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Remote Collection Jobs in Hayward, CA (NOW HIRING)

Promoted2

Remote Insurance Agent

Oakland, CA · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... By applying, you consent to the collection and use of your personal information for recruitment ...

Promoted2

Remote Insurance Agent

San Francisco, CA · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... By applying, you consent to the collection and use of your personal information for recruitment ...

HSS Careers

Remote Insurance Agent

Fremont, CA · Remote

$69K - $150K/yr

Build a rewarding remote career helping individuals and families protect what matters most. Enjoy ... By applying, you consent to the collection and use of your personal information for recruitment ...

Posted today

HSS Careers

Remote Insurance Agent

Martinez, CA · Remote

$69K - $150K/yr

Build a rewarding remote career helping individuals and families protect what matters most. Enjoy ... By applying, you consent to the collection and use of your personal information for recruitment ...

Posted today

HSS Careers

Remote Insurance Agent

Oakland, CA · Remote

$69K - $150K/yr

Build a rewarding remote career helping individuals and families protect what matters most. Enjoy ... By applying, you consent to the collection and use of your personal information for recruitment ...

Posted today

HSS Careers

Remote Insurance Agent

San Jose, CA · Remote

$69K - $150K/yr

Build a rewarding remote career helping individuals and families protect what matters most. Enjoy ... By applying, you consent to the collection and use of your personal information for recruitment ...

Posted today

HSS Careers

Remote Insurance Agent

San Francisco, CA · Remote

$69K - $150K/yr

Build a rewarding remote career helping individuals and families protect what matters most. Enjoy ... By applying, you consent to the collection and use of your personal information for recruitment ...

Posted today

Rippling

Collections Manager

San Francisco, CA · On-site +1

$105K - $175K/yr

Partner with the Head of Servicing & Collections to develop and refine collection policies ... Final offer amounts may vary from the amounts listed below. #li-remote #li-hybrid The pay range for ...

Century Group

Accounts Payable Specialist

Oakland, CA · Remote

$30 - $36/hr

Century Group's client Oakland (2 days remote) is seeking an innovative and disciplined temp to ... Resolves vendor accounts by examining payment history to determine if collection letters are ...

New

Century Group

Accounts Payable Specialist

Oakland, CA · Remote

$30 - $36/hr

Century Group's client Oakland (2 days remote) is seeking an innovative and disciplined temp to ... Resolves vendor accounts by examining payment history to determine if collection letters are ...

New

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Remote Collection information

See Hayward, CA salary details

$14

$24

$34

How much do remote collection jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote collection in Hayward, CA is $24.61, according to ZipRecruiter salary data. Most workers in this role earn between $20.38 and $27.55 per hour, depending on experience, location, and employer.

What is a remote collection?

A Remote Collection job involves contacting individuals or businesses to collect overdue payments, verify account information, and arrange payment solutions—all from a remote location. These roles typically require strong communication, negotiation, and problem-solving skills. Agents may work via phone, email, or online chat, following company guidelines and legal regulations. Effective time management and the ability to handle sensitive financial information are key to success in this role.

What are the key skills and qualifications needed to thrive in the remote collection position?

To thrive in a Remote Collection role, you need strong organizational skills, attention to detail, and experience in accounts receivable or debt collection, usually complemented by a high school diploma or equivalent. Familiarity with collection management software (like FICO Debt Manager or similar CRM tools), phone systems, and basic office software is typically required. Exceptional verbal communication, negotiation, and resilience are key soft skills that help you effectively engage with clients and resolve outstanding accounts. These abilities are crucial for meeting collection targets, maintaining positive client relations, and operating efficiently in a remote work environment.

What are some common challenges faced in a remote collection role, and how can they be managed?

One common challenge in a Remote Collection role is communicating effectively with individuals who may be stressed or reluctant to discuss payment issues. Working remotely can also make it more difficult to collaborate with team members, requiring strong self-motivation and proactive communication. Many companies provide comprehensive training and regular virtual team meetings to address these challenges, as well as access to digital tools that streamline the collection process. Success in this role often comes from balancing persistence and professionalism, ensuring payments are collected while maintaining positive client relationships.

What job categories do people searching Remote Collection jobs in Hayward, CA look for?

The top searched job categories for Remote Collection jobs in Hayward, CA are:

What cities near Hayward, CA are hiring for Remote Collection jobs?

Cities near Hayward, CA with the most Remote Collection job openings:

Remote Collection jobs near you
Infographic showing various Remote Collection job openings in Hayward, CA as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $51,187 per year, or $24.6 per hour.

Self-Pay Collections Leader - Remote | Upto $92/hr

Mercor

San Francisco, CA • Remote

$92/hr

Full-time

Re-posted 13 days ago

Job description

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Patient Financial Services Leader
Type: Contract
Compensation: $92/hour
Location: Remote

Role Responsibilities

  • Lead patient collections and self-pay operations, including early-out collections and bad debt management.
  • Evaluate AI-generated patient financial communication drafts and self-pay resolution strategies for accuracy.
  • Develop and implement self-pay collection strategies across the revenue cycle.
  • Manage patient payment plan enrollment, monitoring, and compliance processes.
  • Coordinate with financial counseling, billing, and bad debt recovery teams to optimize self-pay revenue capture.
  • Monitor self-pay KPIs, including collection rates and patient satisfaction scores.
  • Ensure compliance with FDCPA, HIPAA, state collections laws, and internal policies.
  • Oversee relationships with collection agencies and early-out vendors.
  • Annotate AI outputs and provide structured feedback to support AI training datasets.

Qualifications

Must-Have

  • 5+ years of experience in patient collections, self-pay revenue cycle, or patient financial services.
  • At least 2 years in a leadership role.
  • Deep knowledge of self-pay collection workflows and FDCPA compliance.
  • Experience managing early-out and bad debt collection programs.
  • Familiarity with propensity-to-pay tools and patient payment technology platforms.
  • Proficiency with EHR systems and patient collections/billing platforms.
  • Exceptional written and verbal English communication skills.
  • High attention to detail with the ability to evaluate collections strategies.

Preferred

  • CRCR, CHAM, or similar revenue cycle certification.
  • Experience with digital patient payment platforms.
  • Background in hospital, health system, or physician group patient financial services.
  • Familiarity with AI tools and comfort evaluating AI-generated content.
  • Experience implementing propensity-to-pay analytics.

Application Process (Takes 20–30 mins to complete)

  • Upload resume
  • AI interview based on your resume
  • Submit form

Resources & Support

  • For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
  • For any help or support, reach out to: support@mercor.com

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.