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Remote Client Solution Analyst Jobs in Minnesota

Support in the presentation of client facing solutions, including competitive/landscape research ... remote on others. Our open floor plan reflects our open communication and flat structure-where ...

Software Developer

Minneapolis, MN · Remote

$53 - $63/hr

Remote (Client based in Minneapolis, MN) Employment Type: Full-Time Are you a developer who enjoys ... Expand your technical expertise while working on impactful solutions that drive business outcomes ...

CIS Solution Architect

Minneapolis, MN · On-site +1

$102 - $112/hr

Onsite Tuesday through Thursday, remote Monday and Friday Are you a senior solution architect who ... Trissential is hiring a CIS Solution Architect to join our client's team and play a key role in a ...

CIS Solution Architect

Minneapolis, MN · On-site +1

$102 - $112/hr

Onsite Tuesday through Thursday, remote Monday and Friday Are you a senior solution architect who ... Trissential is hiring a CIS Solution Architect to join our client's team and play a key role in a ...

Showing results 21-40

Remote Client Solution Analyst information

What does a remote client solution analyst do?

A Remote Client Solution Analyst works with clients to identify their needs, troubleshoot issues, and recommend solutions, all while operating remotely. They act as a liaison between the client and the company, analyzing data, resolving problems, and ensuring client satisfaction. Their role often involves using technology to communicate, preparing reports, and collaborating with internal teams to implement solutions tailored to client requirements.

How does a remote client solution analyst typically collaborate with clients and internal teams to resolve issues?

As a Remote Client Solution Analyst, you’ll regularly interact with clients via email, video calls, and shared project management platforms to understand their needs and address concerns. You’ll also work closely with internal teams such as technical support, product development, and account management to troubleshoot problems and develop tailored solutions. Effective communication and proactive follow-ups are essential for ensuring timely resolutions and maintaining strong client relationships, even when working remotely.

What are the key skills and qualifications needed to thrive as a remote client solution analyst, and why are they important?

To thrive as a Remote Client Solution Analyst, you need strong analytical abilities, problem-solving skills, and a background in business, IT, or a related field. Familiarity with CRM platforms, data analysis tools, and ticketing systems is typically required, along with knowledge of relevant certifications like ITIL or Salesforce. Excellent communication, active listening, and time management are crucial soft skills for understanding client needs and delivering solutions remotely. These skills ensure you can effectively analyze client issues, recommend actionable solutions, and maintain high client satisfaction in a virtual setting.

What is the difference between Remote Client Solution Analyst vs Remote Customer Support Specialist?

AspectRemote Client Solution AnalystRemote Customer Support Specialist
Required CredentialsBachelor's degree, certifications in solutions or ITHigh school diploma or equivalent, customer service training
Work EnvironmentCollaborates with clients and internal teams to develop solutionsAssists customers with product or service issues
Employer & Industry UsageTech, consulting, and service industriesRetail, telecom, and service sectors
Search & Comparison IntentUnderstanding solution roles and client interactionCustomer support and troubleshooting roles

The Remote Client Solution Analyst focuses on analyzing client needs and providing tailored solutions, often working closely with clients and internal teams. In contrast, the Remote Customer Support Specialist primarily handles customer inquiries and resolves product or service issues. Both roles require strong communication skills, but the Solution Analyst typically has more technical knowledge and a consultative approach, making them distinct in responsibilities and skill sets.

What cities in Minnesota are hiring for Remote Client Solution Analyst jobs?

Cities in Minnesota with the most Remote Client Solution Analyst job openings:

Sr. Analyst, Client Services

Minneapolis, MN • On-site, Remote

Ovative group
Marketing • 201 - 500 employees

$75K - $93K/yr

Full-time

Medical, Retirement, PTO

Re-posted 23 days ago


Job description

About Ovative Group:

Ovative Group is an independent, full-funnel media, measurement, and creative firm transforming how brands grow. We partner with leading names like American Eagle, Best Buy, Domino's, The Home Depot, Polaris, and UnitedHealth Group to build smarter media and measurement programs that drive real, profitable growth.


We don't just track performance-we redefine it. Powered by our proprietary intelligence platform, EMRge, and our holistic metric Enterprise Marketing Return (EMR), we help brands connect revenue, customer, and brand outcomes into one clear picture of success. Our approach to full-funnel strategy, buying, and measurement delivers results that matter-and it's getting noticed. Our work has been recognized by Digiday, Google, USA Today, Inc. 5000, and Search Engine Land.


About the Role:

Digital Marketing is a critical part of every consumer journey, but many companies only measure its impact on their digital outcomes.Our approach to digitalmedia optimization at Ovative Group can't be found anywhereelse. We measure and optimize marketing campaigns at the enterprise level, both online and offline. Our clients are household names that span multiple industries, including retail, healthcare, education, CPG, and hospitality.

TheOvative Group Sr. Analyst, Client Services positionoffers the right candidate an opportunity to take on a truly cross-functional role at a fast-growing company, partnering with media, measurement and strategy teams to bring client strategies to life. This position will focus on client business performance, building client trust and relationship and cross-team (internal and external) coordination.The right candidate will be highly analytical and detail-oriented, with great critical thinking and communication skills and motivated by driving strong results for our clients.

Responsibilities of a Sr. Analyst, Client Services:

  • Cross-team coordination

    • Partner with Account and Media teams to help drive forward digital media execution across all internal and external stakeholders

    • Exhibit strong project management skills to move key initiatives forward to meet client deliverable dates

    • Support storytelling, quality, consistency, and clarity of written deliverables, especially in presentations and slide decks and email communications

  • Performance and results

    • Monitor ongoing client business and digital media performance to best assist with budgets,forecasts and digital media mix decisions

    • Perform daily data analysis, create weekly/monthly reporting & insights of digital media performance, and translate analyses into clearly communicated insights via slides/documents/emails to the client

    • Partner with channel teams assisting in updated planning, strategy and execution based on digital media program performance

  • Client management

    • Build trust and credibility with the client's day to day working team, and consistently deliver the best interaction of the client's day

    • Seek to understand the client's business/industry and understand how their work connects to the broader project and client goals

    • Support in the presentation of client facing solutions, including competitive/landscape research and audits

  • Leadership development

    • Manage work independently with initial direction from manager

    • Regularly speak up, ask questions, and express your POV

    • Support internal Ovative initiatives and be additive to Ovative's hardworking, genuine, and fun culture

Requirements:

  • 2+ years of experience in e-commerce, digital marketing, customer data and insights, customer strategy, MarTech, or other marketing disciplines

  • Direct client engagement experience preferred

  • Excellent communication (e.g., oral, written, presentation development) and deliverable production skills

  • Sound conceptual and pragmatic problem-solving skills

  • Exceptional attention to detail

Pay Transparency:

At Ovative, we offer a transparent view into three core components of the total compensation package: Base Salary, Annual Bonus, and Benefits.

For our Sr. Analyst positions, including the position of Sr. Analyst, Client Services our compensation range is from $75,000 to $93,000 on an annualized basis, with the potential for an annual bonus of up to 15% of base salary.


Working at Ovative Group:

We provide strong, competitive, holistic benefits that understand the importance of your life inside and out of work.


At Ovative, culture isn't a buzzword-it's the reason we've been named a Top Workplace for ten years running. We lead with trust, transparency, and a commitment to doing the hard work others avoid.


We offer flexibility. You'll work from our Minneapolis, Chicago, or New York office on set days each week, and an option to work remote on others.


Our open floor plan reflects our open communication and flat structure-where interns collaborate with VPs, analysts partner with senior leaders, and our CEO engages with every team member. Together, we create an environment where smart, driven people can do their best work and support one another in the process.


We're equally committed to inclusion and belonging. Ovative fosters a workplace where everyone can participate and thrive-regardless of ethnicity, gender, sexual orientation, gender identity, or expression or other protected class status. Our benefits and policies reflect that commitment, from inclusive medical leave coverage for same-sex spouses to equitable care and support for all families.


Benefits:

We strive to hire and retain the best talent by offering fair, competitive compensation, a meaningful bonus program, and excellent health coverage. When the company performs well, we all benefit.


Some tangible benefits and amenities we enjoy:

  • Access to all office spaces in MSP, NYC, and CHI
  • Frequent, paid travel to our Minneapolis headquarters for company events, team events, and in-person collaboration with teams
  • Generous paid vacation policy
  • 401k match program
  • Top-notch health insurance options, inclusive of same sex partners
  • Family formation benefits including reimbursement options for fertility, pregnancy, and parenting needs
  • Monthly stipend for your mobile phone and data plan
  • Sabbatical program
  • Charitable giving via our time and a financial match program
  • Shenanigan's Day

Additional information can be found at Ovative's Career Page.


The details of the benefits are covered by applicable plan documents for group benefits and by company policies where a plan document does not apply.


Working at Ovative won't be easy-but if you like challenging, hard work, driving results, and being surrounded by the best talent, it has the potential to be the most rewarding job you'll ever have. If you think you can make us better, we want to hear from you!


EEO & Accessibility:

Ovative is an Equal Opportunity Employer committed to a respectful, inclusive workplace for all. Applicants receive consideration without regard to legally protected characteristics (e.g., color, religion, creed, national origin, sex, pregnancy, childbirth and related conditions, sexual orientation, gender identity/, gender expression, gender identity, age, physical or mental disability, marital/ status, familial status, military or veteran's status, genetic information, status with regard to public assistance, and any other status protected under applicable law).


We provide reasonable accommodations consistent with the Americans with Disabilities Act and applicable state law to qualified applicants and employees with disability, unless doing so would create an undue hardship.


If you need assistance or accommodation at any stage of the application or interview process due to a disability, please contact us at accomodations@ovative.com.


Application Details and Process:

Applicants must be legally authorized to work in the United States for any employer on a full-time basis, without current or future need for visa sponsorship. Ovative is unable to sponsor or take over sponsorship of an employment visa for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification documentation upon hire.


Open Until Filled or Otherwise Withdrawn:

We encourage interested candidates to apply early. The position will remain open for at least 10 business days from the first day of posting. After this time, if the position has not been filled, the posting will remain open until the position is filled, or until the posting is otherwise closed or withdrawn for business reasons.