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Remote Cloud Support Jobs in Bothell, WA (NOW HIRING)

Wsgr

Principal Cloud Infrastructure Engineer

Seattle, WA · On-site +1

$147K - $198K/yr

This role can be hybrid or virtual/remote. Essential Duties and Responsibilities: * Act as the ... support, and vendor roadmaps. * Perform root cause analysis to quickly recover from service ...

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$26

$70

$97

How much do remote cloud support jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote cloud support in Bothell, WA is $70.30, according to ZipRecruiter salary data. Most workers in this role earn between $59.90 and $80.10 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote cloud support, and how can they be managed?

Remote Cloud Support professionals often encounter challenges such as troubleshooting complex cloud infrastructure issues without direct, on-site access and collaborating across time zones with global teams. To manage these, strong communication skills and proficiency with remote diagnostic tools are essential. Staying updated with evolving cloud technologies and practicing proactive problem-solving can also help in addressing technical issues efficiently. Building good relationships with both clients and internal teams ensures smoother collaboration and more effective support.

What are the key skills and qualifications needed to thrive as a remote cloud support?

To thrive as a Remote Cloud Support specialist, you need a solid understanding of cloud computing platforms (such as AWS, Azure, or Google Cloud), networking, troubleshooting, and often a degree in computer science or a related field. Familiarity with cloud management tools, ticketing systems, and relevant certifications like AWS Certified Solutions Architect or CompTIA Cloud+ is typically required. Excellent problem-solving, communication, and customer service skills help you address client issues efficiently and maintain strong relationships. These skills ensure effective resolution of technical challenges, high customer satisfaction, and reliable cloud service delivery in a remote work environment.

What is a remote cloud support?

A Remote Cloud Support job involves assisting customers or clients with issues related to cloud-based services and infrastructure, all while working from a remote location. Professionals in this role troubleshoot technical problems, provide guidance on cloud tools, and help manage cloud resources such as servers, storage, and applications. They often interact with customers via email, chat, or phone, and may also work with various cloud platforms like AWS, Azure, or Google Cloud. Strong communication and problem-solving skills are essential, along with a solid understanding of cloud technologies.

What is the difference between Remote Cloud Support vs Remote Cloud Engineer?

AspectRemote Cloud SupportRemote Cloud Engineer
CertificationsCloud certifications (e.g., AWS, Azure) often preferredSimilar certifications, with additional focus on architecture and development
Work EnvironmentCustomer support, troubleshooting, and issue resolutionDesigning, deploying, and maintaining cloud infrastructure
Employer & Industry UsageIT service providers, cloud service companiesTech companies, cloud service providers, enterprise IT teams
Search & Comparison IntentUnderstanding support roles in cloud servicesExploring cloud infrastructure development and deployment

Remote Cloud Support focuses on assisting clients with troubleshooting and resolving cloud-related issues, often in a customer support capacity. Remote Cloud Engineers design, implement, and maintain cloud infrastructure, requiring more technical expertise. While both roles involve cloud platforms and certifications, their core responsibilities and work environments differ significantly.

What are popular job titles related to Remote Cloud Support jobs in Bothell, WA? For Remote Cloud Support jobs in Bothell, WA, the most frequently searched job titles are:
What job categories do people searching Remote Cloud Support jobs in Bothell, WA look for? The top searched job categories for Remote Cloud Support jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Remote Cloud Support jobs? Cities near Bothell, WA with the most Remote Cloud Support job openings:
Remote Cloud Support jobs near you
Infographic showing various Remote Cloud Support job openings in Bothell, WA as of August 2026, with employment types broken down into 60% Full Time, 20% Part Time, and 20% Contract. Highlights an 100% Remote job distribution, with an average salary of $146,222 per year, or $70.3 per hour.

Principal Cloud Infrastructure Engineer

Wsgr

Seattle, WA • On-site, Remote

$147K - $198K/yr

Full-time

Re-posted 29 days ago

Job description

Wilson Sonsini is the premier legal advisor to technology, life sciences, and other growth enterprises worldwide. We represent companies at every stage of development, from entrepreneurial start-ups to multibillion-dollar global corporations, as well as the venture firms, private equity firms, and investment banks that finance and advise them. The firm has approximately 1,100 attorneys in 17 offices: 13 in the U.S., two in China, and two in Europe. Our broad spectrum of practices and entrepreneurial spirit allow exceptional opportunities for professional achievement and career growth.

The Principal Cloud Infrastructure Engineer, under the direction of the Senior manager of Infrastructure will collaborate with our internal IT teams to design, analyze, and maintain several key aspects within our firmwide cloud footprint. The Principal Cloud Infrastructure Engineer should be a well-rounded professional who can work well across teams and have excellent time management skills to balance various workloads and responsibilities. This person will lead efforts to design, architect, advise and implement various workflows and services related to cloud platforms. This person will work to ensure our systems and architecture complies with our security standards, policies, and risk guidance.

This role can be hybrid or virtual/remote.

Essential Duties and Responsibilities:

  • Act as the technical subject matter expert and sounding board for questions and decisions related to Microsoft Azure and other Cloud solutions.
  • Bridge the gap between the IT Infrastructure team and IT Applications team as it relates to integrating application development and IT Infrastructure leveraging primarily Microsoft technologies such as Azure DevOps, Power Platform, Graph API, Foundry, as well as new technologies as they are released.
  • Ensure that solutions that are built follow vendor best practices for performance, cost, data protection, and security.
  • Assist in the development of technology roadmaps, covering lifecycle planning, capacity planning, obsolescence, availability of support, and vendor roadmaps.
  • Perform root cause analysis to quickly recover from service interruptions, and to prevent recurring problems in the environment.
  • Create and maintain clear documentation on services and applications.

Education and/or Work Experience Requirements:

  • 7+ years of experience as a senior cloud systems administrator or comparable experience.
  • 5+ years of experience managing and designing Azure environments. Advanced knowledge Azure best practices as it relates to deployment, scaling, data protection, and security.
  • 5+ years of experience managing Kubernetes clusters. Advanced knowledge of container technologies such as Kubernetes and how it integrates with other components within an Azure tenant.
  • 5+ years of experience with application development pipelines and integration with IT Infrastructure.
  • 4+ years of Infrastructure as Code experience with Terraform or Bicep.
  • Advanced knowledge of Microsoft Azure and it's integration with other Microsoft cloud based solutions.
  • Functional understanding of application development solutions such as Logic and Functional apps as it relates to integration with various components of IT Infrastructure.
  • Functional understanding of Azure DevOps & CI/CD.
  • Experience with Power Platform, Azure DevOps, Foundry, Copilot, Graph API, Logic Apps, Function Apps.
  • Experience planning and designing cycle projects (feasibility, planning, outline design, stakeholder management).
  • Experience as a 'bridge-builder' who establishes relationships between different functional teams.
  • Comfortable presenting to large groups and is an expert at explaining technical concepts to non-technical audience.
  • Self-starter, take charge, highly motivated, positive demeanor and able to juggle multiple assignments simultaneously.
  • Experience with the legal vertical preferred.
  • BA preferred.
The primary location for this job posting is in Palo Alto, but other locations may be listed. The actual base pay offered will depend upon a variety of factors, including but not limited to the selected candidate's qualifications, years of relevant experience, level of education, professional certifications and licenses, and work location. The anticipated pay range for this position is as follows:Palo Alto, New York, San Francisco: $163,200 - $220,800 per year. Austin, Boston, Century City, Los Angeles, Salt Lake City, San Diego, Seattle: $147,050 - $198,950 per year.

The compensation for this position may include a discretionary year-end merit bonus based on performance. We offer a highly competitive salary and benefits package.

Benefits information can be found here. Equal Opportunity Employer (EOE).

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