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Remote Client Solution Analyst Jobs in Texas (NOW HIRING)

Work with the client to define their business requirement and advise them on the future trends ... Hybrid and Remote working. * 30 Days Holidays (Including 10 Bank Holidays) * We offer wonderful ...

$43.25 - $59.50/hr

Job Title Business Solutions Analyst III (Guidewire) - Remote Requisition Number R7695 Business Solutions Analyst III (Guidewire) - Remote (Open) Location Arizona - Home Teleworkers Additional ...

GCP Manager

Dallas, TX · On-site +1

... remote client service delivery. Recruiting for this role ends on 06/30/2026. Work you'll do As a ... Drive solution reviews and secure design approvals for GCP-based data lake solutions with multiple ...

... remote client service delivery. Recruiting for this role ends on 06/30/2026. Work you'll do As a ... Drive solution reviews and secure design approvals for GCP-based data lake solutions with multiple ...

... remote client service delivery. Recruiting for this role ends on 06/30/2026. Work you'll do As a ... Drive solution reviews and secure design approvals for GCP-based data lake solutions with multiple ...

... remote client service delivery. Recruiting for this role ends on 06/30/2026. Work you'll do As a ... Drive solution reviews and secure design approvals for GCP-based data lake solutions with multiple ...

... remote client service delivery. Recruiting for this role ends on 06/30/2026. Work you'll do As a ... Drive solution reviews and secure design approvals for GCP-based data lake solutions with multiple ...

GCP Manager

Austin, TX · On-site +1

... remote client service delivery. Recruiting for this role ends on 06/30/2026. Work you'll do As a ... Drive solution reviews and secure design approvals for GCP-based data lake solutions with multiple ...

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Remote Client Solution Analyst information

How does a Remote Client Solution Analyst typically collaborate with clients and internal teams to resolve issues?

As a Remote Client Solution Analyst, you’ll regularly interact with clients via email, video calls, and shared project management platforms to understand their needs and address concerns. You’ll also work closely with internal teams such as technical support, product development, and account management to troubleshoot problems and develop tailored solutions. Effective communication and proactive follow-ups are essential for ensuring timely resolutions and maintaining strong client relationships, even when working remotely.

What are the key skills and qualifications needed to thrive as a Remote Client Solution Analyst, and why are they important?

To thrive as a Remote Client Solution Analyst, you need strong analytical abilities, problem-solving skills, and a background in business, IT, or a related field. Familiarity with CRM platforms, data analysis tools, and ticketing systems is typically required, along with knowledge of relevant certifications like ITIL or Salesforce. Excellent communication, active listening, and time management are crucial soft skills for understanding client needs and delivering solutions remotely. These skills ensure you can effectively analyze client issues, recommend actionable solutions, and maintain high client satisfaction in a virtual setting.

What does a Remote Client Solution Analyst do?

A Remote Client Solution Analyst works with clients to identify their needs, troubleshoot issues, and recommend solutions, all while operating remotely. They act as a liaison between the client and the company, analyzing data, resolving problems, and ensuring client satisfaction. Their role often involves using technology to communicate, preparing reports, and collaborating with internal teams to implement solutions tailored to client requirements.

What is the difference between Remote Client Solution Analyst vs Remote Customer Support Specialist?

AspectRemote Client Solution AnalystRemote Customer Support Specialist
Required CredentialsBachelor's degree, certifications in solutions or ITHigh school diploma or equivalent, customer service training
Work EnvironmentCollaborates with clients and internal teams to develop solutionsAssists customers with product or service issues
Employer & Industry UsageTech, consulting, and service industriesRetail, telecom, and service sectors
Search & Comparison IntentUnderstanding solution roles and client interactionCustomer support and troubleshooting roles

The Remote Client Solution Analyst focuses on analyzing client needs and providing tailored solutions, often working closely with clients and internal teams. In contrast, the Remote Customer Support Specialist primarily handles customer inquiries and resolves product or service issues. Both roles require strong communication skills, but the Solution Analyst typically has more technical knowledge and a consultative approach, making them distinct in responsibilities and skill sets.

Teamwill US_Solution Analyst

TEAMWILL

Dallas, TX • On-site, Remote

Full-time

Medical, Retirement

Posted 3 days ago


Job description

About Teamwill:
Teamwill is IT consulting and system integrator company, providing the best-of-breed knowledge, innovation, and expertise in the field of Credit & Asset Finance to help global businesses to transform successfully. Teamwill's headquarter is in Paris and the company has international presence in in 10 countries: Paris, Tunis, Germany, Ghent, London, Madrid, Casablanca, Lisbon, Dallas and Singapore.
Our 800+ leading consultants and experts accompany the customers in reengineering of their Front, Middle and Back Office processes and support them in integrating the major vendor software solutions in loan origination, underwriting, customer management, recovery, risk management, regulatory compliances and accounting domains.
Established in 2022, Teamwill US provides company's outstanding services within leasing and asset finance industry in the United States and potentially in Canada too.
As part of our growth strategy, Teamwill US serves its clients in three main verticals of Consulting, Integration and Managed Services.
Job Description:
Our clients are asset finance companies or major banks and financial institutions across North America and Canada. We support them before, during and after software implementation projects mainly for vendor solutions such as: Alfa Systems, Sofico (MILES). Our scope covers all functional roles such as Business consulting, product analyst, gap analysis, process definition/design, configuration, test support, change management, document management, reporting and release management.
As a business consultant your responsibilities will include:
  • Work with the client to define their business requirement and advise them on the future trends
  • Analysing client business requirements and relate them to software solution's capabilities.
  • Identifying and validating any gaps together with solution proposal (e.g. workarounds or changes in processes) and ensure any solutions proposed are realistic and within the agreed scope of the project.
  • Defining and validating customization needs for software products as per agreed business definitions.
  • Building specification documents, if and when needed, for local development and ensure technical consultants have a clear understanding of these specifications.
  • Preparing and executing modelling, configuration and delivering solutions
  • Preparing and performing the functional tests to support User Acceptance Test.
  • Ensuring test sign off and business acceptance.
  • Demonstrating strong stakeholder management skills with all contacts.
  • Conducting the user trainings which includes design, customization, and update of training materials.
  • Supporting our customers, ensuring your experience and expertise is available at key stages of delivery to meet our clients' needs and build trusted partnerships
  • Embody Teamwill US's values, mission, and culture to drive successful delivery of customer solutions in a sustainable way

Qualifications /Experience Required:
  • Bachelor's Degree in Finance, Computer Science, Engineering, Business; or equivalent work experience is required.
  • Significant experience in leasing or asset finance software implementation projects (for example but not limited to Alfa Systems, Solifi, FIS Ambit, Cassiopae, APAK, Ekip, Miles (Sofico) AND/OR Significant experience in consulting company around auto, equipment finance.
  • Strong analysis and adaptation skills - technical acquaintance is a plus.
  • Knowledge in process design tools (Visio) and/or BPMN.
  • Experience of quality management tools (QC, Jira, Confluence).
  • Experience of working in an agile and fast-moving environment, cross-disciplinary and multi-cultural teams.
  • Languages: Fluent in English.

What Teamwill US offer to you:
From recruitment, through onboarding and the whole life cycle of any Teamwill US role, we strive for professionalism with a friendly approach. We believe that the most valuable resources Teamwill US have is its colleagues. We believe in showing employees how valuable they are to us. That is why we constantly work on a culture of appreciation within our own branch of Teamwill.
We offer:
  • Hybrid and Remote working.
  • 30 Days Holidays (Including 10 Bank Holidays)
  • We offer wonderful team communication and support through various activities and communication platforms.
  • We have team social events and strive to be inclusive of our whole team's requirements.
  • Health care insurance
  • 401K contribution

And we are about to implement more!