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Remote Client Services Jobs in Boca Raton, FL (NOW HIRING)

The Client Services Manager will serve as the primary point of contact for assigned health plan ... Open to remote & onsite in Plantation, FL Primary Responsibilities: 1. Client Account Management:

The Client Services Manager will serve as the primary point of contact for assigned health plan ... Open to remote & onsite in Plantation, FL Primary Responsibilities: 1. Client Account Management:

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Remote Client Services information

See Boca Raton, FL salary details

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$21

$38

How much do remote client services jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for remote client services in Boca Raton, FL is $21.26, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $23.70 per hour, depending on experience, location, and employer.

What are some common challenges faced in a Remote Client Services role and how can they be managed?

Working in Remote Client Services often involves navigating communication barriers, such as time zone differences and the absence of face-to-face interactions. To manage these challenges, it’s important to use clear, consistent communication tools and set expectations with clients regarding response times. Building strong relationships remotely also requires proactive follow-ups and regular check-ins with both clients and team members. Staying organized and leveraging collaborative platforms can help ensure smooth workflows and client satisfaction.

What are remote client services?

Remote client services involve assisting customers or clients from a distance, typically through phone, email, chat, or video conferencing. Professionals in this role handle inquiries, resolve issues, and provide support without meeting clients face-to-face. This setup allows companies to offer customer service to clients regardless of location and often includes technical support, account management, or general customer care. Remote client services roles require strong communication skills, problem-solving abilities, and comfort with digital tools.

What are the key skills and qualifications needed to thrive as a Remote Client Services professional, and why are they important?

To thrive as a Remote Client Services professional, you need strong customer service skills, problem-solving abilities, and typically a background in business, communications, or a related field. Familiarity with CRM software, help desk platforms, and remote communication tools like Zoom or Slack is often required. Excellent written and verbal communication, active listening, and self-motivation help you stand out in this position. These skills ensure efficient client support, positive customer experiences, and effective collaboration in a remote work environment.
What are the most commonly searched types of Client Services jobs in Boca Raton, FL? The most popular types of Client Services jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Remote Client Services jobs? Cities near Boca Raton, FL with the most Remote Client Services job openings:
Infographic showing various Remote Client Services job openings in Boca Raton, FL as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 16% Part Time, and 6% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $44,220 per year, or $21.3 per hour.

Client Services Representative

EXZEO GROUP, INC

Fort Lauderdale, FL • On-site, Remote

$15.25 - $20.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago


Job description

JOB SUMMARY

Exzeo’s Client Services Representative will support policy servicing and claims-related activities across multiple insurance carriers. You will provide high-quality service to agents and policyholders on behalf of our clients. This role is responsible for handling inbound inquiries and processing policy transactions with accuracy, efficiency, and compliance.  

AVAILABLE SHIFTS

  • Tuesday-Saturday, 1-10pm
  • Sunday-Thursday, 1-10pm

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Deliver professional, courteous, and solution-oriented customer service 
  • Handle inbound calls and respond to inquiries related to policies, billing, and claims 
  • Process endorsements, policy changes, cancellations, reinstatements, and payments 
  • Prepare quotes and policy documentation 
  • Maintain accurate records across multiple systems 
  • Support First Notice of Loss (FNOL) intake 
  • Assist during catastrophe (CAT) events 
  • Ensure compliance with carrier guidelines and regulations 
  • Meet performance standards, including adherence to schedule, attendance requirements, and Quality Assurance (QA) score expectations 
  • Participate in ongoing training and development; continuing education requirements 

REQUIRED SKILLS & EXPERIENCE

  • Strong communication skills 
  • Excellent customer service ability 
  • Detail-oriented and accurate 
  • Strong problem-solving skills 
  • Ability to multitask in a fast-paced environment 
  • P&C insurance knowledge a plus 
  • Bilingual a plus 

EDUCATION & TRAINING

  • Associate or bachelor’s degree in Insurance, Risk Management, Business Administration, or closely related field preferred.

LICENSE OR CERTIFICATIONS

  • 20-44 or 2-20 Insurance License must be obtained within 90 days of employment (company paid).

To foster Exzeo’s commitment to creating a collaborative work environment, remote workers will be required to report to a central office location for one week every quarter for collaboration, team building, and educational exercises. 

Exzeo offers 100% employer-paid health, dental, vision, life, and disability insurance for employees, a flexible paid time off plan, a 401(k) match, and bonus potential.