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Remote Client Implementation Jobs in Phoenix, AZ

Rivia Health

Implementation Manager

Tempe, AZ · On-site +1

This is a remote role, however candidates in the Phoenix, AZ area are preferred What you\'ll do ... client-facing role -- preferably in healthcare technology or SaaS. * Hands-on experience ...

Deloitte

GCP Engineer

Tempe, AZ · On-site +1

... remote client service delivery. Recruiting for this role ends on 06/30/2026. Work you'll do As a ... Translate approved technical designs into implementation tasks, configurations, and deployment ...

Deloitte

Databricks Engineer

Tempe, AZ · On-site +1

... remote client service delivery. Recruiting for this role ends on 06/30/2026. Work you'll do As a ... Translate approved technical designs into implementation tasks and document configuration ...

Deloitte

GCP Manager

Tempe, AZ · On-site +1

... remote client service delivery. Recruiting for this role ends on 06/30/2026. Work you'll do As a ... Provide technical guidance to the delivery team for the build and implementation of approved GCP ...

Valenz Health

Client Success Executive

Phoenix, AZ · On-site +1

$72.20K - $98.20K/yr

... implementation of services. Acting as the primary point of contact, you will collaborate with ... This is a fully remote position, and we'll provide all the necessary equipment! * Work Environment:

Valenz

Client Success Executive

Phoenix, AZ · Remote

$78.30K - $106.50K/yr

... implementation of services. Acting as the primary point of contact, you will collaborate with ... This is a fully remote position, and we'll provide all the necessary equipment! * Work Environment:

Zippy

Client Relationship Manager, Servicing

Tempe, AZ · Remote

Our remote-first team is spread across cities like Dallas, Houston, Knoxville, Omaha, Philadelphia ... Drive implementation of operational improvements, servicing strategies, and process efficiencies ...

Syscon Inc

Construction Client Accountant

Cave Creek, AZ · Remote

$65K - $85.50K/yr

Construction Client Accountant Remote | Construction Accounting | Sage 100 Contractor | Client ... This is a full-time W-2 role and not a software implementation, ERP consulting, or configuration ...

Quantix

C# / EDI Developer

Phoenix, AZ · On-site +1

Duties will include working on a variety of client implementations and developing C# and SQL code ... Remote permitted. Qualifications Required Skills: 1) C#. 2) SQL Server .3) SQL queries - ability to ...

Artech

Project Manager-I

Phoenix, AZ · Remote

$42.75/hr

Project Manager-I (Platform Implementation Manager) Location: Remote - but would be nice to have ... Client's Commerce Platform, first software-as-a-service business unit - offering a suite of ...

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$26

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How much do remote client implementation jobs pay per hour?

As of Jun 3, 2026, the average hourly pay for remote client implementation in Phoenix, AZ is $51.04, according to ZipRecruiter salary data. Most workers in this role earn between $38.17 and $60.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Client Implementation Specialist, and why are they important?

To thrive as a Remote Client Implementation Specialist, you need strong project management abilities, attention to detail, and a background in business, IT, or a related field. Familiarity with CRM software, project tracking tools, and onboarding platforms is typically required, and certifications in project management (like PMP) can be valuable. Excellent communication, problem-solving, and customer service skills help you build client trust and navigate challenges remotely. These skills ensure smooth onboarding experiences, client satisfaction, and successful deployment of products or services in a virtual environment.

What are some common challenges faced in a remote client implementation role, and how can they be addressed?

Remote client implementation professionals often encounter challenges such as coordinating across different time zones, ensuring clear communication with clients, and managing multiple projects simultaneously. To address these, it’s important to establish structured communication protocols, use project management tools to track progress, and set clear expectations with clients from the outset. Building strong relationships with both internal teams and clients through regular virtual check-ins can also help prevent misunderstandings and keep projects on schedule.

What is a Remote Client Implementation Specialist?

A Remote Client Implementation Specialist is a professional responsible for onboarding new clients to a company's products or services remotely. They coordinate with clients to understand their needs, configure solutions, provide training, and ensure a smooth transition without needing in-person meetings. Their role involves project management, technical setup, and ongoing support to guarantee client satisfaction and successful adoption of the service. Strong communication and organizational skills are essential for this job, as most interactions happen virtually.

What is the difference between Remote Client Implementation vs Remote Technical Support?

AspectRemote Client ImplementationRemote Technical Support
Required CredentialsTypically requires certifications like PMP, technical expertise, and industry-specific knowledgeOften requires certifications like CompTIA, ITIL, or vendor-specific credentials
Work EnvironmentProject-based, involves onboarding clients, configuring systems, and ensuring successful deploymentHelpdesk or support center, troubleshooting, and resolving technical issues remotely
Employer & Industry UsageUsed by software, technology, and consulting firms during client onboardingCommon across IT, telecom, and software companies providing ongoing support

Remote Client Implementation focuses on deploying and configuring solutions for clients, requiring project management skills and technical expertise. In contrast, Remote Technical Support centers on troubleshooting and resolving technical issues, emphasizing problem-solving skills. Both roles are vital in tech industries but serve different functions in client service and support.

What are popular job titles related to Remote Client Implementation jobs in Phoenix, AZ? For Remote Client Implementation jobs in Phoenix, AZ, the most frequently searched job titles are:
What job categories do people searching Remote Client Implementation jobs in Phoenix, AZ look for? The top searched job categories for Remote Client Implementation jobs in Phoenix, AZ are:
What cities near Phoenix, AZ are hiring for Remote Client Implementation jobs? Cities near Phoenix, AZ with the most Remote Client Implementation job openings:
Remote Client Implementation jobs near you
Implementation Manager

Implementation Manager

Rivia Health

Tempe, AZ • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

Who We Are Looking For

  • We\'re looking for an Implementation Manager to own the customer onboarding experience from signed contract through a successful first 30 days on the platform. You\'ll serve as the primary point of contact for new customers, guiding them through platform configuration, go-live, and early optimization — ensuring they see value fast. You\'ll also manage inbound patient support tickets through HubSpot, acting as a frontline resource for resolving issues and maintaining a high standard of patient experience. This is a high-impact role at a growing company where your work directly influences customer retention, satisfaction, and revenue outcomes.
  • This is a remote role, however candidates in the Phoenix, AZ area are preferred

What you\'ll do

Customer Implementation & Onboarding

  • Lead new customers through the full implementation lifecycle, from kickoff through go-live and the critical first 30 days of platform adoption.
  • Configure the Rivia Health platform using our administrative tools, including setting up billing workflows, communication cadences, payment plan parameters, and EMR integration settings.
  • Develop and manage implementation project plans, keeping customers on track with clear timelines and milestones.
  • Train customer staff (billing teams, office managers, administrators) on how to use the platform and interpret results.
  • Troubleshoot configuration issues and collaborate with Engineering when technical escalation is needed.
  • Monitor early performance metrics (collection rates, patient engagement, A/R movement) and make proactive recommendations to optimize outcomes during the first 30 days.
  • Document implementation processes and contribute to the development of scalable onboarding playbooks.

Patient Support

  • Manage and resolve patient support tickets through HubSpot, ensuring timely and empathetic responses.
  • Triage incoming tickets, identify common issues, and escalate appropriately when needed.
  • Track ticket volume, resolution time, and recurring themes to surface insights that can improve the product or patient experience.
  • Maintain clear documentation of patient interactions and resolutions within HubSpot.

What You Need

  • 1–4 years of experience in implementation management, customer onboarding, customer success, or a similar client-facing role — preferably in healthcare technology or SaaS.
  • Hands-on experience configuring software platforms and using administrative or back-office tools.
  • Familiarity with HubSpot (or a comparable CRM/ticketing system) for managing CRM and support workflows.
  • Strong project management skills with the ability to manage multiple customer implementations simultaneously.
  • Excellent written and verbal communication skills — you can explain technical concepts to non-technical audiences clearly and patiently.
  • Strong critical thinking and problem solving skills, this role is consultative at times and needs someone who can think creatively about how to solve problems.
  • A detail-oriented approach to platform configuration with a low tolerance for errors.
  • Comfort working in a fast-paced, early-stage environment where processes are still being built.

Nice to Have

  • Experience in healthcare revenue cycle management, medical billing, or patient financial services.
  • Familiarity with EMR/practice management system integrations.
  • Experience working with specialty healthcare practices (dermatology, orthopedics, OBGYN, ophthalmology, etc.).
  • Knowledge of HIPAA and PCI compliance requirements.

What You\'ll Get

  • Unlimited vacation days and benefits, including Medical, Dental, Vision, Parental Leave, ancillary plans, and 401k.
  • Remote or hybrid, flexible working environment with a passionate team
  • A chance to be at the forefront of bringing the empowerment and convenience of automation and mobile technology to the healthcare revenue cycle industry.

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