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Remote Collection Jobs in Lowell, MA (NOW HIRING)

Nexora Talent

Remote- Customer Experience Service

Boston, MA · Remote

$17.50 - $23.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Nexora Talent

Remote- Customer Experience Service

Boston, MA · Remote

$17.50 - $23.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

BitSight

Security Research Manager

Boston, MA · On-site +1

... remote The Product Research team within Bitsight's Security Research department focuses on technology and methodology development for risk signal collection, processing, and analysis. The team is ...

INFINIDAT

Principal Software Engineer

Waltham, MA · On-site +1

$147K - $197K/yr

Develop and extend the Infinidat Ansible Collection modules covering InfiniBox volumes, hosts ... Experience with remote host communication via SSH (paramiko or equivalent) and WinRM * Container ...

Veralto

Sustainability Data Systems Manager

Waltham, MA · On-site +1

$123K/yr

A flexible, remote-friendly work environment * Paid holidays and a permissive paid time off policy ... Ifyou'vebuilt or managed enterprise data collection processes, implemented business systems ...

Careforth

Medical Billing Specialist

Boston, MA · Remote

$19.75 - $25.50/hr

Through a combination of in-person home visits, remote coaching and our proprietary digital ... to the collection of necessary claim documentation, claim submission, collections, and follow ...

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Remote Collection information

See Lowell, MA salary details

$12

$21

$30

How much do remote collection jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote collection in Lowell, MA is $21.29, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $23.85 per hour, depending on experience, location, and employer.

What is a remote collection?

A Remote Collection job involves contacting individuals or businesses to collect overdue payments, verify account information, and arrange payment solutions—all from a remote location. These roles typically require strong communication, negotiation, and problem-solving skills. Agents may work via phone, email, or online chat, following company guidelines and legal regulations. Effective time management and the ability to handle sensitive financial information are key to success in this role.

What are the key skills and qualifications needed to thrive in the remote collection position?

To thrive in a Remote Collection role, you need strong organizational skills, attention to detail, and experience in accounts receivable or debt collection, usually complemented by a high school diploma or equivalent. Familiarity with collection management software (like FICO Debt Manager or similar CRM tools), phone systems, and basic office software is typically required. Exceptional verbal communication, negotiation, and resilience are key soft skills that help you effectively engage with clients and resolve outstanding accounts. These abilities are crucial for meeting collection targets, maintaining positive client relations, and operating efficiently in a remote work environment.

What are some common challenges faced in a remote collection role, and how can they be managed?

One common challenge in a Remote Collection role is communicating effectively with individuals who may be stressed or reluctant to discuss payment issues. Working remotely can also make it more difficult to collaborate with team members, requiring strong self-motivation and proactive communication. Many companies provide comprehensive training and regular virtual team meetings to address these challenges, as well as access to digital tools that streamline the collection process. Success in this role often comes from balancing persistence and professionalism, ensuring payments are collected while maintaining positive client relationships.

What are the most commonly searched types of Collection jobs in Lowell, MA? The most popular types of Collection jobs in Lowell, MA are:
What are popular job titles related to Remote Collection jobs in Lowell, MA? For Remote Collection jobs in Lowell, MA, the most frequently searched job titles are:
What job categories do people searching Remote Collection jobs in Lowell, MA look for? The top searched job categories for Remote Collection jobs in Lowell, MA are:
What cities near Lowell, MA are hiring for Remote Collection jobs? Cities near Lowell, MA with the most Remote Collection job openings:
Remote Collection jobs near you
Infographic showing various Remote Collection job openings in Lowell, MA as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 75% Full Time, 15% Part Time, 6% Temporary, and 2% Contract. Highlights an 87% Physical, 8% Hybrid, and 5% Remote job distribution, with an average salary of $44,279 per year, or $21.3 per hour.

Remote- Customer Experience Service

Nexora Talent

Boston, MA • Remote

$17.50 - $23.75/hr

Part-time

Re-posted 22 days ago

Job description

Customer Experience Service (Remote)

We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client requests, managing service details, and ensuring a smooth and positive experience from initial inquiry through completion.

You will work with clients who are organizing personal plans and scheduled experiences, helping them stay informed, prepared, and confident every step of the way. This position requires strong communication skills, organization, and a commitment to delivering high-quality service.

Key Responsibilities
• Respond to customer inquiries via email, phone, and messaging platforms.
• Assist clients with updates, scheduling adjustments, and general service questions.
• Provide accurate information regarding processes, timelines, and requirements.
• Coordinate and confirm service details and client arrangements.
• Maintain organized records and documentation of client interactions.
• Resolve concerns professionally, ensuring timely and effective solutions.

Benefits
• Remote position with flexible scheduling options.
• Structured onboarding and training provided.
• Supportive team environment with ongoing guidance.
• Opportunities for growth based on performance.

Qualifications
• Strong written and verbal communication skills.
• Customer service experience preferred but not required.
• High level of organization and attention to detail.
• Ability to multitask and manage time effectively.
• Comfortable using online tools and communication platforms.
• Interest in coordination, planning, or client support services.

Apply