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Remote Coach Outlet Customer Service Jobs in Bothell, WA

Bicycle Health

Recovery Coach

Seattle, WA · Remote

$23 - $25/hr

Remote Schedule: Sunday-1:30pm-10pm EST/Monday-Thursday 3:30pm-12am EST (Full time - 40 hours/week ... services. * Engage clients in conversation and education about substance use, treatment, and ...

New

Promoted2

Remote Insurance Agent

Seattle, WA · Remote

$60K - $110K/yr

Self-motivated, coachable, goal-oriented * Eligible to work in the U.S. * Reliable high-speed ... Prior experience in sales, customer service, or financial services * Background in remote or ...

FrontStream

Be Seen First

Customer Success Manager (REMOTE)

Seattle, WA · Remote

$65K - $75K/yr

Customer Success Manager You'll manage a portfolio of clients and be directly accountable for ... services including training, site builds, and event design consultation, always tied back to client ...

AO Globe Life

Remote Benefits Specialist

Seattle, WA · Remote

... financial services team as Insurance Benefits Advisors . This is a performance-based role with ... Coachable, driven, and professional individuals * Strong communication skills * Comfortable in a ...

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Remote Coach Outlet Customer Service information

See Bothell, WA salary details

$27.4K

$64.8K

$112.9K

How much do remote coach outlet customer service jobs pay per year?

As of Aug 9, 2026, the average yearly pay for remote coach outlet customer service in Bothell, WA is $64,836.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,800.00 and $78,300.00 per year, depending on experience, location, and employer.

What is the difference between Remote Coach Outlet Customer Service vs Remote Coach Outlet Sales Associate?

AspectRemote Coach Outlet Customer ServiceRemote Coach Outlet Sales Associate
Primary RoleHandling customer inquiries, resolving issues, providing supportAssisting customers with product selection, processing sales, promoting products
Required SkillsCustomer service skills, communication, problem-solvingSales skills, product knowledge, communication
Work EnvironmentRemote, customer support center or onlineRemote, e-commerce or retail platform
Common CertificationsCustomer service certifications (optional)Sales or retail certifications (optional)

Remote Coach Outlet Customer Service focuses on assisting customers with inquiries and resolving issues, while Remote Coach Outlet Sales Associate emphasizes sales and product promotion. Both roles require strong communication skills and are often remote, but they serve different functions within the customer experience.

What are the key skills and qualifications needed to thrive as a Remote Coach Outlet Customer Service representative?

To thrive as a Remote Coach Outlet Customer Service representative, you need strong communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat systems, and order processing tools is typically required. Patience, empathy, and active listening are essential soft skills that help build rapport and resolve customer concerns effectively. These skills ensure customer satisfaction, brand loyalty, and efficient resolution of issues in a remote retail environment.

What is a Remote Coach Outlet Customer Service representative?

A Remote Coach Outlet Customer Service representative is a professional who assists Coach Outlet customers with their inquiries, orders, returns, and issues via phone, email, or chat, all while working remotely. Their responsibilities include providing information about products, handling complaints, processing returns and exchanges, and ensuring a positive customer experience. These representatives are trained to follow Coach's brand standards and policies, offering support to customers shopping online or needing help with their purchases.

What are some common challenges faced by Remote Coach Outlet Customer Service representatives, and how can they be addressed?

Remote Coach Outlet Customer Service representatives often encounter challenges such as managing high call volumes, resolving customer issues without in-person interaction, and maintaining clear communication across digital channels. To address these, representatives benefit from strong organizational skills, proactive communication, and regular training on company products and systems. Additionally, leveraging support from team leads and utilizing internal resources can help ensure customer satisfaction while working remotely. Building a routine and staying connected with the team through virtual meetings also fosters a supportive work environment.
What job categories do people searching Remote Coach Outlet Customer Service jobs in Bothell, WA look for? The top searched job categories for Remote Coach Outlet Customer Service jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Remote Coach Outlet Customer Service jobs? Cities near Bothell, WA with the most Remote Coach Outlet Customer Service job openings:
Remote Coach Outlet Customer Service jobs near you

Recovery Coach

Bicycle Health

Seattle, WA • Remote

$23 - $25/hr

Full-time

Posted 2 days ago

New

Job description

The Opioid Epidemic is a public health crisis with a highly effective but underutilized clinical intervention - millions of Americans are physically dependent on Opioids but only 10% of those likely to have OUD actually access treatment. Bicycle Health addresses this gap by maximizing accessibility, affordability, and overall quality of care by enabling highly qualified clinicians to reach patients broadly and efficiently through our online platform.

The Recovery Coach plays a vital role in supporting patients with opioid use disorder by providing peer-based recovery support as part of the Bicycle Health care team. The Recovery Coach meets with clients on a regular basis, documents the visit, provides peer support and reviews recovery goals. This role is crucial in delivering holistic care services by providing support across multiple systems and frameworks of care. This position focuses on engagement, motivation, and advocacy, helping patients navigate their recovery journey.

Location: Remote

Schedule: Sunday-1:30pm-10pm EST/Monday-Thursday 3:30pm-12am EST (Full time - 40 hours/week)

Training Schedule: Monday - Friday- 10:00am-7:00pm EST (4 weeks)

Target Pay: $23.00-25.00/ per hour - Compensation to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.

Benefits:

  • 3 Weeks PTO + 8.5 days of additional sick time + 10 paid holidays
  • Paid parental leave
  • 100% Employer Paid Medical, Dental, and Vision Insurance
  • Employer Paid STD & LTD
  • 401k
  • $50 monthly Remote Work Stipend

You can expect to:

  • Serve as a contact point between established clients and the Bicycle Health program.
  • Offer peer-based support through one-on-one coaching and facilitation of peer support groups.
  • Document within the electronic health record in real-time while visiting with the client; document with a quality suitable to medical provider
  • Utilize patient management tools to track client progress, maintain engagement between medical visits, and document their participation in treatment and support services.
  • Engage clients in conversation and education about substance use, treatment, and recovery.
  • Gain knowledge of community, online, and other relevant support resources, and provide clients with information to help them achieve their treatment and recovery goals.
  • Identify barriers to full participation in the Bicycle Health program and communicate barriers to appropriate clinical team members as needed to address them.
  • Gain a deep understanding of the Motivational Interviewing framework and apply it consistently in all client interactions.
  • Maintain close, efficient communication with medical providers and other support staff involved in the care of assigned clients.
  • Attend and contribute to all assigned meetings.
  • Understand and support our identified program quality improvement metrics.
  • Regular and predictable attendance is required.
  • All other duties as assigned.

Qualities we're looking for:

  • Minimum two years of experience as a peer recovery coach, peer support worker or addiction counselor.
  • Minimum two years of experience in a medical practice or behavioral health field , including documentation within the electronic health record and close communication with providers.
  • Personal experience with substance use disorder (SUD) treatment and recovery, either through direct involvement in one's own recovery journey or through close personal or professional relationships with individuals navigating SUD care. The key focus is the ability to relate to and empathetically discuss the unique challenges faced by individuals engaged in SUD treatment.
  • Exceptional communication skills, both written and verbal, tailored to effectively engage with diverse audiences.
  • Exhibits cultural awareness and responsiveness, recognizing and respecting the diverse backgrounds and needs of clients.
  • Understanding of confidentiality requirements for the handling of client information.
  • Ability to practice self-care to maintain emotional and mental well-being while supporting individuals with complex needs.
  • Demonstrated ability to thrive in a multidisciplinary team that focuses on company-level goals.
  • Ability to travel up to 5% of the time.

#LIRemote #zr Associate -

Recruitment Scam Notice

We are aware of fraudulent recruiting messages circulating that claim to represent our company. Please note:

  • All official communication from our recruiting team will come from an @bicyclehealth.com email address.

  • We will never ask you to pay fees, purchase equipment, or provide financial information as part of our hiring process.

  • We will never request your Social Security number or banking information before an offer of employment is made.

  • We only conduct interviews through legitimate, scheduled channels and will never make job offers via text message or chat apps.

If you believe you have been contacted by someone misrepresenting our company, please report it to careers@bicyclehealth.com.

About Bicycle Health:

Bicycle Health is a telemedicine group that specializes in the evidence-based treatment of individuals with Opioid Use Disorder using buprenorphine. We've grown our clinical staff of medical providers caring for patients, across 32 states, and we employ a large ancillary staff for support with technologic and administrative needs, clinical and behavioral support, and care coordination. Our innovative model has achieved clinical outcomes that exceed expectations for standard-of-care in-person treatment nationally. Our mission is to increase access to high quality, affordable, convenient and confidential Opioid Use Disorder treatment for all.

Bicycle Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other basis forbidden under federal, state, or local law.