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How much do remote collection jobs pay per hour?

As of May 30, 2026, the average hourly pay for remote collection in Athens, AL is $20.72, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $23.22 per hour, depending on experience, location, and employer.

What is a Remote Collection job?

A Remote Collection job involves contacting individuals or businesses to collect overdue payments, verify account information, and arrange payment solutions—all from a remote location. These roles typically require strong communication, negotiation, and problem-solving skills. Agents may work via phone, email, or online chat, following company guidelines and legal regulations. Effective time management and the ability to handle sensitive financial information are key to success in this role.

What are the key skills and qualifications needed to thrive in the Remote Collection position, and why are they important?

To thrive in a Remote Collection role, you need strong organizational skills, attention to detail, and experience in accounts receivable or debt collection, usually complemented by a high school diploma or equivalent. Familiarity with collection management software (like FICO Debt Manager or similar CRM tools), phone systems, and basic office software is typically required. Exceptional verbal communication, negotiation, and resilience are key soft skills that help you effectively engage with clients and resolve outstanding accounts. These abilities are crucial for meeting collection targets, maintaining positive client relations, and operating efficiently in a remote work environment.

What are some common challenges faced in a Remote Collection role, and how can they be managed?

One common challenge in a Remote Collection role is communicating effectively with individuals who may be stressed or reluctant to discuss payment issues. Working remotely can also make it more difficult to collaborate with team members, requiring strong self-motivation and proactive communication. Many companies provide comprehensive training and regular virtual team meetings to address these challenges, as well as access to digital tools that streamline the collection process. Success in this role often comes from balancing persistence and professionalism, ensuring payments are collected while maintaining positive client relationships.
More about Remote Collection jobs
What job categories do people searching Remote Collection jobs in Athens, AL look for? The top searched job categories for Remote Collection jobs in Athens, AL are:
What cities near Athens, AL are hiring for Remote Collection jobs? Cities near Athens, AL with the most Remote Collection job openings:
Remote Collection jobs near you

Customer Service Representative - State Farm Agent Team Member

Bradley Hamner - State Farm Agent

Huntsville, AL • On-site, Remote

$17.50 - $20/hr

Part-time

Posted 10 days ago

Job description

Job Title: Part-Time Customer Service Representative
Schedule: 1216 hours per week
Location: In-office preferred; open to remote
Compensation: Hourly, based on experience
Position Type: Part-time
A local State Farm agency is looking for a friendly, dependable Customer Service Representative to join our team on a part-time basis. This role is designed to help support our current team by handling incoming calls and assisting with basic customer service tasks.
This is a great opportunity for someone looking for fractional or part-time work, such as a student, parent returning to the workforce, or anyone seeking a flexible schedule.
Responsibilities
  • Answer incoming phone calls and direct them appropriately
  • Assist customers with basic service requests
  • Take messages and follow up with team members as needed
  • Help with light administrative and office tasks
  • Provide friendly, professional customer interactions
Qualifications
  • Strong communication and customer service skills
  • Friendly, dependable, and organized
  • Comfortable on the phone
  • Basic computer skills
  • Insurance experience is a plus, but not required
  • Licensing is not required for this role
What We Offer
  • Part-time schedule (1216 hours per week)
  • In-office role preferred, with potential remote flexibility
  • Supportive, team-oriented environment
  • Opportunity to gain experience in the insurance industry
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable training programs.