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Remote Collection Jobs in Schertz, TX (NOW HIRING)

Getaway

Remote Customer Representative

San Antonio, TX · Remote

$30K - $50K/yr

Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency. * Travel perks and exclusive industry discounts. * Supportive team environment with ongoing training.

New

Getaway

Remote Customer Representative

San Antonio, TX · Remote

$14.50 - $19.50/hr

Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency. * Travel perks and exclusive industry discounts. * Supportive team environment with ongoing training.

New

Arcticwolf

Director, Product - XDR

San Antonio, TX · On-site +1

$210K - $220K/yr

This role is open to Remote-United States, Remote-Canada, Hybrid-Eden Prairie-MN-USA, Hybrid-San ... Establish XDR as a platform capability , not a collection of point features-enabling extensibility ...

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Remote Collection information

See Schertz, TX salary details

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How much do remote collection jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote collection in Schertz, TX is $19.46, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.78 per hour, depending on experience, location, and employer.

What is a remote collection?

A Remote Collection job involves contacting individuals or businesses to collect overdue payments, verify account information, and arrange payment solutions—all from a remote location. These roles typically require strong communication, negotiation, and problem-solving skills. Agents may work via phone, email, or online chat, following company guidelines and legal regulations. Effective time management and the ability to handle sensitive financial information are key to success in this role.

What are the key skills and qualifications needed to thrive in the remote collection position?

To thrive in a Remote Collection role, you need strong organizational skills, attention to detail, and experience in accounts receivable or debt collection, usually complemented by a high school diploma or equivalent. Familiarity with collection management software (like FICO Debt Manager or similar CRM tools), phone systems, and basic office software is typically required. Exceptional verbal communication, negotiation, and resilience are key soft skills that help you effectively engage with clients and resolve outstanding accounts. These abilities are crucial for meeting collection targets, maintaining positive client relations, and operating efficiently in a remote work environment.

What are some common challenges faced in a remote collection role, and how can they be managed?

One common challenge in a Remote Collection role is communicating effectively with individuals who may be stressed or reluctant to discuss payment issues. Working remotely can also make it more difficult to collaborate with team members, requiring strong self-motivation and proactive communication. Many companies provide comprehensive training and regular virtual team meetings to address these challenges, as well as access to digital tools that streamline the collection process. Success in this role often comes from balancing persistence and professionalism, ensuring payments are collected while maintaining positive client relationships.

What are the most commonly searched types of Collection jobs in Schertz, TX?

The most popular types of Collection jobs in Schertz, TX are:

What are popular job titles related to Remote Collection jobs in Schertz, TX?

For Remote Collection jobs in Schertz, TX, the most frequently searched job titles are:

What cities near Schertz, TX are hiring for Remote Collection jobs?

Cities near Schertz, TX with the most Remote Collection job openings:

Remote Collection jobs near you
Infographic showing various Remote Collection job openings in Schertz, TX as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $40,475 per year, or $19.5 per hour.

Collections Specialist

SunStrong Management, LLC

San Antonio, TX • Remote

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 14 days ago

Job description

 COLLECTIONS SPECIALIST 
 BRIEF DESCRIPTION OF SUNSTRONG MANAGEMENT

SunStrong Management is a leading independent asset management and servicing platform specializing in residential and commercial solar energy portfolios. SunStrong provides end-to-end services including operations and maintenance, customer billing and support, asset performance management, and investor reporting. The company partners with leading capital providers to optimize clean energy assets at scale, supporting the growth of distributed renewable energy while delivering reliable performance and exceptional customer experience
THE COLLECTIONS SPECIALIST 

SunStrong Management is seeking a Collections Specialist with B2C experience within the solar or energy industry. The Collection Specialist is responsible for the maintenance and collection of past due, delinquent, and defaulted accounts. Primarily this will be by contacting customers by phone, email, or automated dialer. Aside from phone calls, a specialist will also perform account research to identify opportunities to maintain the account including skip tracing, entering accounts for disconnect of service, requesting an updated or corrected letter, escalating account issues to the correct departments, etc. B2C experience and bilingual candidates (Spanish) are highly preferred. The schedule will be 10am-7pm CST M-F (Fully remote). Pay rate $16.00/HR + Incentive 

RESPONSIBILITIES

  •  Monitor assigned past due inventory. Contact customers and analyze account information to determine what action should be taken.
  •  Provide research on customer accounts to other work groups or customers as needed.
  •  Establish payment arrangements consistent with SunStrong Management policy to help customers resolve outstanding balances.
  •  Handle inbound customer telephone calls and provide resolutions to prevent escalations.
  •  Request updates on outstanding cases, enter new cases, or comment on existing cases as needed for the situation.
  •  Perform account maintenance including accurate note taking, updating demographics, removing bad phone numbers, etc.
  • Demonstrate a good customer service approach with the use of soft skills to ensure that we are keeping our delinquent accounts down while simultaneously providing positive customer experience.
  •  Perform other functions as assigned.

MINIMUM REQUIREMENTS

  •  Minimum of one year of equivalent experience in collecting delinquent accounts
  •  Three to five years’ experience in a customer service and/or call center setting
  •  Intermediate skills with Microsoft Excel, Office, and Teams
  • Bilingual in Spanish
  •  Ability to work independently and complete assigned tasks timely
  •  Previous experience in the utility industry is preferred, but not required

WORKING CONDITIONS

  • Remote position (must have stable WI-FI connection)
  •  Ability to adhere to PCI and Compliance standards
  •  Projects and activities may dictate the need for working longer hours at times

BENEFITS

SunStrong Management offers a generous employee reward package that includes:

  •  Comprehensive benefits, including medical, dental, vision, life insurance, and 401k
  • Hourly Rate ($16.00 + Incentive) 

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

If you are selected for a position, your employment will be contingent upon submission to and successful completion of a post-offer/pre-placement drug test (and medical examination if required by the role) as well as pre-placement verification of the information and qualifications provided during the selection process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

We appreciate the capabilities of artificial intelligence (AI), and we are looking to hire real people. If you use AI for any part of the job application process, we highly encourage that you review any AI generated content to ensure your personality and unique capabilities are highlighted. We reserve the right to disqualify candidates that we reasonably believe solely relied on AI generated content in the application process.

If you are selected for a position, your employment will be contingent upon submission to and successful completion of a post-offer/pre-

placement drug test (and medical examination if required by the role) as well as pre-placement verification of the information and qualifications provided during the selection process.

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