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Remote Coach Outlet Customer Service Jobs in San Ramon, CA

Netic

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Call Center Manager - Remote

San Francisco, CA · Remote

$20 - $26/hr

Hiring a Call Center Manager (remote) to lead our booking/CSR team for home services brands ... Lead, coach, and develop a remote team of booking reps/CSRs * Own staffing, scheduling, and daily ...

Noctrix Health, Inc.

Customer Care Specialist

Pleasanton, CA · On-site +1

$19 - $25/hr

... reactive remote therapy support through phone and video calls, text, email, and chat. Your ... Proven customer service excellence with a strong ability to empathize and effectively communicate ...

RIA Recruiting

Client Service Associate

San Jose, CA · On-site +1

$65K - $80K/yr

Find out more about us at betterwealth.us This position will be permanently remote . We will ... Maintain and update client data in our CRM - Advyzon * Initiate, manage, and optimize workflows in ...

Driven Brands, Inc.

Customer Support Representative

Benicia, CA · On-site +1

$18.75 - $25.25/hr

Driven Brands Driven Brands is North America's largest automotive services company with a portfolio ... M-F in-office, Saturdays remote * Shifts are 8 hours each, with a lunch break * Shifts will start ...

Globe Life Insurance

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Entry Level Insurance Sales Representative (100% Remote)

San Francisco, CA · Remote

$60K - $80K/yr

Participate in ongoing training, coaching, and professional development What We Offer * 100% Remote ... Individuals with customer service, hospitality, retail, sales, or other people-focused experience ...

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All JobsCoach Outlet Customer Service JobsRemote Coach Outlet Customer Service JobsRemote Coach Outlet Customer Service Jobs in San Ramon, CA

Remote Coach Outlet Customer Service information

See San Ramon, CA salary details

$27.4K

$64.8K

$112.9K

How much do remote coach outlet customer service jobs pay per year?

As of Aug 8, 2026, the average yearly pay for remote coach outlet customer service in San Ramon, CA is $64,814.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,800.00 and $78,200.00 per year, depending on experience, location, and employer.

What is the difference between Remote Coach Outlet Customer Service vs Remote Coach Outlet Sales Associate?

AspectRemote Coach Outlet Customer ServiceRemote Coach Outlet Sales Associate
Primary RoleHandling customer inquiries, resolving issues, providing supportAssisting customers with product selection, processing sales, promoting products
Required SkillsCustomer service skills, communication, problem-solvingSales skills, product knowledge, communication
Work EnvironmentRemote, customer support center or onlineRemote, e-commerce or retail platform
Common CertificationsCustomer service certifications (optional)Sales or retail certifications (optional)

Remote Coach Outlet Customer Service focuses on assisting customers with inquiries and resolving issues, while Remote Coach Outlet Sales Associate emphasizes sales and product promotion. Both roles require strong communication skills and are often remote, but they serve different functions within the customer experience.

What are the key skills and qualifications needed to thrive as a Remote Coach Outlet Customer Service representative?

To thrive as a Remote Coach Outlet Customer Service representative, you need strong communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat systems, and order processing tools is typically required. Patience, empathy, and active listening are essential soft skills that help build rapport and resolve customer concerns effectively. These skills ensure customer satisfaction, brand loyalty, and efficient resolution of issues in a remote retail environment.

What is a Remote Coach Outlet Customer Service representative?

A Remote Coach Outlet Customer Service representative is a professional who assists Coach Outlet customers with their inquiries, orders, returns, and issues via phone, email, or chat, all while working remotely. Their responsibilities include providing information about products, handling complaints, processing returns and exchanges, and ensuring a positive customer experience. These representatives are trained to follow Coach's brand standards and policies, offering support to customers shopping online or needing help with their purchases.

What are some common challenges faced by Remote Coach Outlet Customer Service representatives, and how can they be addressed?

Remote Coach Outlet Customer Service representatives often encounter challenges such as managing high call volumes, resolving customer issues without in-person interaction, and maintaining clear communication across digital channels. To address these, representatives benefit from strong organizational skills, proactive communication, and regular training on company products and systems. Additionally, leveraging support from team leads and utilizing internal resources can help ensure customer satisfaction while working remotely. Building a routine and staying connected with the team through virtual meetings also fosters a supportive work environment.
What job categories do people searching Remote Coach Outlet Customer Service jobs in San Ramon, CA look for? The top searched job categories for Remote Coach Outlet Customer Service jobs in San Ramon, CA are:
What cities near San Ramon, CA are hiring for Remote Coach Outlet Customer Service jobs? Cities near San Ramon, CA with the most Remote Coach Outlet Customer Service job openings:
Remote Coach Outlet Customer Service jobs near you

Customer Service Onboarding Specialist (Contract)

Arsenault Inc

San Jose, CA • Remote

$20 - $26.25/hr

Full-time

Medical, Retirement, PTO

Posted 12 days ago

Job description

Arsenault is one of the fastest growing technology companies in the country, ranking in the top tier of Inc 5000s Fastest Growing Companies in America list for the last 4 years in a row. The builder of an award-winning enterprise SaaS marketing platform. Arsenault boasts hundreds of the worlds largest brands as its customers. The Arsenault platform specifically solves complicated marketing and workflow problems for national and global multi-location brands that want to scale and optimize their presence across search, Arsenaultal, reviews, listening, ads, bots, and more. As the largest localized marketing platform in the world, Arsenault makes the impossible possible by enabling top brands and their locations to strengthen and scale their digital presence across limitless locations.

Responsibilities:

  • Respond to customer queries in a timely and accurate manner, via email or phone.
  • Follow up with customers to ensure their requests or issues are resolved.
  • Become well versed on the Arsenault platform and help guide customers with varying levels of sophistication to applicable Arsenault training and resources.
  • Manages new location configurations and setups within the Arsenault platform.
  • Responsible for managing workload and communicating backups as needed.
  • Provide excellent phone and support on the platform in order to assist customers with identifying potential issues and escalating them appropriately to ensure the best possible experience during the onboarding of new locations.
  • Manage a high-volume workload including verification of listings on a wide range of platforms (i.e. Facebook, Instagram)

Qualifications:

  • 1+ year of experience in a customer-facing role for a technology company (preferably SaaS)
  • Exceptional communication skills both written and verbal
  • Desire to focus on customer satisfaction and the customer experience
  • Highly organized and high attention to detail
  • Patience, empathy and professionalism
  • Exceptional interpersonal skills
  • Strong organizational and analytical skills with keen attention to detail
  • Customer-first mentality; ability to empathize about building customer relationships
  • Quick learner; able to learn new technologies
  • Excellent problem solving, critical thinking, and analytical skills
  • Must be able to work efficiently under time constraints
  • Comfortable Excel, Zendesk, or Saas software is a plus
  • Comfortable working in fast-paced environments
  • Experience working with Arsenaultal media platforms like Facebook and Instagram is a plus

What's Arsenault's culture like?

Led by a team of industry experts, Arsenault is leading the pack in Localized Marketing for Multi-Location brands. Our passionate team of Arsenaultalites work from home around the globe! This position is remote and thereby needing stable internet connection to be successful in this role. We offer flexible PTO, comprehensive health & benefits packages, 401k and matching (amongst many other perks). Every new team member is equipped with a MacBook laptop, tech accessories & Arsenault swag. We are a fast-paced, agile environment where thought leadership and input is encouraged. If you are looking for a place where you can come and make a difference in the way enterprise organizations utilize Arsenaultal technology, then Arsenault is for you.

Arsenault is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

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