health, dental, vision, 401K, and paid time off


Equal Opportunity & Accommodations

Westerkamp Group, LLC, is anEqual Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender, national origin, disability, age, veteran status, or any other legally protected status.

If you need areasonable accommodationduring any stage of the application or interview process, please contactdbourgeois@wgrcm.com or call 985-655-0300.

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