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Remote Collections Agent Jobs in Florida (NOW HIRING)

Symmetry

Remote Insurance Sales Agent

Tampa, FL · On-site +1

Remote Insurance Sales Agent Must be authorized to work in the US, no work visas offered at this time Organization Description: As Financial Service industry professionals, The Wayland Agency focuses ...

Symmetry

Remote Insurance Sales Agent

Tampa, FL · Remote

Remote Insurance Sales Agent Must be authorized to work in the US, no work visas offered at this time Organization Description: As Financial Service industry professionals, The Wayland Agency focuses ...

Seacoast Bank

Adjustor II

Stuart, FL · Remote

$16.25 - $22/hr

Works well in a remote working team environment while accomplishing individual and team goals ... Maintain professionalism throughout the collections process, including when establishing borrower ...

New

Symmetry

Remote Work Sales Agent

Jacksonville, FL · On-site +1

$180K/yr

Remote Work Sales Agent Must be authorized to work in the US, no work visas offered at this time Organization Description: At The Tchimou Agency, we provide a range of life insurance solutions that ...

Seacoast Bank

Adjustor II

Miami, FL · Remote

$17.75 - $24/hr

Works well in a remote working team environment while accomplishing individual and team goals ... Maintain professionalism throughout the collections process, including when establishing borrower ...

New

Symmetry

Remote Work Sales Agent

Jacksonville, FL · Remote

$180K/yr

Remote Work Sales Agent Must be authorized to work in the US, no work visas offered at this time Organization Description: At The Tchimou Agency, we provide a range of life insurance solutions that ...

HSS Careers

Remote Sales Agent

Apalachicola, FL · Remote

$69K - $150K/yr

Build a rewarding remote career helping individuals and families protect what matters most. Enjoy flexible scheduling, comprehensive training, qualified leads provided, and unlimited long-term ...

HSS Careers

Remote Sales Agent

Apalachicola, FL · Remote

$69K - $150K/yr

Build a rewarding remote career helping individuals and families protect what matters most. Enjoy flexible scheduling, comprehensive training, qualified leads provided, and unlimited long-term ...

Empire State Careers

Remote Sales Agent

Orlando, FL · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...

Lone Star Careers

Remote Sales Agent

Hollywood, FL · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...

Lone Star Careers

Remote Sales Agent

Fort Lauderdale, FL · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...

Empire State Careers

Remote Sales Agent

Ocala, FL · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...

Lone Star Careers

Remote Sales Agent

Tallahassee, FL · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...

Lone Star Careers

Remote Sales Agent

Lakeland, FL · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...

Lone Star Careers

Remote Sales Agent

Miami Gardens, FL · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...

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All JobsCollections Agent JobsRemote Collections Agent JobsRemote Collections Agent Jobs in Florida

Remote Collections Agent information

What is a remote collections agent?

Remote Collections Agents are professionals who work from home or another remote location to contact customers and collect overdue payments for businesses or organizations. Their primary duties include reaching out to customers via phone, email, or chat, negotiating payment arrangements, and maintaining accurate records of interactions. They must have strong communication and negotiation skills, as well as the ability to work independently and meet performance targets. This role often requires knowledge of relevant laws and regulations regarding debt collection.

What skills and qualifications are needed to be a remote collections agent?

To thrive as a Remote Collections Agent, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, CRM systems, and call center telephony tools is typically required. Excellent communication, patience, and resilience are vital soft skills for handling sensitive conversations and maintaining professionalism. These abilities are essential for efficiently recovering debts while preserving customer relationships and meeting compliance standards.

What challenges do remote collections agents face and how can they be managed?

Remote Collections Agents often encounter challenges such as difficulty establishing rapport with customers over the phone or through digital channels and handling objections or emotional responses during sensitive financial conversations. To manage these challenges, agents can utilize strong communication skills, practice empathy, and follow structured call scripts provided by their organization. Regular training sessions and team meetings also help agents stay updated on best practices and provide a support network for sharing effective strategies. Additionally, using CRM tools to track customer interactions can improve efficiency and outcomes.

What is the difference between Remote Collections Agent vs Remote Debt Collector?

AspectRemote Collections AgentRemote Debt Collector
CredentialsHigh school diploma, some roles may require collections or customer service experienceHigh school diploma, often similar experience in collections or customer service
Work EnvironmentHome-based, call center or office settingHome-based, call center or office setting
Industry UsageFinancial institutions, healthcare, telecomsFinancial services, debt recovery agencies
Job FocusManaging accounts, customer communication, payment arrangementsRecovering unpaid debts, negotiating settlements

Remote Collections Agents and Remote Debt Collectors share similar credentials and work environments, often operating from home within financial or service industries. The main difference lies in their focus: Collections Agents handle ongoing account management and customer relations, while Debt Collectors focus specifically on recovering unpaid debts. Both roles require strong communication skills and familiarity with collections processes, making them closely related but distinct positions within the debt recovery field.

What cities in Florida are hiring for Remote Collections Agent jobs?

Cities in Florida with the most Remote Collections Agent job openings:

Infographic showing various Remote Collections Agent job openings in Florida as of August 2026, with employment types broken down into 92% Full Time, 6% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Remote Insurance Sales Agent

Tampa, FL • On-site, Remote

Symmetry
Finance and Insurance • 1 - 5K employees
Learn more about Symmetryexternal

Full-time

Re-posted 13 days ago

Job description

Remote Insurance Sales Agent
Must be authorized to work in the US, no work visas offered at this time
Organization Description:
As Financial Service industry professionals, The Wayland Agency focuses on Life Insurance to help our clients protect their assets using a wide array of financial and insurance products. We have an evidence-based lead and training system to help new agents become successful. Here at The Wayland Agency, we enjoy what we do, and have a great culture and great training. Agents make great money by helping our clients who have asked for our help. WE DO NOT COLD CALL.
Job Details:
We offer new and exciting industry-leading products. Products that help clients set up tax-free retirement solutions to supplement their retirement. Products that help families get out of debt. Also, basic insurance products that clients need to protect their families.
We also have an in-house annuity process that trains you to enter the seven-billion-dollar industry that will be transferred in the next five years.
Every agent has the ability to earn passive income through helping families, using industry-leading technology. THIS IS A COMMISSION ONLY POSITION!
Responsibilities:
Our agents call through leads from clients who requested our information. Then they focus on building relationships with your clients and showing them products that make sense for their needs.
Lastly, they help the client through the underwriting process. All of our agents have the ability to help clients virtually over the phone or in Zoom meetings.
Requirements:
We are looking for energetic individuals who have a passion for GROWTH both personally and professionally. Helping others is a huge priority in our agency so having high integrity is very important for us.
We are also looking for individuals who want to build a business that can be passed down to family and enjoy the freedom and flexibility of being self-employed. That involves all the responsibility that comes with building your own schedule and working for yourself.
MUST HAVE A WORKING PHONE AND COMPUTER
The Wayland Agency | Regional Sales Manager
No agent's success, earnings, or production results should be viewed as typical, average, or expected. Not all agents achieve the same or similar results, and no particular results are guaranteed. Your level of success will be determined by several factors, including the amount of work you put in, your ability to successfully follow and implement our training and sales system and engage with our lead system, and the insurance needs of the customers in the geographic areas in which you choose to work.
SFG0004258
Symmetry Financial Group logo

About Symmetry Financial Group

Sourced by ZipRecruiter

Symmetry Financial Group is a leading insurance marketing organization based in Asheville, North Carolina, USA, specializing in life insurance, mortgage protection, retirement protection, and debt elimination services. The company was established in 2009 by co-founders Brandon Ellison, Brian Pope, and Casey Watkins to cater to families requiring personal protection and financial security. With a nationwide footprint, Symmetry has become a significant player in the insurance and financial services industry. Symmetry Financial Group's mission revolves around making a positive and lasting impact on the families they serve across the nation. It is built around core values which they call 'The Symmetry Way' – Relationships matter, People come first, Family, and Serve others.

Industry

Finance and insurance

Company size

1,001 - 5,000 Employees

Headquarters location

Swannanoa, NC, US

Year founded

2009

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