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Remote Cloud Support Jobs in Bothell, WA (NOW HIRING)

TEEMA

Software Architect

Everett, WA · Remote

$180K - $190K/yr

Staff Software Engineer - Distributed Systems & Cloud (Remote) A fast-growing healthcare technology ... You'll work on distributed systems that support critical healthcare applications while improving ...

DocuSign

Senior Software Engineer

Seattle, WA · On-site +1

$139K - $183K/yr

... support multi-cloud portability, and enable modern agreement and AI workloads at scale. This ... Employee divides their time between in-office and remote work. Access to an office location is ...

DocuSign

Senior Software Engineer

Seattle, WA · On-site +1

$139K - $183K/yr

... support multi-cloud portability, and enable modern agreement and AI workloads at scale. This ... Employee divides their time between in-office and remote work. Access to an office location is ...

DocuSign

Lead Security Engineer

Seattle, WA · On-site +1

What you'll do Join our Cloud & Infrastructure Security team as a Technical Leader to define the ... Mentor and support the development of team members Job Designation Hybrid: Employee divides their ...

System One

WAMS Technical Resource

Seattle, WA · Remote

... cloud-based patterns. Location: This position is remote. Responsibilities: * Support and maintain backend processes within Oracle Utilities WAMS v1.9x * Develop and document reusable patterns for ...

System One

WAMS Technical Resource

Seattle, WA · Remote

... cloud-based patterns. Location: This position is remote. Responsibilities: * Support and maintain backend processes within Oracle Utilities WAMS v1.9x * Develop and document reusable patterns for ...

System One

WAMS Technical Resource

Seattle, WA · Remote

... cloud-based patterns. Location: This position is remote. Responsibilities: * Support and maintain backend processes within Oracle Utilities WAMS v1.9x * Develop and document reusable patterns for ...

System One

WAMS Technical Resource

Seattle, WA · Remote

... cloud-based patterns. Location: This position is remote. Responsibilities: * Support and maintain backend processes within Oracle Utilities WAMS v1.9x * Develop and document reusable patterns for ...

System One

WAMS Technical Resource

Seattle, WA · Remote

... cloud-based patterns. Location: This position is remote. Responsibilities: * Support and maintain backend processes within Oracle Utilities WAMS v1.9x * Develop and document reusable patterns for ...

System One

WAMS Technical Resource

Seattle, WA · Remote

... cloud-based patterns. Location: This position is remote. Responsibilities: * Support and maintain backend processes within Oracle Utilities WAMS v1.9x * Develop and document reusable patterns for ...

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Showing results 41-60

All JobsCloud Support JobsRemote Cloud Support JobsRemote Cloud Support Jobs in Bothell, WA

Remote Cloud Support information

See Bothell, WA salary details

$26

$70

$97

How much do remote cloud support jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote cloud support in Bothell, WA is $70.30, according to ZipRecruiter salary data. Most workers in this role earn between $59.90 and $80.10 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote cloud support, and how can they be managed?

Remote Cloud Support professionals often encounter challenges such as troubleshooting complex cloud infrastructure issues without direct, on-site access and collaborating across time zones with global teams. To manage these, strong communication skills and proficiency with remote diagnostic tools are essential. Staying updated with evolving cloud technologies and practicing proactive problem-solving can also help in addressing technical issues efficiently. Building good relationships with both clients and internal teams ensures smoother collaboration and more effective support.

What are the key skills and qualifications needed to thrive as a remote cloud support?

To thrive as a Remote Cloud Support specialist, you need a solid understanding of cloud computing platforms (such as AWS, Azure, or Google Cloud), networking, troubleshooting, and often a degree in computer science or a related field. Familiarity with cloud management tools, ticketing systems, and relevant certifications like AWS Certified Solutions Architect or CompTIA Cloud+ is typically required. Excellent problem-solving, communication, and customer service skills help you address client issues efficiently and maintain strong relationships. These skills ensure effective resolution of technical challenges, high customer satisfaction, and reliable cloud service delivery in a remote work environment.

What is a remote cloud support?

A Remote Cloud Support job involves assisting customers or clients with issues related to cloud-based services and infrastructure, all while working from a remote location. Professionals in this role troubleshoot technical problems, provide guidance on cloud tools, and help manage cloud resources such as servers, storage, and applications. They often interact with customers via email, chat, or phone, and may also work with various cloud platforms like AWS, Azure, or Google Cloud. Strong communication and problem-solving skills are essential, along with a solid understanding of cloud technologies.

What is the difference between Remote Cloud Support vs Remote Cloud Engineer?

AspectRemote Cloud SupportRemote Cloud Engineer
CertificationsCloud certifications (e.g., AWS, Azure) often preferredSimilar certifications, with additional focus on architecture and development
Work EnvironmentCustomer support, troubleshooting, and issue resolutionDesigning, deploying, and maintaining cloud infrastructure
Employer & Industry UsageIT service providers, cloud service companiesTech companies, cloud service providers, enterprise IT teams
Search & Comparison IntentUnderstanding support roles in cloud servicesExploring cloud infrastructure development and deployment

Remote Cloud Support focuses on assisting clients with troubleshooting and resolving cloud-related issues, often in a customer support capacity. Remote Cloud Engineers design, implement, and maintain cloud infrastructure, requiring more technical expertise. While both roles involve cloud platforms and certifications, their core responsibilities and work environments differ significantly.

What are popular job titles related to Remote Cloud Support jobs in Bothell, WA? For Remote Cloud Support jobs in Bothell, WA, the most frequently searched job titles are:
What job categories do people searching Remote Cloud Support jobs in Bothell, WA look for? The top searched job categories for Remote Cloud Support jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Remote Cloud Support jobs? Cities near Bothell, WA with the most Remote Cloud Support job openings:
Remote Cloud Support jobs near you
Infographic showing various Remote Cloud Support job openings in Bothell, WA as of August 2026, with employment types broken down into 60% Full Time, 20% Part Time, and 20% Contract. Highlights an 100% Remote job distribution, with an average salary of $146,222 per year, or $70.3 per hour.

Global Account Manager [REMOTE]

Upbound - Job Posting

Seattle, WA • Remote

Full-time

Re-posted 19 days ago

Job description

Upbound is redefining how modern infrastructure is built for the Agentic AI Era. We're the creators and primary maintainers of Crossplane, and we're building the Intelligent Control Plane—a new platform layer that makes infrastructure programmable, autonomous, and composable.

Our mission is to power the AI-native enterprise with a foundational platform layer that helps teams provision, operate, and adapt infrastructure at scale—so platforms are ready for both humans and AI agents. We partner with leading cloud providers, ISVs, and open-source communities to help organizations move faster with greater confidence.

Today, Upbound supports Fortune 500 companies and platform engineers across 100+ countries. Crossplane has surpassed 100M+ downloads and is used by 1,000+ teams worldwide. We're a Series B company backed by GV (formerly Google Ventures), Altimeter Capital, and Intel Capital, and we've raised $69M to date. Learn more at upbound.io.

Global Account Manager (GAM) is responsible for the health, growth, and long-term success of Upbound's global enterprise customer relationships. While our Account Executives open doors, the GAM owns what happens after — driving adoption and customer success, uncovering expansion opportunities, and becoming a trusted partner to platform and infrastructure leaders at our largest, global accounts.

This is not a reactive support role. The GAM proactively builds executive relationships, develops account growth plans in collaboration with the Customer Experience team, and leads commercial conversations around renewals and upsells. You'll work cross-functionally with solutions engineering, product, marketing, and customer success to ensure customers are continuously

In this role, you will:

  • Own a portfolio of global enterprise accounts with full accountability for net revenue retention (NRR) and expansion targets.
  • Serve as the primary executive relationship owner post-sale, building deep, multi-threaded relationships across IT, platform engineering, and the C-suite.
  • Develop and execute account plans that map customer business objectives to Upbound's platform capabilities, identifying expansion opportunities across teams, business units, workloads, and geographies.
  • Lead commercial negotiations for renewals and upsells, partnering with Legal, Finance, and Customer Success as needed.
  • Drive platform adoption and usage by partnering with Solutions Engineering, Solutions Architecture, and Customer Success to ensure customers are realizing measurable value.
  • Act as the customer's advocate internally, surfacing product feedback, escalating issues, and influencing roadmap prioritization on behalf of your accounts.
  • Identify and manage risk proactively, maintaining accurate forecasting and health scoring for your portfolio.
  • Represent Upbound at customer Quarterly Business Reviews (QBRs), Executive Business Reviews (EBRs), industry conferences, and on-site visits as needed.
  • Collaborate with the Account Executive team to ensure seamless handoffs and a coordinated go-to-market approach within named accounts.

You are a good fit if you have:

  • A minimum of 8 years of relevant work experience with a proven track record of owning and growing global enterprise accounts, consistently achieving or exceeding growth, NRR, and expansion targets.
  • Experience managing complex, multi-stakeholder relationships at Fortune 500 or G2K companies, including VP and C-level engagement.
  • A background in cloud, infrastructure, platform, or developer tooling: you understand the technical landscape and can speak credibly with engineers and architects.
  • Demonstrated ability to build account plans that tie customer outcomes to product value and commercial growth.
  • Strong commercial acumen: you're comfortable leading renewal and expansion negotiations and navigating complex enterprise procurement cycles.
  • Experience with value-based selling frameworks and MEDDPICC qualification, applied to post-sale account management and expansion.
  • Excellent communication skills: written, verbal, and in executive presentation settings.
  • Strong program management and organization skills, driving recurring cadences and touch-points with the customer.
  • A customer-first mindset balanced with healthy business instincts; you know when to advocate for the customer and when to hold firm commercially.
  • Comfort operating in a fast-moving, early-stage environment where the playbook is still being written.

It is a plus if:

  • Familiarity with Kubernetes, Crossplane, Terraform, or cloud-native infrastructure concepts.
  • Experience with usage-based or consumption pricing models.
  • Prior experience at a Series A/B infrastructure or developer tools company.
  • Established relationships within the platform engineering or cloud architecture community.

#LI-REMOTE

Why Upbound?

At Upbound, you'll help shape the systems and strategies that drive predictable, scalable growth in a product-led company embracing usage-based models. If you're excited to build from the ground up, work with cutting-edge cloud technologies, and directly impact how revenue is generated and scaled—this is your seat at the table.

About Upbound

Upbound is pioneering infrastructure platforms for the Agentic AI Era, serving Fortune 500 companies and platform engineers across more than 100 countries. The company empowers infrastructure and platform teams with Intelligent Control Planes - based on Kubernetes and Crossplane - that provision, operate, and adapt so platforms are ready for both humans and AI agents. Upbound is the creator and primary maintainer of Crossplane, the popular open-source framework for building cloud-native control planes, with over 100 million downloads and adoption by more than 1,000 teams worldwide. A Series B startup backed by GV (formerly Google Ventures), Altimeter Capital, and Intel Capital, Upbound has raised $69M to date. For more information, visit www.upbound.io.