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Remote Collection Jobs in Surprise, AZ (NOW HIRING)

Fender

Collections Specialist

Phoenix, AZ · Remote

$18.25 - $24.75/hr

Conduct proactive collection activities through email and phone calls to secure payment and reduce ... If this is a remote position, the pay scale disclosed herein may be adjusted further based upon the ...

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Remote Collection information

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How much do remote collection jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote collection in Surprise, AZ is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $23.32 per hour, depending on experience, location, and employer.

What is a remote collection?

A Remote Collection job involves contacting individuals or businesses to collect overdue payments, verify account information, and arrange payment solutions—all from a remote location. These roles typically require strong communication, negotiation, and problem-solving skills. Agents may work via phone, email, or online chat, following company guidelines and legal regulations. Effective time management and the ability to handle sensitive financial information are key to success in this role.

What are the key skills and qualifications needed to thrive in the remote collection position?

To thrive in a Remote Collection role, you need strong organizational skills, attention to detail, and experience in accounts receivable or debt collection, usually complemented by a high school diploma or equivalent. Familiarity with collection management software (like FICO Debt Manager or similar CRM tools), phone systems, and basic office software is typically required. Exceptional verbal communication, negotiation, and resilience are key soft skills that help you effectively engage with clients and resolve outstanding accounts. These abilities are crucial for meeting collection targets, maintaining positive client relations, and operating efficiently in a remote work environment.

What are some common challenges faced in a remote collection role, and how can they be managed?

One common challenge in a Remote Collection role is communicating effectively with individuals who may be stressed or reluctant to discuss payment issues. Working remotely can also make it more difficult to collaborate with team members, requiring strong self-motivation and proactive communication. Many companies provide comprehensive training and regular virtual team meetings to address these challenges, as well as access to digital tools that streamline the collection process. Success in this role often comes from balancing persistence and professionalism, ensuring payments are collected while maintaining positive client relationships.

What are popular job titles related to Remote Collection jobs in Surprise, AZ? For Remote Collection jobs in Surprise, AZ, the most frequently searched job titles are:
What job categories do people searching Remote Collection jobs in Surprise, AZ look for? The top searched job categories for Remote Collection jobs in Surprise, AZ are:
What cities near Surprise, AZ are hiring for Remote Collection jobs? Cities near Surprise, AZ with the most Remote Collection job openings:
Remote Collection jobs near you
Infographic showing various Remote Collection job openings in Surprise, AZ as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 75% Full Time, 18% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $43,289 per year, or $20.8 per hour.

Military Advising Specialist I

Universal Technical Institute

Phoenix, AZ • Remote

$28/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Universal Technical Institute rating

8.1

Company rating: 8.1 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

156th of 616 rated colleges and universities

Job description

Overview

Are you passionate about making a tangible difference in the lives of military service members and veterans? Do you thrive in a dynamic, supportive environment where your expertise in VA benefits and financial aid can empower students to achieve their educational dreams? If so, we have an incredible opportunity for you! This role is perfect for someone who is not only detail-oriented and analytical but also deeply committed to providing world-class service with empathy and understanding. Imagine being the guiding light for those who have served our country, helping them navigate the complexities of funding and seamlessly transition into their academic journey.

Position Overview:

As a Military Advising Specialist I, you'll be the primary point of contact for our incoming military students, expertly advising them on Veteran's Affairs (VA) benefits, as well as federal, state, and institutional funding options. You'll ensure a smooth start to their educational journey by providing timely, accurate information, managing their document collection, and proactively resolving any funding-related questions.

What We Offer:

  • Hourly Rate: $28.00 per hour
  • Hours: 8 am - 5 pm and two days 11 am - 8 pm. This is a remote position and must be willing to work AZ hours.
  • Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses.
  • Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible, Holiday).
  • Retirement Matching: 50% match on the first 6% of your contributions after 90 days.
  • Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby.
  • Competitive Insurance: Health, vision, and dental coverage for you and your dependents.
  • Pet Insurance: Competitive coverage for your furry family members through ASPCA.
  • Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment.
Responsibilities
  • Deliver world-class service by advising military students on VA benefits and various funding options via a virtual contact center.
  • Proactively manage a student portfolio, ensuring document collection and outlining necessary steps for enrollment.
  • Serve as the primary contact for student account issues, including financial aid, VA benefits, and billing.
  • Collaborate with internal teams to research and resolve complex funding and financial aid inquiries.
  • Maintain comprehensive knowledge of military educational benefits, institutional policies, and federal/state guidelines.
  • Other duties as assigned.
Qualifications
  • Education: High School diploma or GED required; Bachelor's degree preferred.
  • Experience: Minimum 3 years of Veterans Affairs and financial aid advising experience is a plus. Experience in a remote contact center environment is a plus.
  • Skills: Experience with Military/VA, state, and/or federal (Title IV) funding in higher education.
  • Skills: Demonstrated strong written and verbal communication skills.
  • Skills: Ability to work independently in a remote setting and collaborate in a fast-paced virtual contact center.
  • Skills: Strong analytical, decision-making, and interpersonal skills with a people-first approach.
  • Skills: Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams) and foundational knowledge of VA-ONCE.

About Us:

It's all about the reputation. 60 years of experience, trusted by 35+ industry leading brands, 16 campuses, 16 technical programs.  But it's not all about the numbers. Here at Universal Technical Institute and its family of schools, we care about YOU. We care about making a change in the lives of our employees and our students. We're on a mission to expand our reach and increase our impact, one life at a time and that starts with yours...Come and be a part of our legacy!

#LI-TH1

Employment Type: FULL_TIME

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