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Remote Client Liaison Jobs in Tennessee (NOW HIRING)

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Remote Client Liaison information

What is a remote client liaison?

A Remote Client Liaison is a professional who serves as the main point of contact between a company and its clients, but works from a remote location rather than onsite. Their primary responsibilities include managing client relationships, addressing inquiries or concerns, coordinating services or project updates, and ensuring client satisfaction. They use digital communication tools like email, video calls, and messaging platforms to interact with clients and internal teams. This role is especially important for businesses that serve clients in different locations or operate virtually.

What are the key skills and qualifications needed to thrive as a remote client liaison?

To thrive as a Remote Client Liaison, you need strong customer service skills, proficiency in client relationship management, and typically a background in business or communications. Familiarity with CRM platforms, virtual collaboration tools, and ticketing systems is important for efficiently managing client interactions. Excellent written and verbal communication, active listening, and problem-solving abilities help you stand out in this role. These skills ensure smooth remote communication, foster client satisfaction, and drive long-term business relationships.

How does a remote client liaison typically collaborate with internal teams to address client needs?

As a Remote Client Liaison, you’ll act as the bridge between clients and multiple internal departments such as sales, customer support, and technical teams. While working remotely, you’ll rely heavily on digital communication tools to facilitate timely responses, relay feedback, and coordinate solutions to client issues. Regular virtual meetings and clear documentation are essential to ensure everyone stays aligned and client expectations are met. This collaborative approach not only resolves immediate concerns but also helps build long-term client satisfaction and loyalty.

What is the difference between Remote Client Liaison vs Remote Customer Service Representative?

AspectRemote Client LiaisonRemote Customer Service Representative
Required CredentialsCommunication skills, customer service experience, sometimes industry-specific knowledgeCustomer service skills, basic computer proficiency, sometimes certifications in customer support
Work EnvironmentCollaborates with clients and internal teams, often involved in account managementHandles customer inquiries, provides support via phone, email, or chat
Employer & Industry UsageUsed in consulting, healthcare, finance, and B2B servicesCommon across retail, tech, telecom, and service industries

While both roles involve client interaction, a Remote Client Liaison typically manages ongoing client relationships and accounts, requiring more industry-specific knowledge. In contrast, a Remote Customer Service Representative primarily addresses customer inquiries and support issues. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are the most commonly searched types of Client Liaison jobs in Tennessee?

The most popular types of Client Liaison jobs in Tennessee are:

What cities in Tennessee are hiring for Remote Client Liaison jobs?

Cities in Tennessee with the most Remote Client Liaison job openings:

Remote Client Liaison jobs near you

Sr. Transaction Coordinator - Remote or Hybrid

Cushman & Wakefield

Nashville, TN • On-site, Remote

$65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 15 days ago

Cushman & Wakefield rating

7.4

Company rating: 7.4 out of 10

Based on 159 frontline employees who took The Breakroom Quiz

114th of 205 rated real estate companies

Job description

Job Title

Sr. Transaction Coordinator - Remote or Hybrid

Job Description Summary

Provides operational coordination to C&W transactions management professionals who are supporting a client's dispersed portfolio of real estate locations around the world.

Job Description

Responsibilities:

Provide exceptional client service at all levels, internally and externally

Track and report upcoming lease expirations and other critical dates

Manage smaller transactions and associated parties, i.e. Brokers

Provide support to the transactions team with any documentation required to be used during the transaction management process, including new leases, renewals, purchases, sales, subleases, options, etc.

Prepare negotiation summaries/RFP comparison matrixes

Gather data and real estate market information from research and brokers

Assist in the preparation of market and demographic information for use in presentations and meetings, speak to market information

Coordinate financial analysis

Draft and/or comment on RFP's and LOI's

Draft and process all requests for service or client Initiation documents

Draft and process all Co-Broker and agent engagement letters

Facilitate commission invoicing

Input commission information into C&W revenue reporting system

Assist with reporting functions:

Closing/Value-add reports

Negotiation summaries/RFP comparison matrixes

KPI tracking

Fusion/CoStar/REFLEX or other TM Technology updates and document uploads

Portfolio reporting (e.g. data manipulation, spreadsheet formatting) for both C&W and client

Other administrative client reporting duties that can better managed by C&W

Handle general administrative duties (e.g. copy/fax, light phone support, correspondence as needed, departmental support, etc.)

Process paperwork (e.g. blue-backed documents for signature, ensure proper distribution once documents are fully executed, act as a liaison between Real Estate, Lease Administration and Facility Management)

Review and understand broker market surveys and deliverables prior to client delivery

Complete Portfolio reporting (e.g. data manipulation, spreadsheet formatting) for client(s)

Coordinate client feedback questionnaires/surveys

Ensure and manage the quality and timeliness of transaction information entered into all databases

Prepare transaction communication tools and packages for management for internal approval process

REQUIREMENTS
Must obtain and hold state real estate salesperson license
Ability to read and understand commercial real estate transaction documents, such as a lease, purchase & sale agreement, sublease agreement, SNDA, estoppel, assignment agreement, etc.
2+ years real estate experience in transaction management or corporate real estate


Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $ 55,250.00 - $65,000.00Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or emailAccommodations@cushwake.com. Please refer to the job title and job location when you contact us.

INCO: "Cushman & Wakefield"

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