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Remote Client Implementation Jobs in Smithtown, NY

DEUNA

Implementation Manager

New York, NY · Remote

Client-facing experience : comfortable leading technical conversations with merchant engineering ... Vacations and additional PTO Remote work from anywhere Economic support for health insurance ...

Prelim

Project Manager, Implementations

New York, NY · Remote

$130K - $140K/yr

We're a fast-growing, remote-first startup on a mission to make banking more accessible for ... Lead client calls and build trusted relationships with stakeholders from C-suite executives to ...

Qvest US

Manager - Applied AI

New York, NY · On-site +1

We strategize, advise, design, develop and implement future-forward business & technology solutions ... Remote & Hybrid Work While remote or hybrid work may be permitted for certain projects, client ...

Qvest US

Manager - Applied AI

New York, NY · On-site +1

We strategize, advise, design, develop and implement future-forward business & technology solutions ... Remote & Hybrid Work While remote or hybrid work may be permitted for certain projects, client ...

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All JobsClient Implementation JobsRemote Client Implementation JobsRemote Client Implementation Jobs in Smithtown, NY

Remote Client Implementation information

See Smithtown, NY salary details

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How much do remote client implementation jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for remote client implementation in Smithtown, NY is $52.11, according to ZipRecruiter salary data. Most workers in this role earn between $38.99 and $61.88 per hour, depending on experience, location, and employer.

What is a remote client implementation specialist?

A Remote Client Implementation Specialist is a professional responsible for onboarding new clients to a company's products or services remotely. They coordinate with clients to understand their needs, configure solutions, provide training, and ensure a smooth transition without needing in-person meetings. Their role involves project management, technical setup, and ongoing support to guarantee client satisfaction and successful adoption of the service. Strong communication and organizational skills are essential for this job, as most interactions happen virtually.

What are the key skills and qualifications needed to thrive as a remote client implementation specialist, and why are they important?

To thrive as a Remote Client Implementation Specialist, you need strong project management abilities, attention to detail, and a background in business, IT, or a related field. Familiarity with CRM software, project tracking tools, and onboarding platforms is typically required, and certifications in project management (like PMP) can be valuable. Excellent communication, problem-solving, and customer service skills help you build client trust and navigate challenges remotely. These skills ensure smooth onboarding experiences, client satisfaction, and successful deployment of products or services in a virtual environment.

What are some common challenges faced in a remote client implementation role, and how can they be addressed?

Remote client implementation professionals often encounter challenges such as coordinating across different time zones, ensuring clear communication with clients, and managing multiple projects simultaneously. To address these, it’s important to establish structured communication protocols, use project management tools to track progress, and set clear expectations with clients from the outset. Building strong relationships with both internal teams and clients through regular virtual check-ins can also help prevent misunderstandings and keep projects on schedule.

What is the difference between Remote Client Implementation vs Remote Technical Support?

AspectRemote Client ImplementationRemote Technical Support
Required CredentialsTypically requires certifications like PMP, technical expertise, and industry-specific knowledgeOften requires certifications like CompTIA, ITIL, or vendor-specific credentials
Work EnvironmentProject-based, involves onboarding clients, configuring systems, and ensuring successful deploymentHelpdesk or support center, troubleshooting, and resolving technical issues remotely
Employer & Industry UsageUsed by software, technology, and consulting firms during client onboardingCommon across IT, telecom, and software companies providing ongoing support

Remote Client Implementation focuses on deploying and configuring solutions for clients, requiring project management skills and technical expertise. In contrast, Remote Technical Support centers on troubleshooting and resolving technical issues, emphasizing problem-solving skills. Both roles are vital in tech industries but serve different functions in client service and support.

What are popular job titles related to Remote Client Implementation jobs in Smithtown, NY?

For Remote Client Implementation jobs in Smithtown, NY, the most frequently searched job titles are:

What job categories do people searching Remote Client Implementation jobs in Smithtown, NY look for?

The top searched job categories for Remote Client Implementation jobs in Smithtown, NY are:

What cities near Smithtown, NY are hiring for Remote Client Implementation jobs?

Cities near Smithtown, NY with the most Remote Client Implementation job openings:

Remote Client Implementation jobs near you

Implementation Manager

DEUNA

New York, NY • Remote

Full-time

Medical, PTO

Re-posted 28 days ago

Job description

About DEUNA 
 
DEUNA is a rapidly growing startup revolutionizing global commerce with ATHIA, our AI-powered orchestration and payments platform that helps large enterprises boost approval rates, reduce costs, and unlock new revenue. Built by the team behind DEUNA-the fastest-growing Commerce OS in Latin America-ATHIA combines payment intelligence, checkout optimization, and data orchestration in one powerful solution.
 
With deep integrations across 300+ PSPs and alternative payment methods, and over 20% of Mexico's digital economy running through our platform, we simplify global payments through a single integration and centralized reconciliation.
We are a rapidly growing startup expanding into the U.S. to meet the urgent needs of large retailers, marketplaces, airlines, and QSRs. Join us to shape the future of payments!
 
Visit https://www.deuna.com/ to learn more about us!
About the Role

As an Implementation Manager, you will take full ownership of the merchant onboarding and integration journey after pre-sales closes the technical design.

You will prepare integration packages, build go-live plans, answer technical questions, coordinate internal teams for product developments, and ensure high-quality and on-time merchant go-lives.

You will be measured not only by the speed of onboarding but also by the quality of the go-live - making sure every flow, exception, and integration need is correctly addressed and tested.

Responsibilities

  • Prepare and deliver a full Statement of Work (SOW) for the merchant, including:

    • Test credentials

    • API documentation

    • Integration diagrams

    • Any project-specific technical material

  • Define and align a Go-Live Timeline:

    • Work with the merchant to break down the project into phases (if needed)

    • Identify key milestones, dependencies, and risks

  • Be the merchant's main technical point of contact during integration:

    • Support the merchant's technical team with questions, troubleshooting, best practices, and clarifications

  • Own and push timelines:

    • Ensure the merchant and internal teams are meeting the project deadlines

    • Actively manage risks, delays, and escalations

  • Collaborate closely with the Product and Engineering teams to:

    • Escalate and prioritize integration blockers

    • Follow up on new developments and product features required by the merchant

  • Build UAT (User Acceptance Testing) matrices:

    • Internal-facing UAT matrices to align Product teams on the development acceptance criteria

    • Merchant-facing UAT matrices to ensure the merchant tests every critical payment flow and use case

  • Drive a clean go-live process:

    • Monitor launch success

    • Ensure operational readiness of all flows (payment success, failure handling, refunds, tokenization, etc.)

  • Post-go-live support:

    • Stay engaged for 3 weeks after go-live to ensure stability before handing off the account.

Requirements

  • 3+ years of experience in technical project management, technical account management, merchant integrations, or technical consulting - preferably in Fintech, Payments, or SaaS companies.

  • Strong technical understanding of payment integrations (APIs, SDKs, payment gateways, fraud vendors, alternative payment methods).

  • Exceptional project management skills: timeline creation, stakeholder management, risk mitigation.

  • Client-facing experience: comfortable leading technical conversations with merchant engineering teams.

  • Organized and proactive: capable of running multiple integration projects at the same time.

  • Experience with UAT planning and test case validation.

  • Fluent in Spanish and English.

  • Startup or high-growth tech environment experience is a plus.

What will you find when you join DEUNA?
- A multicultural team distributed throughout LATAM
- Dynamism, agility and constant innovation
- Being part of a high-impact solution for an entire region
- The best tools and technology to operate
- Being part of the startup culture.
- We are in full expansion!
 
Benefits:
Vacations and additional PTO
Remote work from anywhere 
Economic support for health insurance, internet and cell phone line
We all own DEUNA, we offer stock options
Learning and development platform
Multidisciplinary, diverse and dynamic team
Growth and career path 
 
Be part of a dynamic team that's creating the next generation payments platform.
 
DEUNA is proud to be an equal opportunity employer. We value and celebrate diversity and inclusion in our workplace. All employment decisions at DEUNA are made without discrimination based on nationality, race, ethnicity, religion, gender, sexual orientation, gender identity or expression, marital status, color, disability, or any other characteristic protected by law.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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