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Remote Collection Jobs in Akron, OH (NOW HIRING)

Papco

Energy Procurement Analyst

Massillon, OH · Remote

Remote (U.S.) About World Fuel At World Fuel, we help commercial and industrial customers navigate ... Manage the end-to-end electricity and natural gas procurement process, from data collection through ...

EnviroScience, Inc.

Civil Project Engineer

Stow, OH · On-site +1

$77K - $103K/yr

... distribution/collection systems for private and municipal clients. The position emphasizes ... Remote and work from home will occur as needed and with pre-approval from your manager. Standard ...

ACRT

Civil Project Engineer

Stow, OH · On-site +1

$77K - $103K/yr

... distribution/collection systems for private and municipal clients. The position emphasizes ... Remote and work from home will occur as needed and with pre-approval from your manager. Standard ...

Northwest

Portfolio Manager II or III

Independence, OH · On-site +1

$61K - $110K/yr

... collection, covenant testing, collateral valuation, annual reviews, and delinquencies. Evaluation ... optional remote day. The pay range for this position is generally $61,500 - $110,000 annually.

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Remote Collection information

See Akron, OH salary details

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How much do remote collection jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote collection in Akron, OH is $20.54, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $22.98 per hour, depending on experience, location, and employer.

What is a remote collection?

A Remote Collection job involves contacting individuals or businesses to collect overdue payments, verify account information, and arrange payment solutions—all from a remote location. These roles typically require strong communication, negotiation, and problem-solving skills. Agents may work via phone, email, or online chat, following company guidelines and legal regulations. Effective time management and the ability to handle sensitive financial information are key to success in this role.

What are the key skills and qualifications needed to thrive in the remote collection position?

To thrive in a Remote Collection role, you need strong organizational skills, attention to detail, and experience in accounts receivable or debt collection, usually complemented by a high school diploma or equivalent. Familiarity with collection management software (like FICO Debt Manager or similar CRM tools), phone systems, and basic office software is typically required. Exceptional verbal communication, negotiation, and resilience are key soft skills that help you effectively engage with clients and resolve outstanding accounts. These abilities are crucial for meeting collection targets, maintaining positive client relations, and operating efficiently in a remote work environment.

What are some common challenges faced in a remote collection role, and how can they be managed?

One common challenge in a Remote Collection role is communicating effectively with individuals who may be stressed or reluctant to discuss payment issues. Working remotely can also make it more difficult to collaborate with team members, requiring strong self-motivation and proactive communication. Many companies provide comprehensive training and regular virtual team meetings to address these challenges, as well as access to digital tools that streamline the collection process. Success in this role often comes from balancing persistence and professionalism, ensuring payments are collected while maintaining positive client relationships.

What are the most commonly searched types of Collection jobs in Akron, OH? The most popular types of Collection jobs in Akron, OH are:
What are popular job titles related to Remote Collection jobs in Akron, OH? For Remote Collection jobs in Akron, OH, the most frequently searched job titles are:
What job categories do people searching Remote Collection jobs in Akron, OH look for? The top searched job categories for Remote Collection jobs in Akron, OH are:
What cities near Akron, OH are hiring for Remote Collection jobs? Cities near Akron, OH with the most Remote Collection job openings:
Remote Collection jobs near you
Infographic showing various Remote Collection job openings in Akron, OH as of August 2026, with employment types broken down into 86% Full Time, 7% Part Time, and 7% Temporary. Highlights an 100% Remote job distribution, with an average salary of $42,713 per year, or $20.5 per hour.

Private Student Loan Collections Specialist - Remote

NES1

Solon, OH • On-site, Remote

$17 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Job description

Description
Please note: This is a fully remote position open to candidates located anywhere in the United States except for residents of Alaska, California, Connecticut, Hawaii, Maine, Maryland, Massachusetts, Michigan, Minnesota, Nebraska, New Jersey, New York, Pennsylvania, Rhode Island, Vermont, Virginia, and Washington DC. Additionally, candidates in Ohio must reside at least 50 miles away from our Solon, OH office to be eligible.
Join an Award-Winning team at National Enterprise Systems!
Due to an abundance of high-quality work, National Enterprise Systems is seeking Private Student Loan Collectors to join our growing team. This is a remote position for driven, results-oriented professionals who have a minimum of 2 years of experience collecting on private student loan accounts.
If you have worked Private Student Loan portfolios and have a proven ability to negotiate and resolve delinquent balances, we want to hear from you.
What We Offer:
  • Base Pay: $17-20/hr. (based on experience) plus monthly performance bonuses with no earnings cap
  • Schedule: 3 days: 8:00 AM - 4:30 PM EDT, 2 days: 10:30 AM - 7:00PM EDT. Monday - Friday.
  • Paid training
  • Full benefits package including medical, dental, vision, 401k, paid personal and vacation time off
  • Paid holidays

Responsibilities:
  • Contact individuals by phone to discuss and resolve past-due accounts
  • Use negotiation and customer service skills to find creative payment solutions
  • Maintain accurate and detailed records of interactions and outcomes
  • Ensure a high level of customer service while complying with all applicable regulations
  • Meet or exceed monthly goals and performance metrics

Requirements
  • Minimum 2 years of experience collecting on Private Student Loans (not federal loans)
  • Must have proper working environment
  • Strong negotiation and communication skills
  • High school diploma or equivalent (GED)

Technical Requirements:
  • Equipment will be provided

Internet Connection Requirements:
Reliable, high-speed broadband internet connection with a wired or fiber-optic connection. Satellite, DSL, Fixed Wireless, or Cellular Home internet connections are not acceptable.
  • Download > 100 Mbps
  • Upload > 20 Mbps
  • Latency < 50 ms

Apply