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Remote Collection Jobs in Lexington, SC (NOW HIRING)

Belcan

Contracts

Columbia, SC · Remote

$39 - $40.57/hr

Immediate REMOTE We provide a competitive pay and benefits package. This position is offering a pay ... Contractual data collection and aggregation * Communicate with customers and create and maintain ...

micro1 AI

First-Person AI Video Trainer

Columbia, SC · Remote

$13/hr

Remote - experts based in Alabama, Arkansas, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky ... Communicate effectively with the team to clarify guidelines and provide feedback on data collection ...

Afni, Inc.

Remote Customer Service Representative

SC · On-site +1

$14.75 - $20/hr

Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download/10Mbps Upload * Ping Rate - Less than 100 ms

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Remote Collection information

See Lexington, SC salary details

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How much do remote collection jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for remote collection in Lexington, SC is $18.37, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.58 per hour, depending on experience, location, and employer.

What is a Remote Collection job?

A Remote Collection job involves contacting individuals or businesses to collect overdue payments, verify account information, and arrange payment solutions—all from a remote location. These roles typically require strong communication, negotiation, and problem-solving skills. Agents may work via phone, email, or online chat, following company guidelines and legal regulations. Effective time management and the ability to handle sensitive financial information are key to success in this role.

What are the key skills and qualifications needed to thrive in the Remote Collection position, and why are they important?

To thrive in a Remote Collection role, you need strong organizational skills, attention to detail, and experience in accounts receivable or debt collection, usually complemented by a high school diploma or equivalent. Familiarity with collection management software (like FICO Debt Manager or similar CRM tools), phone systems, and basic office software is typically required. Exceptional verbal communication, negotiation, and resilience are key soft skills that help you effectively engage with clients and resolve outstanding accounts. These abilities are crucial for meeting collection targets, maintaining positive client relations, and operating efficiently in a remote work environment.

What are some common challenges faced in a Remote Collection role, and how can they be managed?

One common challenge in a Remote Collection role is communicating effectively with individuals who may be stressed or reluctant to discuss payment issues. Working remotely can also make it more difficult to collaborate with team members, requiring strong self-motivation and proactive communication. Many companies provide comprehensive training and regular virtual team meetings to address these challenges, as well as access to digital tools that streamline the collection process. Success in this role often comes from balancing persistence and professionalism, ensuring payments are collected while maintaining positive client relationships.

What are popular job titles related to Remote Collection jobs in Lexington, SC? For Remote Collection jobs in Lexington, SC, the most frequently searched job titles are:
What job categories do people searching Remote Collection jobs in Lexington, SC look for? The top searched job categories for Remote Collection jobs in Lexington, SC are:
What cities near Lexington, SC are hiring for Remote Collection jobs? Cities near Lexington, SC with the most Remote Collection job openings:
Remote Collection jobs near you
Infographic showing various Remote Collection job openings in Lexington, SC as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,215 per year, or $18.4 per hour.
Remote Account Resolution Representative

Remote Account Resolution Representative

Annuity Health

Columbia, SC • Remote

$16 - $26/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Annuity Health rating

6.4

Company rating: 6.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

313th of 451 rated business services

Job description

Description

The Remote Account Resolution Representative contacts customers to assist them in fulfilling their financial obligations. Through outbound and inbound call efforts, the Representative assists customers in settling account balances and setting up payment arrangements for account resolution. No experience in collections is required - Annuity Health will train on our state-of-the-art software system, applicable laws related to collection activities, provide innovative ideas and techniques, and teach proper negotiation and dispute resolution skills necessary to be successful in the position. Annuity Health offers a competitive starting salary and benefits.



Duties/Responsibilities


Maintain a professional tone and respectful demeanor during all patient or authorized party communications by delivering exceptional "patient focused-patient service" at all times.

Strictly adhere to the Company's Compliance guidelines and expectations, to include Local, State, and Federal requirements.

Comply with the Company's call structure expectations including but not limited to, proper collection steps and techniques.

Achieve all assigned goals.

Properly identify individual account situations, and provide appropriate resolution.

Correctly status accounts and update applicable windows/fields within those accounts for potential follow-up.

Provide relevant information by accurately utilizing all available tools/resources to assist in account resolution.

Keep route maintenance backlog at an acceptable level.

Recognize pressing issues and escalate to management as they occur.

Work well with team members/management and not contribute to unproductive group conflict or negativity.

Represent the Company in a positive manner through professional conduct, attitude, and appearance.

Follow Company confidentiality and security policies and procedures.

Understand and comply with company policies and procedures.

Other duties as assigned by management.



Required Skills/Knowledge

Previous collection experience preferred.

Excellent Communication Skills required.

Basic Computer Skills required.

Customer Service Skills.

Conflict Resolution Skills.

High attention to detail.


Education/Experience

  • High school diploma or General Education Development (GED) Certificate required

Benefits

Annuity Health offers its employees excellent benefits including: Health, Dental, Vision, HSA and FSA Accounts, Voluntary Insurance, Paid Holidays, PTO, and 401(k).

What Annuity Health employees say

Pay

Hours and flexibility

Workplace

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