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Remote Client Solution Analyst Jobs in Minnesota

Job Title Insurance Product Analyst IV, Product Intelligence - Remote Requisition Number R7956 ... We build innovative, human-centered solutions that help AAA members prevent, prepare for, and ...

Business Systems Analyst Lead

Minnetonka, MN · On-site +1

$70K - $140K/yr

... context of the business client's unit to identify and communicate how IT solutions can ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Sr. Client Executive

Eagan, MN · On-site +1

$78K - $106K/yr

Location: remote based position, needs to be based in the US, prefer candidates in the eastern or ... Understand customer goals, identify needs, shape solution plans, and recommend the best path ...

We build innovative, human-centered solutions that help AAA members prevent, prepare for, and ... Role is to be business consultant to client. * Translate ambiguous business questions into ...

Showing results 41-60

Remote Client Solution Analyst information

What does a remote client solution analyst do?

A Remote Client Solution Analyst works with clients to identify their needs, troubleshoot issues, and recommend solutions, all while operating remotely. They act as a liaison between the client and the company, analyzing data, resolving problems, and ensuring client satisfaction. Their role often involves using technology to communicate, preparing reports, and collaborating with internal teams to implement solutions tailored to client requirements.

How does a remote client solution analyst typically collaborate with clients and internal teams to resolve issues?

As a Remote Client Solution Analyst, you’ll regularly interact with clients via email, video calls, and shared project management platforms to understand their needs and address concerns. You’ll also work closely with internal teams such as technical support, product development, and account management to troubleshoot problems and develop tailored solutions. Effective communication and proactive follow-ups are essential for ensuring timely resolutions and maintaining strong client relationships, even when working remotely.

What are the key skills and qualifications needed to thrive as a remote client solution analyst, and why are they important?

To thrive as a Remote Client Solution Analyst, you need strong analytical abilities, problem-solving skills, and a background in business, IT, or a related field. Familiarity with CRM platforms, data analysis tools, and ticketing systems is typically required, along with knowledge of relevant certifications like ITIL or Salesforce. Excellent communication, active listening, and time management are crucial soft skills for understanding client needs and delivering solutions remotely. These skills ensure you can effectively analyze client issues, recommend actionable solutions, and maintain high client satisfaction in a virtual setting.

What is the difference between Remote Client Solution Analyst vs Remote Customer Support Specialist?

AspectRemote Client Solution AnalystRemote Customer Support Specialist
Required CredentialsBachelor's degree, certifications in solutions or ITHigh school diploma or equivalent, customer service training
Work EnvironmentCollaborates with clients and internal teams to develop solutionsAssists customers with product or service issues
Employer & Industry UsageTech, consulting, and service industriesRetail, telecom, and service sectors
Search & Comparison IntentUnderstanding solution roles and client interactionCustomer support and troubleshooting roles

The Remote Client Solution Analyst focuses on analyzing client needs and providing tailored solutions, often working closely with clients and internal teams. In contrast, the Remote Customer Support Specialist primarily handles customer inquiries and resolves product or service issues. Both roles require strong communication skills, but the Solution Analyst typically has more technical knowledge and a consultative approach, making them distinct in responsibilities and skill sets.

What cities in Minnesota are hiring for Remote Client Solution Analyst jobs?

Cities in Minnesota with the most Remote Client Solution Analyst job openings:

Advisory Services Analyst - Remote

Eden Prairie, MN • On-site, Remote

UnitedHealth Group
Insurance Services • 10K+ employees

Full-time

Retirement

Re-posted 10 hours ago


UnitedHealth Group rating

7.6

Company rating: 7.6 out of 10

Based on 146 frontline employees who took The Breakroom Quiz


Job description

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together.
The Advisory Services Analyst is part of the Optum Advisory - Enterprise Delivery Services (EDS) consulting practice. Enterprise Delivery Services (EDS) is a rapidly growing business that serves clients across the health care ecosystem. We provide on-demand access to consulting talent with unparalleled experience and combine it with premium customer care and flexible contracting, allowing clients to focus on their core capabilities and create an agile workforce that scales with the demands of their business. EDS consultants combine deep healthcare expertise with AI-enabled delivery approaches, leveraging data-driven tools to accelerate insights, improve decision-making, and drive measurable outcomes across complex enterprise initiatives. Engagements are delivered through a range of structured consulting delivery models that are tailored to client needs, scope, and organizational maturity.
Our consultants are engaged to support both internal teams within UnitedHealth Group and external commercial clients in one or more of the following areas:
  • Healthcare Consulting
  • Project and Program Management
  • Business Analysis
  • Product Management
  • Process Transformation
  • Change Management
  • Quality Assurance
  • Data Analysis and Reporting
  • AI-driven innovation and solution enablement
  • Training, Learning and Development

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Limited travel may be required for this role (less than 25% on average over a year's time but may involve Monday through Thursday travel for multiple concurrent weeks to satisfy specific client project requirements). Consultants who are not local to an Optum office facility work from a home office when not at the client site.
Primary Responsibilities:
  • Collaborate with business and technology teams to identify issues, establish objectives, develop recommendations, and implement solutions for our clients
  • Support requirements gathering by participating in stakeholder discussions, documenting business needs, and helping translate them into clear functional requirements
  • Assist with process mapping, current-state analysis, and documentation of workflows to identify gaps, dependencies, and improvement opportunities
  • Prepare clear, organized deliverables such as meeting notes, requirements summaries, status updates, and issue logs to support project teams and client stakeholders
  • Leverage AI-enabled tools to support and accelerate consulting delivery activities while improving efficiency and outcomes
  • Drive outcomes without direct authority, engaging team members in a cross-functional environment
  • Conduct research studies that may include collecting, analyzing, trending, and presenting data and recommendations to management
  • Work closely with Developers, Quality Assurance Analysts, Architects, Business Partners, and other Technology teams to ensure requirements and design are completely understood
  • Assist in quality assurance and user acceptance testing by writing test scripts, executing test cases, and documenting defects
  • Effectively build and maintain relationships with internal and external clients
  • Provide clear communications (oral and written) and share knowledge at all levels of the organization

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
  • 2+ years of experience in business analysis, consulting, technology delivery, healthcare, or a related business environment
  • 2+ years of building/creating project deliverables with the ability to manage complex work-streams in a client facing role
  • Experience working with cross-functional teams, including business stakeholders, technology teams, quality assurance, or project delivery teams
  • Experience using AI-enabled tools (e.g., generative AI, automation tools, or advanced analytics platforms) to enhance productivity and deliverables
  • Based in greater Minneapolis, MN OR ability to relocate at own expense to Minnesota OR ability to travel up to 25%

Preferred Qualifications:
  • Agile / Scrum certified
  • Experience with a nationally recognized consulting firm or a healthcare payer or provider system
  • Experience in all phases of the Software Development Life Cycle (SDLC)
  • Experience in digital health or consumer digital products or services
  • Ability to work in a highly technical, fast-paced environment
  • Proven solid interpersonal skills

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 to $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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