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Remote Collection Jobs in Irvington, NJ (NOW HIRING)

Mercor

Patient Financial Services Expert

New York, NY · Remote

$92/hr

Remote Role Responsibilities * Lead patient collections and self-pay operations, including early ... Develop and implement self-pay collection strategies across the revenue cycle, including pre ...

City of New York

Collections Specialist

Manhattan, NY · On-site +1

$20.25 - $27.50/hr

The debt collection process involves specialized professional collectors, experienced in the art of ... This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work ...

City of New York

Collections Specialist

Manhattan, NY · On-site +1

$20.25 - $27.50/hr

The debt collection process involves specialized professional collectors, experienced in the art of ... This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work ...

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Remote Collection information

See Irvington, NJ salary details

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How much do remote collection jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote collection in Irvington, NJ is $21.89, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $24.52 per hour, depending on experience, location, and employer.

What is a remote collection?

A Remote Collection job involves contacting individuals or businesses to collect overdue payments, verify account information, and arrange payment solutions—all from a remote location. These roles typically require strong communication, negotiation, and problem-solving skills. Agents may work via phone, email, or online chat, following company guidelines and legal regulations. Effective time management and the ability to handle sensitive financial information are key to success in this role.

What are the key skills and qualifications needed to thrive in the remote collection position?

To thrive in a Remote Collection role, you need strong organizational skills, attention to detail, and experience in accounts receivable or debt collection, usually complemented by a high school diploma or equivalent. Familiarity with collection management software (like FICO Debt Manager or similar CRM tools), phone systems, and basic office software is typically required. Exceptional verbal communication, negotiation, and resilience are key soft skills that help you effectively engage with clients and resolve outstanding accounts. These abilities are crucial for meeting collection targets, maintaining positive client relations, and operating efficiently in a remote work environment.

What are some common challenges faced in a remote collection role, and how can they be managed?

One common challenge in a Remote Collection role is communicating effectively with individuals who may be stressed or reluctant to discuss payment issues. Working remotely can also make it more difficult to collaborate with team members, requiring strong self-motivation and proactive communication. Many companies provide comprehensive training and regular virtual team meetings to address these challenges, as well as access to digital tools that streamline the collection process. Success in this role often comes from balancing persistence and professionalism, ensuring payments are collected while maintaining positive client relationships.

What are popular job titles related to Remote Collection jobs in Irvington, NJ?

For Remote Collection jobs in Irvington, NJ, the most frequently searched job titles are:

What job categories do people searching Remote Collection jobs in Irvington, NJ look for?

The top searched job categories for Remote Collection jobs in Irvington, NJ are:

What cities near Irvington, NJ are hiring for Remote Collection jobs?

Cities near Irvington, NJ with the most Remote Collection job openings:

Remote Collection jobs near you
Infographic showing various Remote Collection job openings in Irvington, NJ as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $45,540 per year, or $21.9 per hour.

Patient Financial Services Expert

Mercor

New York, NY • Remote

$92/hr

Full-time

Re-posted 23 days ago

Job description

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Patient Financial Services Leader
Type: Contract
Compensation: $92/hour
Location: Remote

Role Responsibilities

  • Lead patient collections and self-pay operations, including early-out collections, bad debt management, and patient payment plan administration.
  • Evaluate AI-generated patient financial communication drafts, payment plan recommendations, and self-pay resolution strategies for accuracy and compliance.
  • Develop and implement self-pay collection strategies across the revenue cycle, including pre-service, point-of-service, and post-service collections.
  • Manage patient payment plan enrollment, monitoring, and compliance processes.
  • Coordinate with financial counselling, billing, and bad debt recovery teams to optimize self-pay revenue capture.
  • Monitor self-pay KPIs, including self-pay collection rates, payment plan conversion rates, bad debt write-off rates, and patient satisfaction scores.
  • Ensure compliance with FDCPA, HIPAA, state collections laws, and internal patient financial assistance policies.
  • Oversee relationships with collection agencies and early-out vendors as applicable.
  • Annotate AI outputs and provide structured feedback to support AI training datasets.

Qualifications

Must-Have

  • 5+ years of experience in patient collections, self-pay revenue cycle, or patient financial services, with at least 2 years in a leadership role.
  • Deep knowledge of self-pay collection workflows, FDCPA compliance, and patient financial engagement best practices.
  • Experience managing early-out and bad debt collection programs, including vendor oversight.
  • Familiarity with propensity-to-pay tools and patient payment technology platforms.
  • Proficiency with EHR systems and patient collections/billing platforms.
  • Exceptional written and verbal English communication skills.
  • High attention to detail with the ability to evaluate collections strategies and identify issues in AI-generated patient communication content.

Preferred

  • CRCR, CHAM, or similar revenue cycle certification.
  • Experience with digital patient payment platforms and text/email-based collections outreach.
  • Background in hospital, health system, or physician group patient financial services.
  • Familiarity with AI tools and comfort evaluating AI-generated patient financial communication content.
  • Experience implementing propensity-to-pay analytics to prioritize collection efforts.

Application Process (Takes 20–30 mins to complete)

  • Upload resume
  • AI interview based on your resume
  • Submit form

Resources & Support

  • For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
  • For any help or support, reach out to: support@mercor.com

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.