Customer Success Specialist with Coffee Experience - Remote/Worldwide Pro Coffee Gear is a rapidly growing e-commerce company at the forefront of the coffee equipment industry. We are seeking an ...
Customer Success Specialist with Coffee Experience - Remote/Worldwide Pro Coffee Gear is a rapidly growing e-commerce company at the forefront of the coffee equipment industry. We are seeking an ...
Remote (Global) Company: Pro Coffee Gear Pro Coffee Gear is a rapidly growing e-commerce company at the forefront of the coffee equipment industry. We are seeking an experienced and proactive ...
Remote (Global) Company: Pro Coffee Gear Pro Coffee Gear is a rapidly growing e-commerce company at the forefront of the coffee equipment industry. We are seeking an experienced and proactive ...
... the forefront of the coffee equipment industry. We are seeking an experienced and proactive ... A remote-first, globally distributed team and flexible work environment. * The opportunity to lead ...
... the forefront of the coffee equipment industry. We are seeking an experienced and proactive ... A remote-first, globally distributed team and flexible work environment. * The opportunity to lead ...
Please note that this is a remote opportunity and candidates may be based in any of the 49 ... Technical and/or operational experience in the coffee industry being a plus. For more information ...
Please note that this is a remote opportunity and candidates may be based in any of the 49 ... Technical and/or operational experience in the coffee industry being a plus. For more information ...
Account Director - Foodservice Channel
OR · On-site +1
Please note that this is a remote opportunity and candidates may be based in any of the 49 ... Technical and/or operational experience in the coffee industry being a plus. For more information ...
Account Director - Foodservice Channel
OR · On-site +1
Please note that this is a remote opportunity and candidates may be based in any of the 49 ... Technical and/or operational experience in the coffee industry being a plus. For more information ...
Regional Business Manager - Coffee Sales (Minneapolis)
Minneapolis, MN · Remote
$115K - $140K/yr
With our extensive networks and industry knowledge, we offer unparalleled support and guidance to ... This is a remote-based role with an expected travel requirement of 40% or more, based on client and ...
Regional Business Manager - Coffee Sales (Minneapolis)
Minneapolis, MN · Remote
$115K - $140K/yr
With our extensive networks and industry knowledge, we offer unparalleled support and guidance to ... This is a remote-based role with an expected travel requirement of 40% or more, based on client and ...
Regional Business Manager - Coffee Sales (Austin)
Austin, TX · Remote
$115K - $150K/yr
With our extensive networks and industry knowledge, we offer unparalleled support and guidance to ... This is a remote-based role in the Austin, Texas area with an expected travel requirement of 40% or ...
New
Regional Business Manager - Coffee Sales (Austin)
Austin, TX · Remote
$115K - $150K/yr
With our extensive networks and industry knowledge, we offer unparalleled support and guidance to ... This is a remote-based role in the Austin, Texas area with an expected travel requirement of 40% or ...
New
Regional Business Manager - Coffee Sales (Charlotte)
Charlotte, NC · Remote
$115K - $140K/yr
With our extensive networks and industry knowledge, we offer unparalleled support and guidance to ... This is a remote-based role with an expected travel requirement of 40% or more, based on client and ...
Regional Business Manager - Coffee Sales (Charlotte)
Charlotte, NC · Remote
$115K - $140K/yr
With our extensive networks and industry knowledge, we offer unparalleled support and guidance to ... This is a remote-based role with an expected travel requirement of 40% or more, based on client and ...
Regional Business Manager - Coffee Sales (Fredericksburg/Richmond)
Arlington, VA · Remote
$115K - $140K/yr
With our extensive networks and industry knowledge, we offer unparalleled support and guidance to ... This is a remote-based role with an expected travel requirement of 40% or more, based on client and ...
Regional Business Manager - Coffee Sales (Fredericksburg/Richmond)
Arlington, VA · Remote
$115K - $140K/yr
With our extensive networks and industry knowledge, we offer unparalleled support and guidance to ... This is a remote-based role with an expected travel requirement of 40% or more, based on client and ...
Remote Travel requirement: Travel requirement: Up to 75% within assigned territory (Mid-South ... industry; coffee or beverage experience preferred * 2+ years of experience selling through ...
Quick apply
Remote Travel requirement: Travel requirement: Up to 75% within assigned territory (Mid-South ... industry; coffee or beverage experience preferred * 2+ years of experience selling through ...
Regional Business Manager - Coffee Sales (San Antonio/Houston)
San Antonio, TX · Remote
$115K - $150K/yr
With our extensive networks and industry knowledge, we offer unparalleled support and guidance to ... This is a remote-based role in the Houston or San Antonio, Texas area with an expected travel ...
Regional Business Manager - Coffee Sales (San Antonio/Houston)
San Antonio, TX · Remote
$115K - $150K/yr
With our extensive networks and industry knowledge, we offer unparalleled support and guidance to ... This is a remote-based role in the Houston or San Antonio, Texas area with an expected travel ...
Regional Business Manager - Coffee Sales (San Antonio/Houston)
Houston, TX · Remote
$115K - $150K/yr
With our extensive networks and industry knowledge, we offer unparalleled support and guidance to ... This is a remote-based role in the Houston or San Antonio, Texas area with an expected travel ...
Regional Business Manager - Coffee Sales (San Antonio/Houston)
Houston, TX · Remote
$115K - $150K/yr
With our extensive networks and industry knowledge, we offer unparalleled support and guidance to ... This is a remote-based role in the Houston or San Antonio, Texas area with an expected travel ...
Remote Client Support Representative
Denver, CO · Remote
$40K - $55K/hr
Specializing in Colombian Coffee Tours, all-inclusive resorts, and memorable cruises, we curate ... Prior experience in the travel or hospitality industry is beneficial Industry
Quick apply
Remote Client Support Representative
Denver, CO · Remote
$40K - $55K/hr
Specializing in Colombian Coffee Tours, all-inclusive resorts, and memorable cruises, we curate ... Prior experience in the travel or hospitality industry is beneficial Industry
Financial Analyst
Los Angeles, CA · On-site +1
The Coffee Bean & Tea Leaf ® is seeking a Financial Analyst. This role will assist the Americas ... We are in office Monday through Wednesday and remote Thursday and Friday. Responsibilities:
Financial Analyst
Los Angeles, CA · On-site +1
The Coffee Bean & Tea Leaf ® is seeking a Financial Analyst. This role will assist the Americas ... We are in office Monday through Wednesday and remote Thursday and Friday. Responsibilities:
Remote Collections Account Representative
Jacksonville, FL · Remote
$16/hr
... coffee and comfier clothes). Let's Make It Official If you're ready to start a meaningful, rewarding career in a stable industry, we want to hear from you. Bring your drive. Bring your goals. We'll ...
Remote Collections Account Representative
Jacksonville, FL · Remote
$16/hr
... coffee and comfier clothes). Let's Make It Official If you're ready to start a meaningful, rewarding career in a stable industry, we want to hear from you. Bring your drive. Bring your goals. We'll ...
Part-Time Remote Sales Agent | Uncapped Commissions | Set Your Own Hours | Work from Anywhere
Boston, MA · On-site +1
$5.0K - $10K/mo
Fully remote - Work from your home office, coffee shop, beach, or wherever life takes you ... Previous sales experience a big plus (any industry - retail, real estate, cars, etc.), but heart ...
Part-Time Remote Sales Agent | Uncapped Commissions | Set Your Own Hours | Work from Anywhere
Boston, MA · On-site +1
$5.0K - $10K/mo
Fully remote - Work from your home office, coffee shop, beach, or wherever life takes you ... Previous sales experience a big plus (any industry - retail, real estate, cars, etc.), but heart ...
Remote Collections Account Representative
Jacksonville, FL · On-site +1
$16 - $18/hr
... coffee and comfier clothes). Let's Make It Official If you're ready to start a meaningful, rewarding career in a stable industry, we want to hear from you. Bring your drive. Bring your goals. We'll ...
Remote Collections Account Representative
Jacksonville, FL · On-site +1
$16 - $18/hr
... coffee and comfier clothes). Let's Make It Official If you're ready to start a meaningful, rewarding career in a stable industry, we want to hear from you. Bring your drive. Bring your goals. We'll ...
Agent Commission Associate (Remote)
Suwanee, GA · Remote
$47K - $49K/yr
Premier Financial Alliance (PFA ) is a leader in the financial services industry, focusing on ... Coffee, snacks, and drinks provided in the office * Company socials and fitness challenges.
Quick apply
Agent Commission Associate (Remote)
Suwanee, GA · Remote
$47K - $49K/yr
Premier Financial Alliance (PFA ) is a leader in the financial services industry, focusing on ... Coffee, snacks, and drinks provided in the office * Company socials and fitness challenges.
Each experience is configured to our client's unique industry use case using our proprietary ... We're working with fantastic brands like Peet's Coffee, Arc'teryx, Otterbox, bareMinerals, Skechers ...
Quick apply
Each experience is configured to our client's unique industry use case using our proprietary ... We're working with fantastic brands like Peet's Coffee, Arc'teryx, Otterbox, bareMinerals, Skechers ...
Outside Sales Representative
Tustin, CA · Remote
$50K - $65K/yr
This is a remote position open to candidates residing anywhere in the Continental United States ... packaging industry, specifically in the food service, food manufacturing, pet food, coffee, or ...
Quick apply
Outside Sales Representative
Tustin, CA · Remote
$50K - $65K/yr
This is a remote position open to candidates residing anywhere in the Continental United States ... packaging industry, specifically in the food service, food manufacturing, pet food, coffee, or ...
Remote Coffee Industry information
See salary details
$9.38 - $12.46
0% of jobs
$12.46 - $15.54
23% of jobs
$15.74 is the 25th percentile. Wages below this are outliers.
$15.54 - $18.62
37% of jobs
$21.29 is the 75th percentile. Wages above this are outliers.
$18.62 - $21.70
18% of jobs
$21.70 - $24.78
12% of jobs
$24.78 - $27.86
5% of jobs
$27.86 - $30.94
3% of jobs
$30.94 - $34.03
1% of jobs
$34.03 - $37.11
0% of jobs
$37.11 - $40.19
0% of jobs
$40.19 - $43.27
1% of jobs
$9
$21
$43
How much do remote coffee industry jobs pay per hour?
What are remote coffee industry jobs?
What are the key skills and qualifications needed to thrive in a remote coffee industry position, and why are they important?
What is the difference between Remote Coffee Industry vs Remote Barista?
| Aspect | Remote Coffee Industry | Remote Barista |
|---|---|---|
| Credentials | Basic coffee knowledge, customer service skills | Similar credentials, often with barista certification |
| Work Environment | Online support, customer service, training | Virtual customer interactions, online tutorials |
| Employer & Industry Usage | Coffee brands, online coffee services | Coffee shops, online coffee platforms |
| Search & Comparison Intent | Job roles in coffee industry, remote positions | Barista jobs, remote coffee service roles |
The Remote Coffee Industry encompasses roles like customer support, training, and sales for coffee brands, often requiring basic coffee knowledge and customer service skills. Remote Barista positions focus specifically on virtual customer interactions, often with similar credentials. While both roles serve the coffee industry remotely, the industry roles are broader, including support and sales, whereas remote barista jobs are more specialized in coffee service.
What are some common challenges faced by professionals working remotely in the coffee industry, and how can they be addressed?

Other
Re-posted 14 days ago
Job description
Pro Coffee Gear is a rapidly growing e-commerce company at the forefront of the coffee equipment industry. We are seeking an experienced and proactive Customer Success Specialist to lead and evolve our global customer experience function. This strategic role is essential to driving satisfaction, loyalty, and operational excellence throughout the customer journey.
Key Responsibilities- Own the end-to-end customer experience and define scalable customer success strategies to support growth.
- Establish and track KPIs, processes, and team goals aligned with business objectives.
- Build, manage, and mentor a high-performing customer success team, including support, aftersales, and service coordination.
- Enable the consultative sales process through client communications across email, SMS, and social platforms.
- Oversee accurate and timely quote and invoice creation using Shopify, QuickBooks, and other tools.
- Support third-party and social commerce sales channels in coordination with marketing and sales teams.
- Manage client onboarding and equipment setup, coordinating installations with technical service partners.
- Respond to customer inquiries regarding product use, service needs, and ongoing support.
- Facilitate additional orders of accessories, filters, or parts, including sourcing specialty items not listed online.
- Lead customer communications related to logistics, damages, and return claims.
- Work with logistics teams to ensure fast, clear resolutions and optimize related processes.
- Monitor recurring operational pain points and identify opportunities for automation or process streamlining.
- Collaborate cross-functionally to implement improvements that enhance internal efficiency and client experience.
- Minimum 5 years of experience in a client-facing operations or customer success role, with at least 2 years in a leadership capacity.
- Background in e-commerce operations; Shopify and QuickBooks experience strongly preferred.
- Outstanding written and verbal communication skills.
- Strong analytical and problem-solving skills with attention to detail.
- Familiarity with professional coffee equipment or the specialty coffee industry is a significant advantage.
- A remote-first, globally distributed team and flexible work environment.
- The opportunity to lead a high-impact function within a fast-growing brand.
- A collaborative, passionate culture driven by innovation and a love for coffee.
Important: All applicants must submit their CV in English. Submissions in other languages will not be considered.