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Remote Client Services Jobs in Baltimore, MD (NOW HIRING)

Deloitte

Epic Research & Genomics Analyst

Baltimore, MD · On-site +1

Project Talent Model (PTM) is a model that is tailored specifically for long-term, remote client service delivery. Recruiting for this role ends on 8/1/2026. Work you'll do/Responsibilities As an ...

Liveops

Remote Customer Service Agent

Bowie, MD · Remote

$15 - $20/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... services performed pursuant to contract. * Pay structures vary by client program; most programs ...

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How much do remote client services jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote client services in Baltimore, MD is $22.26, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $24.86 per hour, depending on experience, location, and employer.

What are some common challenges faced in a remote client services role and how can they be managed?

Working in Remote Client Services often involves navigating communication barriers, such as time zone differences and the absence of face-to-face interactions. To manage these challenges, it’s important to use clear, consistent communication tools and set expectations with clients regarding response times. Building strong relationships remotely also requires proactive follow-ups and regular check-ins with both clients and team members. Staying organized and leveraging collaborative platforms can help ensure smooth workflows and client satisfaction.

What is remote client services?

Remote client services involve assisting customers or clients from a distance, typically through phone, email, chat, or video conferencing. Professionals in this role handle inquiries, resolve issues, and provide support without meeting clients face-to-face. This setup allows companies to offer customer service to clients regardless of location and often includes technical support, account management, or general customer care. Remote client services roles require strong communication skills, problem-solving abilities, and comfort with digital tools.

What are the key skills and qualifications needed to thrive as a remote client services professional, and why are they important?

To thrive as a Remote Client Services professional, you need strong customer service skills, problem-solving abilities, and typically a background in business, communications, or a related field. Familiarity with CRM software, help desk platforms, and remote communication tools like Zoom or Slack is often required. Excellent written and verbal communication, active listening, and self-motivation help you stand out in this position. These skills ensure efficient client support, positive customer experiences, and effective collaboration in a remote work environment.
What are the most commonly searched types of Client Services jobs in Baltimore, MD? The most popular types of Client Services jobs in Baltimore, MD are:
Remote Client Services jobs near you
Infographic showing various Remote Client Services job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 17% Part Time, 1% Temporary, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $46,301 per year, or $22.3 per hour.

Sr. Analyst, Client Account Management

T Rowe Price

Owings Mills, MD • Remote

Full-time

Re-posted 6 days ago

T. Rowe Price rating

9.1

Company rating: 9.1 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

Job description

Role Summary

Responsible for complex activities related to client operations and anticipating issues that can arise. Reviews data analysis to identify issues, reports findings, and provides preliminary recommendations. Resolves complex operational issues as required, in accordance with the regulatory requirements and consumer laws.

Responsibilities

  • Oversees and manages client operations and administration support activities for clients. Services clients through the client life cycle, resolves complex operational issues, and monitors requests through execution. Escalates complex issues and requests to more senior staff as needed.
  • Analyzes data to develop informed operating or servicing agreements. Negotiates operational servicing requirements based on analysis. Facilitates resolution of complex operational needs and escalates complex, nonstandard servicing requirements and engages more senior staff to develop applicable solution to highly complex operational issues.
  • Communicates on a regular basis with complex and challenging clients and their service providers to deliver high-quality services. Facilitates the communication of information to internal parties. Ensures resolution activities are in accordance with the local regulatory requirements.
  • Leads internal activities and initiatives designed to improve the client operations process and ensure a high-quality client experience. Helps develop process improvements.

Qualifications

Required:

  • Bachelor's degree or the equivalent combination of education and relevant experience AND
  • 5+ years of total relevant work experience

Preferred:

  • NQDC knowledge and experience with NQDC recordkeeping
  • Advanced excel experience

FINRA Requirements

FINRA licenses are not required and will not be supported for this role.

Work Flexibility

This role is eligible for full time remote work.

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