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Night Shift Insurance Customer Service Representative Remote Jobs in Bothell, WA

AO Globe Life

CSR Entry-Level Remote

Seattle, WA · On-site +1

$100K/yr

We are hiring Remote Entry-Level Managing Agents for a full-time, fully remote role that allows you ... Adhere to all legal regulations and ethical standards in the management and sale of life insurance ...

AO Globe Life

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Remote Customer Sales and Service (Entry Level)

Seattle, WA · Remote

$60K - $80K/yr

... Remote Customer Sales and Service Representative , you'll connect with clients in a virtual ... Supportive virtual team environment About AO Globe Life AO Globe Life provides life insurance and ...

New

OLUSEGUN ORGANIZATION

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Remote Insurance Agent- No Experience Necessary!

Seattle, WA · Remote

$46K - $155K/yr

We are seeking a Remote Insurance Agent- No Experience Necessary! to join our team! You will be ... Previous experience in insurance, customer service, or other related HR fields is a plus * Ability ...

InsuraTec

Sales Representative (Remote)

Vashon, WA · Remote

InsuraTec is a leading provider in financial planning and insurance services. We're looking for ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Mukilteo, WA · Remote

InsuraTec is a leading provider in financial planning and insurance services. We're looking for ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Lynnwood, WA · Remote

InsuraTec is a leading provider in financial planning and insurance services. We're looking for ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Sammamish, WA · Remote

InsuraTec is a leading provider in financial planning and insurance services. We're looking for ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Tukwila, WA · Remote

InsuraTec is a leading provider in financial planning and insurance services. We're looking for ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

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All JobsInsurance Customer Service Representative JobsNight Shift Insurance Customer Service Representative Remote JobsNight Shift Insurance Customer Service Representative Remote Jobs in Bothell, WA

Night Shift Insurance Customer Service Representative Remote information

See Bothell, WA salary details

$29.1K

$54.1K

$81.6K

How much do night shift insurance customer service representative remote jobs pay per year?

As of Jul 26, 2026, the average yearly pay for night shift insurance customer service representative remote in Bothell, WA is $54,116.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,700.00 and $61,500.00 per year, depending on experience, location, and employer.

What does a Night Shift Insurance Customer Service Representative (Remote) do?

A Night Shift Insurance Customer Service Representative working remotely assists policyholders by answering questions, processing claims, and resolving issues outside standard business hours. They handle inquiries via phone, email, or chat, ensuring customers receive timely support regardless of location or time zone. This role is essential for providing 24/7 assistance, especially for emergencies or urgent insurance matters.

What are some unique challenges of working as a remote night shift insurance customer service representative, and how can I prepare for them?

Working the night shift remotely as an insurance customer service representative can present unique challenges such as maintaining alertness during overnight hours, managing work-life balance, and handling customer inquiries when fewer resources may be available. To prepare, it's important to establish a consistent sleep schedule, set up a dedicated and distraction-free workspace, and become familiar with the company's knowledge base and escalation processes. Effective communication with your team and supervisors is also key, as you may need additional support during off-peak hours.

What are the key skills and qualifications needed to thrive as a Night Shift Insurance Customer Service Representative (Remote), and why are they important?

To thrive as a Night Shift Insurance Customer Service Representative (Remote), you need strong communication skills, problem-solving abilities, and a good understanding of insurance products, usually supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and sometimes state-specific insurance licensing is important. Outstanding empathy, patience, and time management are crucial soft skills for managing customer concerns during overnight hours. These abilities ensure excellent customer satisfaction, efficient resolution of issues, and smooth operations when working remotely and independently outside of standard business hours.

What is the difference between Night Shift Insurance Customer Service Representative Remote vs Night Shift Claims Processor Remote?

AspectNight Shift Insurance Customer Service Representative RemoteNight Shift Claims Processor Remote
Required CredentialsHigh school diploma or equivalent; customer service experience; insurance knowledgeHigh school diploma or equivalent; claims processing experience; insurance knowledge
Work EnvironmentRemote, night shift, customer support focusRemote, night shift, claims review and processing
Employer & Industry UsageInsurance companies, customer service centersInsurance companies, claims departments
Common Search & ComparisonCustomer service roles in insurance at nightClaims processing roles in insurance at night

Both roles are remote, night shift positions within the insurance industry. The main difference lies in their focus: the Customer Service Representative handles client inquiries and policy support, while the Claims Processor reviews and processes insurance claims. Candidates should consider their skills in customer interaction versus claims management when choosing between these roles.

What job categories do people searching Night Shift Insurance Customer Service Representative Remote jobs in Bothell, WA look for? The top searched job categories for Night Shift Insurance Customer Service Representative Remote jobs in Bothell, WA are:
Night Shift Insurance Customer Service Representative Remote jobs near you
Infographic showing various Night Shift Insurance Customer Service Representative Remote job openings in Bothell, WA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $54,116 per year, or $26 per hour.
Customer Service Representative { REMOTE }

Customer Service Representative { REMOTE }

Schermerhorn Real Estate Holdings, Inc.

Seattle, WA • On-site, Remote

$32 - $45/hr

Full-time

Posted 17 days ago

Job description


Schermerhorn employs experienced, courteous staff members to offer residents and clients a friendly and professional experience in all areas of service provided. The Schermerhorn Standard is achieved by first considering the needs of businesses and residents as well as a positive contribution to the landscape of a growing area. Quality and value are combined features that have become a trademark of the commercial and residential real estate built by Schermerhorn within United State of America.
The Customer Service Representative's job necessitates prioritizing all activities related to supporting our customers' order processing and fulfillment. The primary responsibility is the processing of customer orders and resolving issues throughout all stages of booking, planning, and delivery.
Duties and Responsibilities
  • Interacts with proper internal departments to gather the necessary information to resolve issues
  • Answer and process incoming calls, e-mails, and correspondence in a professional and timely manner.
  • Address customer needs and requests with a positive and can-do attitude.
  • Develops knowledge of product line, price, delivery time, and similar data as required
  • Enters orders into LOS with a focus on accuracy and compliance with internal procedures and requirements.
  • Works independently in a multi-department office environment
  • Advise sales representatives & brokers of customer order fulfillment issues and recommended resolution.

Requirements
  • Strong attention to detail and excellent multi-tasking abilities
  • Prefer proficiency in Microsoft Access & EDI.
  • Very strong communication skills, with the ability to respond calmly and professionally to customers and vendors.
  • Good problem-solving abilities and uses critical thinking skills to analyze and resolve problems in an efficient and productive manner.
  • Dependable team player and works well under pressure.
  • Proficient in Microsoft Word, Excel, Outlook, 10 Key entries.

Education and Qualifications:
  • 1 to 2 years of experience in customer service, sales, or related field

Education:
  • High School graduate, Associate Degree
  • Combination of experience and education will be considered

Physical Demands and work environment:
  • Sitting at a computer
  • Use of frequent fingers
  • Clear vision

Job Description Disclaimer:
The above job description is meant to describe the general responsibilities associated with the position. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested.

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