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Client Liaison Manager Jobs in Tennessee (NOW HIRING)

Gallagher

Client Executive

Brentwood, TN · On-site

$72K - $98K/yr

You are the strategic relationship manager and client liaison. You will independently lead complex self-funded accounts * You maintain direct account responsibility and seek to recognize a client ...

ContinuumRx

Clinical Liaison

Nashville, TN · On-site

$65 - $90/hr

Responsible for introducing, educating hospital case managers, discharge planners, social workers ... client confidentiality of protected health information (PHI) and electronic protected health ...

Tennessee Quality Care

Community Liaison

Parsons, TN · On-site

Community Liaison Parsons, TN Tennessee Quality Care The Community Liaison for Tennessee Quality ... client census growth, develop business and professional relationships * Experience in managing ...

Tennessee Quality Care

Community Liaison

Columbia, TN · On-site

Community Liaison Columbia, TN Tennessee Quality Care The Community Liaison for Tennessee Quality ... client census growth, develop business and professional relationships * Experience in managing ...

Addus HomeCare

Community Liaison

Columbia, TN · On-site

Community Liaison Columbia, TN Tennessee Quality Care The Community Liaison for Tennessee Quality ... client census growth, develop business and professional relationships * Experience in managing ...

Addus HomeCare

Community Liaison

Parsons, TN · On-site

Community Liaison Parsons, TN Tennessee Quality Care The Community Liaison for Tennessee Quality ... client census growth, develop business and professional relationships * Experience in managing ...

Addus HomeCare

Community Liaison

Parsons, TN

Community Liaison Parsons, TN Tennessee Quality Care The Community Liaison for Tennessee Quality ... client census growth, develop business and professional relationships * Experience in managing ...

Addus HomeCare

Community Liaison

Columbia, TN · On-site

Community Liaison Columbia, TN Tennessee Quality Care The Community Liaison for Tennessee Quality ... client census growth, develop business and professional relationships * Experience in managing ...

HNTB

Project Manager - Civil Aviation

Nashville, TN · On-site

Serves as the primary client liaison and manages the project team to deliver the scope, schedule and budgets to completion and to the client's satisfaction. Leads client contract scoping and ...

Alana Home Care

Home Care Liaison

Dickson, TN · On-site

$20 - $26/hr

... core principles and dedication to client pleasure, peace of mind, and quality of life ... Excellent organization and time management skills. * Proficiency in MS Office (PowerPoint, Word ...

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Client Liaison Manager information

See Tennessee salary details

$10K

$60.3K

$74.9K

How much do client liaison manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for client liaison manager in Tennessee is $60,255.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,800.00 and $70,800.00 per year, depending on experience, location, and employer.

What does a client liaison manager do?

A Client Liaison Manager acts as the main point of contact between a company and its clients, ensuring clear communication and strong business relationships. They handle client inquiries, coordinate with different departments to fulfill client needs, and address any issues that may arise during the service process. Their goal is to ensure client satisfaction, resolve problems efficiently, and foster long-term partnerships. They may also be responsible for onboarding new clients and gathering feedback to improve services.

How does a client liaison manager typically collaborate with internal teams to address client needs?

A Client Liaison Manager acts as an essential bridge between clients and internal departments such as sales, operations, and customer support. They work closely with these teams to communicate client requirements, resolve issues, and ensure deliverables meet expectations. Regular meetings, status updates, and detailed feedback loops are common practices to maintain alignment and foster positive client outcomes. This cross-functional collaboration helps build trust with clients while also streamlining internal processes.

What are the key skills and qualifications needed to thrive as a client liaison manager, and why are they important?

To thrive as a Client Liaison Manager, you need a solid background in customer service, account management, and relationship-building, often supported by a relevant degree or experience in client-facing roles. Familiarity with CRM software, project management tools, and basic data analysis is commonly required. Strong interpersonal, problem-solving, and communication skills help you effectively address client needs and foster long-term partnerships. These capabilities are crucial for maintaining client satisfaction, ensuring seamless service delivery, and driving business growth.

What is the difference between Client Liaison Manager vs Customer Service Manager?

AspectClient Liaison ManagerCustomer Service Manager
Required CredentialsBachelor's degree, experience in client relationsBachelor's degree, experience in customer service
Work EnvironmentCorporate, client-focused settingsRetail, service industries, call centers
Employer & Industry UsageConsulting, B2B services, professional firmsRetail, hospitality, telecom, e-commerce
Common Search & Comparison IntentUnderstanding client relationship rolesManaging customer satisfaction and support

The main difference between a Client Liaison Manager and a Customer Service Manager lies in their focus. The Client Liaison Manager primarily manages relationships with clients, ensuring their needs are met and fostering long-term partnerships. In contrast, the Customer Service Manager oversees customer support operations, focusing on resolving issues and maintaining customer satisfaction. Both roles require strong communication skills and experience in client or customer relations, but they serve different functions within organizations.

What are the most commonly searched types of Client Liaison jobs in Tennessee?

The most popular types of Client Liaison jobs in Tennessee are:

Client Liaison Manager jobs near you
Infographic showing various Client Liaison Manager job openings in Tennessee as of August 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 100% In-person job distribution, with an average salary of $60,255 per year, or $29 per hour.

Sr. Client Manager, Project Team

Arthur J. Gallagher & Co. (AJG)

Brentwood, TN • On-site

$90 - $130/hr

Other

Medical, Life

Posted yesterday

New

Arthur J. Gallagher & Co. rating

7.6

Company rating: 7.6 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

217th of 315 rated insurance

Job description

Introduction

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.

How you'll make an impact

As a Senior Client Service Manager, you’ll be the strategic relationship manager and client liaison, leading increasingly complex self-funded accounts. You’ll work closely with clients to understand their day-to-day needs and provide tailored solutions while managing their annual strategies.

  • Share marketexpertiseand keep clients informed about compliance-related issues.
  • Champion Gallagher’s resources and tools to maximise efficiency in managing client deliverables.
  • Support the employee benefits Client Service Cycle to ensure a seamless renewal process, aiming for a 95% retention rate.
  • Guide, develop, and mentor new hires and team members, fostering a collaborative and learning-focused environment.
  • Align with the account management team to ensure compliance with local and corporate standards
About You
  • 5+ years of experience in client service and/or claims management
  • The ability to build strong professional relationships and communicate complex issues in simple terms
  • A proactive approach to influencing events and achieving team goals
  • Adaptability to balance multiple priorities in a dynamic environment
  • A passion for learning and improving efficiency through Gallagher’s tools and systems
  • A commitment to ethical behavior and going the extra mile for clients and colleagues
  • A Life & Health license and the willingness to travel approximately 25% of the time

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Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

  • Competitive compensation
  • Comprehensive benefits programs designed to support your well-being
  • Career development opportunities and ongoing learning
  • A collaborative, people-first culture with accessible leadership
  • The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

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