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Remote Collection Jobs in Tempe, AZ (NOW HIRING)

Waste Management

Inside Sales Executive - Inbound

Phoenix, AZ · Remote

$21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role is remote and not required to be in the office, however this position is required that ... The company, through its subsidiaries, provides collection, recycling and disposal services to ...

Waste Management

Account Success Representative

Phoenix, AZ · On-site +1

$21 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role is remote and not required to be in the office, however this position is required that ... The company, through its subsidiaries, provides collection, recycling and disposal services to ...

Waste Management

Account Success Representative

Phoenix, AZ · On-site +1

$21 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role is remote and not required to be in the office, however this position is required that ... The company, through its subsidiaries, provides collection, recycling and disposal services to ...

Waste Management

Account Success Representative

Phoenix, AZ · On-site +1

$21 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role is remote and not required to be in the office, however this position is required that ... The company, through its subsidiaries, provides collection, recycling and disposal services to ...

Waste Management

Inside Sales Executive - Inbound

Phoenix, AZ · Remote

$21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role is remote and not required to be in the office, however this position is required that ... The company, through its subsidiaries, provides collection, recycling and disposal services to ...

Waste Management

Inside Sales Executive - Inbound

Phoenix, AZ · Remote

$21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role is remote and not required to be in the office, however this position is required that ... The company, through its subsidiaries, provides collection, recycling and disposal services to ...

Truly Investor Capital

Post-Closing Specialist

Chandler, AZ · On-site +1

$60K - $72K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Manage trailing document collection and resolution (typically within 60-90 day delivery windows ... Fully remote (U.S.-based) * Fast-paced, execution-focused operations team * High accountability ...

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Remote Collection information

See Tempe, AZ salary details

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How much do remote collection jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote collection in Tempe, AZ is $20.56, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $23.03 per hour, depending on experience, location, and employer.

What is a remote collection?

A Remote Collection job involves contacting individuals or businesses to collect overdue payments, verify account information, and arrange payment solutions—all from a remote location. These roles typically require strong communication, negotiation, and problem-solving skills. Agents may work via phone, email, or online chat, following company guidelines and legal regulations. Effective time management and the ability to handle sensitive financial information are key to success in this role.

What are the key skills and qualifications needed to thrive in the remote collection position?

To thrive in a Remote Collection role, you need strong organizational skills, attention to detail, and experience in accounts receivable or debt collection, usually complemented by a high school diploma or equivalent. Familiarity with collection management software (like FICO Debt Manager or similar CRM tools), phone systems, and basic office software is typically required. Exceptional verbal communication, negotiation, and resilience are key soft skills that help you effectively engage with clients and resolve outstanding accounts. These abilities are crucial for meeting collection targets, maintaining positive client relations, and operating efficiently in a remote work environment.

What are some common challenges faced in a remote collection role, and how can they be managed?

One common challenge in a Remote Collection role is communicating effectively with individuals who may be stressed or reluctant to discuss payment issues. Working remotely can also make it more difficult to collaborate with team members, requiring strong self-motivation and proactive communication. Many companies provide comprehensive training and regular virtual team meetings to address these challenges, as well as access to digital tools that streamline the collection process. Success in this role often comes from balancing persistence and professionalism, ensuring payments are collected while maintaining positive client relationships.

What are the most commonly searched types of Collection jobs in Tempe, AZ?

The most popular types of Collection jobs in Tempe, AZ are:

What are popular job titles related to Remote Collection jobs in Tempe, AZ?

For Remote Collection jobs in Tempe, AZ, the most frequently searched job titles are:

What job categories do people searching Remote Collection jobs in Tempe, AZ look for?

The top searched job categories for Remote Collection jobs in Tempe, AZ are:

What cities near Tempe, AZ are hiring for Remote Collection jobs?

Cities near Tempe, AZ with the most Remote Collection job openings:

Remote Collection jobs near you
Infographic showing various Remote Collection job openings in Tempe, AZ as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $42,761 per year, or $20.6 per hour.

Loan Counselor/Late Stage Collections

Cascade Financial Services

Chandler, AZ • Remote

$22/hr

Full-time

Re-posted 19 hours ago

Job description

Medical, Dental, Vision, Life, 401K match, PTO, Sick Time, 10 Paid Holidays, Remote work opportunities

What you'll do at Cascade:

Serve the American Dream Through Attainable Home Ownership.

Top hourly pay! Starting at $22/Hour+ and up to $1000/month in bonus!

Full desktop equipment provided!

Industry leading company with great culture and A+ BBB Ranking!

*Remote, Chandler, AZ*

*Remote, Rapid City, SD*

*Remote, Knoxville, TN*

Summary:

The Loan Counselor is responsible for managing mobile home mortgage accounts from early-stage delinquency through resolution ("cradle to grave"). This role focuses on borrower outreach, payment collection, counseling, and loss mitigation when repayment is not immediately achievable. The Loan Counselor works GSE, FHA, VA, Freddie Mac, and Conventional loans and ensures compliance with all federal, state, investor, and company guidelines.

Key Responsibilities

  • Manage a portfolio of mobile home mortgage loans across all stages of delinquency
  • Perform outbound and inbound borrower contact to resolve delinquent accounts
  • Analyze borrower financial situations and provide counseling on available options
  • Negotiate repayment plans and resolve delinquencies through full reinstatement
  • Evaluate eligibility for loss mitigation options, including forbearance, repayment plans, and loan modifications
  • Initiate and track loss mitigation workflows in compliance with investor guidelines
  • Maintain accurate and detailed servicing notes in the loan servicing system
  • Ensure compliance with FDCPA, CFPB, RESPA, and investor requirements
  • Collaborate with internal departments such as Loss Mitigation, Customer Service, Bankruptcy, and Foreclosure as needed
  • Meet or exceed individual and team performance metrics

Qualifications

    • High school diploma or equivalent required; college coursework preferred
    • 1–3 years of mortgage collections or servicing experience, including mobile homes preferred
    • Working knowledge of GSE, FHA, VA, and Conventional loan programs
    • Strong negotiation, communication, and customer service skills
    • Ability to handle sensitive financial conversations with empathy and professionalism
    • Proficient with mortgage servicing systems and Microsoft Office

About Cascade & Our Culture:

Since opening our doors in 1999, Cascade Financial Services has grown to become one of the most trusted lenders in Attainable Housing. Our goal is to help thousands of families realize the dream of home ownership by offering mortgage loan solutions customized to the manufactured housing marketplace leveraging state-of-the-art business automation coupled with the most skilled professionals in the industry.

The Cascade culture lives in our team members!!! We are focused and dedicated to developing and providing a platform for growth. We are proud of the team that we've built and are looking for great people who will embrace our values and contribute to them: T.I.E.S. Teamwork, Integrity, Excellence, and Service. We believe in work/life balance and a positive/family-like work environment. Together, we will continue to lead the way and make a difference.

Join our team and assist us to Serve the American Dream Through Attainable Home Ownership.