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Remote Coca Cola Customer Service Jobs in Rio Rancho, NM

HMG Careers

Remote Insurance Agent

Albuquerque, NM · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Executive

Albuquerque, NM · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Agent

Albuquerque, NM · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Specialist

Los Lunas, NM · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsCoca Cola Customer Service JobsRemote Coca Cola Customer Service JobsRemote Coca Cola Customer Service Jobs in Rio Rancho, NM

Remote Coca Cola Customer Service information

See Rio Rancho, NM salary details

$9

$17

$25

How much do remote coca cola customer service jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for remote coca cola customer service in Rio Rancho, NM is $17.09, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $18.75 per hour, depending on experience, location, and employer.

What is the difference between Remote Coca Cola Customer Service vs Remote Pepsi Customer Service?

AspectRemote Coca Cola Customer ServiceRemote Pepsi Customer Service
Required CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service experience
Work EnvironmentHome-based, flexible hours, call center setupHome-based, flexible hours, call center setup
Employer & Industry UsagePart of Coca Cola's customer support team in beverage industryPart of Pepsi's customer support team in beverage industry

Both Remote Coca Cola Customer Service and Remote Pepsi Customer Service roles require similar credentials, work environments, and industry context. The main difference lies in the brand they support—Coca Cola versus Pepsi—offering similar job functions within the beverage industry, with comparable work conditions and qualifications.

What is a Remote Coca Cola Customer Service representative?

A Remote Coca Cola Customer Service representative is a professional who provides support to Coca Cola customers from a remote location, typically working from home. Their duties often include answering customer inquiries, resolving complaints, assisting with product information, and processing orders or returns via phone, email, or chat. They are trained to handle a variety of customer issues while upholding the company's standards of service. This role requires strong communication skills, problem-solving abilities, and familiarity with Coca Cola's products and policies.

What are some common challenges faced by remote Coca Cola Customer Service representatives, and how are they typically addressed?

Remote Coca Cola Customer Service representatives often face challenges such as managing high call volumes, maintaining effective communication without in-person support, and adapting to various customer personalities. To address these, the company provides comprehensive training, access to digital knowledge bases, and regular virtual team meetings to foster collaboration. Additionally, representatives have ongoing support from supervisors and technical teams to resolve issues quickly and maintain a positive customer experience.

What are the key skills and qualifications needed to thrive as a Remote Coca Cola Customer Service Representative, and why are they important?

To thrive as a Remote Coca Cola Customer Service Representative, you need strong communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Proficiency with customer relationship management (CRM) software, call center platforms, and Microsoft Office is typically required. Exceptional patience, active listening, and adaptability help representatives excel when addressing diverse customer needs remotely. These skills ensure efficient resolution of customer inquiries, maintain brand reputation, and deliver a positive customer experience.
What are popular job titles related to Remote Coca Cola Customer Service jobs in Rio Rancho, NM? For Remote Coca Cola Customer Service jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Remote Coca Cola Customer Service jobs in Rio Rancho, NM look for? The top searched job categories for Remote Coca Cola Customer Service jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Remote Coca Cola Customer Service jobs? Cities near Rio Rancho, NM with the most Remote Coca Cola Customer Service job openings:
Remote Coca Cola Customer Service jobs near you
Infographic showing various Remote Coca Cola Customer Service job openings in Rio Rancho, NM as of July 2026, with employment types broken down into 83% Full Time, and 17% Contract. Highlights an 100% Remote job distribution, with an average salary of $35,548 per year, or $17.1 per hour.
Service Desk Analyst, Remote - NM, TX, AZ only

Service Desk Analyst, Remote - NM, TX, AZ only

UnityBPO

Albuquerque, NM • On-site, Remote

$14/hr

Full-time

Posted 16 days ago

Job description

Job Type
Full-time
Description
Must be available to work Monday through Friday and or weekend, shifts scheduled between 6 AM and 9 PM MST. Specific work shifts will be confirmed with successful candidates prior to their start date.
Full-Time Remote (Must reside in NM, TX, or AZ)
Pay $14.00
Make a Difference with Every Call
Are you passionate about helping people and providing outstanding service? At UnityBPO, we support patients by guiding them through their healthcare applications so they can easily access the care and information they need.
As a Patient Customer Service Support Specialist, you'll be a vital part of our team, assisting patients with questions about their healthcare portals, scheduling, account access, and other non-clinical needs. You'll provide clear, compassionate, and professional support on every call, ensuring patients feel confident and cared for.
Who We Are
UnityBPO is a healthcare support company dedicated to improving the patient experience. From our headquarters in Albuquerque, NM, we serve clients across the country with a remote team based in New Mexico, Texas and Arizona.
Our culture is built on respect, honesty, and growth. We provide ongoing training, support your pursuit of certifications, and offer real opportunities for career development-all while making a meaningful difference in healthcare every day.
What You'll Do
  • Provide first-level customer service support. (Microsoft Office, customer specific software applications, laptops, desktops, and mobile phones).
  • Identify and document customer issues clearly and accurately.
  • Escalate unresolved tickets to appropriate internal teams as needed.
  • Accurately document every call.
  • Deliver outstanding customer service through clear communication, patience, and empathy

Requirements
  • High School diploma or GED (or equivalent experience)
  • Must have hard wired connection to router.
  • Previous experience in a customer service or technical support role
  • Previous Call Center Experience
  • Basic knowledge of PC operations and desktop applications
  • Excellent verbal and written communication skills
  • Ability to multitask and problem-solve in a fast-paced environment
  • Ability to maintain and calm, professional demeanor in challenging situations.
  • Adaptability and self-motivation in a remote work setting.
  • Strong customer empathy, patience, and a commitment to provide high-quality service.

Preferred but not required:
  • Experience with My Pres and My Chart
  • Familiarity with medical terminology
  • Experience working in Electronic Health Record (EHR) systems

Before You Apply
Please complete the Microsoft Speed Test and email your results to speedtest@unitybpo.com. Be sure your computer is connected via Ethernet for accurate results.
Why Join UnityBPO?
  • Mission-Driven Work: Support patients and healthcare teams to improve patient lives through technology
  • Career Growth: We invest in your development and pay for technical certifications
  • Remote Flexibility: Work from the comfort of your home in NM, TX, or AZ.
  • Inclusive Culture: We welcome applicants of all ages and backgrounds.
  • Leadership Access: Share your ideas directly with leadership, including the CEO
  • Supportive Environment: Be part of a team that values transparency, communication, and collaboration

Disclaimer
  • The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification/job function.
  • It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position.
  • The preceding job description does not alter the "at will" status and therefore does not constitute a contract of employment, expressed, or implied between any employee and UnityBPO.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Salary Description
$14.00

Apply