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Remote Client Solution Analyst Jobs in Arizona (NOW HIRING)

... remote client service delivery. Recruiting for this role ends on 09/15/2026 Work you'll do As an ... Our delivery models are tailored to meet each client's unique requirements. Our Industry Solutions ...

... remote client service delivery. Recruiting for this role ends on 09/15/2026 Work you'll do As an ... Our delivery models are tailored to meet each client's unique requirements. Our Industry Solutions ...

Solution Designer III

Phoenix, AZ · On-site +1

$115K - $180K/yr

... analysis and translate research findings into actionable business recommendations for the client ... Advanced proficiency with solution design and proposal tools (e.g., design software, estimating ...

Showing results 21-40

Remote Client Solution Analyst information

What does a remote client solution analyst do?

A Remote Client Solution Analyst works with clients to identify their needs, troubleshoot issues, and recommend solutions, all while operating remotely. They act as a liaison between the client and the company, analyzing data, resolving problems, and ensuring client satisfaction. Their role often involves using technology to communicate, preparing reports, and collaborating with internal teams to implement solutions tailored to client requirements.

How does a remote client solution analyst typically collaborate with clients and internal teams to resolve issues?

As a Remote Client Solution Analyst, you’ll regularly interact with clients via email, video calls, and shared project management platforms to understand their needs and address concerns. You’ll also work closely with internal teams such as technical support, product development, and account management to troubleshoot problems and develop tailored solutions. Effective communication and proactive follow-ups are essential for ensuring timely resolutions and maintaining strong client relationships, even when working remotely.

What are the key skills and qualifications needed to thrive as a remote client solution analyst, and why are they important?

To thrive as a Remote Client Solution Analyst, you need strong analytical abilities, problem-solving skills, and a background in business, IT, or a related field. Familiarity with CRM platforms, data analysis tools, and ticketing systems is typically required, along with knowledge of relevant certifications like ITIL or Salesforce. Excellent communication, active listening, and time management are crucial soft skills for understanding client needs and delivering solutions remotely. These skills ensure you can effectively analyze client issues, recommend actionable solutions, and maintain high client satisfaction in a virtual setting.

What is the difference between Remote Client Solution Analyst vs Remote Customer Support Specialist?

AspectRemote Client Solution AnalystRemote Customer Support Specialist
Required CredentialsBachelor's degree, certifications in solutions or ITHigh school diploma or equivalent, customer service training
Work EnvironmentCollaborates with clients and internal teams to develop solutionsAssists customers with product or service issues
Employer & Industry UsageTech, consulting, and service industriesRetail, telecom, and service sectors
Search & Comparison IntentUnderstanding solution roles and client interactionCustomer support and troubleshooting roles

The Remote Client Solution Analyst focuses on analyzing client needs and providing tailored solutions, often working closely with clients and internal teams. In contrast, the Remote Customer Support Specialist primarily handles customer inquiries and resolves product or service issues. Both roles require strong communication skills, but the Solution Analyst typically has more technical knowledge and a consultative approach, making them distinct in responsibilities and skill sets.

What cities in Arizona are hiring for Remote Client Solution Analyst jobs?

Cities in Arizona with the most Remote Client Solution Analyst job openings:

Small Business Client Service Manager

Scottsdale, AZ • Remote

Gallagher
Insurance Services • 10K+ employees

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 5 days ago


Arthur J. Gallagher & Co. rating

7.7

Company rating: 7.7 out of 10

Based on 94 frontline employees who took The Breakroom Quiz


Job description

Introduction
At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.
 

Overview

Future opportunity for a remote Client Service Manager position. While this role is not currently open, we are always looking to connect with talented professionals like yourself for upcoming opportunities.

We are seeking a remote Client Service Manager to join our growing team in our small business division who can deliver exceptional customer service! Are you interested in helping a range of clients through issues that vary from relatively simple to moderately complex? We are looking for people who are passionate about building relationships with clients, will collaborate with the sales team to achieve goals, constantly seek improvement, and will demonstrate the value Gallagher can provide.


How you'll make an impact
  • Take a leadership role in the renewal process to ensure the best possible solutions are delivered to clients in a high quality and timely manner. 
  • Secure existing business and drive the sale of additional services and lines of coverage.  
  • Nurture relationships with your buyer in the client organization as well as with day-to-day client representatives. 
  • Guide your team members in addressing a client’s risk management needs through consultative conversations. 
  • Mentor Client Service team members through continuous learning, transparent feedback, and strong talent development. 
  • Conduct periodic audits to ensure compliance standards and service levels are met. 
  • Maintain accurate client and policy data and documents within the Gallagher system. 
  • Use Gallagher's technology to improve productivity and quality. 
  • Effectively manage multiple competing priorities.

#Remote #LI-LO1 


About You

Skills for Success: 

  • Develop professional relationships with internal and external partners 
  • Utilize your resilient and adaptable mentality in the face of shifting priorities 
  • Eagerness to collaborate with all Gallagher teams and employees! 

Requirements: 

  • Bachelor's degree with minimum 1+ years client service and/or claims management experience OR- High School degree/GED with a minimum of 3+ years client service and/or claims management experience 
  • Property and Casualty Insurance License 
  • Proficiency in Microsoft Office 

Compensation and benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • Medical/dental/vision plans, which start from day one!
  • Life and accident insurance
  • 401(K) and Roth options
  • Tax-advantaged accounts (HSA, FSA)
  • Educational expense reimbursement
  • Paid parental leave

Other benefits include:

  • Digital mental health services (Talkspace)
  • Flexible work hours (availability varies by office and job function)
  • Training programs
  • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
  • Charitable matching gift program
  • And more...

**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Qualifications:

Skills for Success: 

  • Develop professional relationships with internal and external partners 
  • Utilize your resilient and adaptable mentality in the face of shifting priorities 
  • Eagerness to collaborate with all Gallagher teams and employees! 

Requirements: 

  • Bachelor's degree with minimum 1+ years client service and/or claims management experience OR- High School degree/GED with a minimum of 3+ years client service and/or claims management experience 
  • Property and Casualty Insurance License 
  • Proficiency in Microsoft Office 
Education:UNAVAILABLEEmployment Type: FULL_TIME

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