ZipRecruiter

Log In

2

Remote Client Implementation Jobs in New Mexico (NOW HIRING)

next page

Showing results 1-20

All JobsClient Implementation JobsRemote Client Implementation JobsRemote Client Implementation Jobs in New Mexico

Remote Client Implementation information

What is a remote client implementation specialist?

A Remote Client Implementation Specialist is a professional responsible for onboarding new clients to a company's products or services remotely. They coordinate with clients to understand their needs, configure solutions, provide training, and ensure a smooth transition without needing in-person meetings. Their role involves project management, technical setup, and ongoing support to guarantee client satisfaction and successful adoption of the service. Strong communication and organizational skills are essential for this job, as most interactions happen virtually.

What are the key skills and qualifications needed to thrive as a remote client implementation specialist, and why are they important?

To thrive as a Remote Client Implementation Specialist, you need strong project management abilities, attention to detail, and a background in business, IT, or a related field. Familiarity with CRM software, project tracking tools, and onboarding platforms is typically required, and certifications in project management (like PMP) can be valuable. Excellent communication, problem-solving, and customer service skills help you build client trust and navigate challenges remotely. These skills ensure smooth onboarding experiences, client satisfaction, and successful deployment of products or services in a virtual environment.

What are some common challenges faced in a remote client implementation role, and how can they be addressed?

Remote client implementation professionals often encounter challenges such as coordinating across different time zones, ensuring clear communication with clients, and managing multiple projects simultaneously. To address these, it’s important to establish structured communication protocols, use project management tools to track progress, and set clear expectations with clients from the outset. Building strong relationships with both internal teams and clients through regular virtual check-ins can also help prevent misunderstandings and keep projects on schedule.

What is the difference between Remote Client Implementation vs Remote Technical Support?

AspectRemote Client ImplementationRemote Technical Support
Required CredentialsTypically requires certifications like PMP, technical expertise, and industry-specific knowledgeOften requires certifications like CompTIA, ITIL, or vendor-specific credentials
Work EnvironmentProject-based, involves onboarding clients, configuring systems, and ensuring successful deploymentHelpdesk or support center, troubleshooting, and resolving technical issues remotely
Employer & Industry UsageUsed by software, technology, and consulting firms during client onboardingCommon across IT, telecom, and software companies providing ongoing support

Remote Client Implementation focuses on deploying and configuring solutions for clients, requiring project management skills and technical expertise. In contrast, Remote Technical Support centers on troubleshooting and resolving technical issues, emphasizing problem-solving skills. Both roles are vital in tech industries but serve different functions in client service and support.

What are the most commonly searched types of Client Implementation jobs in New Mexico?

The most popular types of Client Implementation jobs in New Mexico are:

What are popular job titles related to Remote Client Implementation jobs in New Mexico?

For Remote Client Implementation jobs in New Mexico, the most frequently searched job titles are:

What job categories do people searching Remote Client Implementation jobs in New Mexico look for?

The top searched job categories for Remote Client Implementation jobs in New Mexico are:

What cities in New Mexico are hiring for Remote Client Implementation jobs?

Cities in New Mexico with the most Remote Client Implementation job openings:

Remote Client Implementation jobs near you
Infographic showing various Remote Client Implementation job openings in New Mexico as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 10% Part Time, and 6% Contract. Highlights an 78% Physical, 3% Hybrid, and 19% Remote job distribution.

Sr. Dir. Trade Client Relations - Remote

Prime Therapeutics LLC

Albuquerque, NM • On-site, Remote

Full-time

Posted 12 days ago

Prime Therapeutics rating

7.9

Company rating: 7.9 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

16th of 113 rated pharmacies

Job description

At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us.
Job Posting Title
Sr. Dir. Trade Client Relations - RemoteJob Description
The Senior Director, Trade Client Relations is responsible for providing strategy direction to a client facing team of Directors and Sr. Directors who proactively bringing innovative pharmacy and medical rebate strategies and cost saving solutions to Prime's clients. The Senior Director, Trade Client Relations provides strategic oversight to ensure their team has an in depth understanding of Prime's strategic concepts as it relates to trade relations, setting appropriate shared goals. In addition, this position works collaboratively with key internal stakeholders to measure and deliver financial opportunities to Prime's clients consistent with Prime's strategies and intiatives. Additionally, the Senior Director, Trade Client Relations has responsibility for managing their own assigned client relationships for all Trade related activities.
Responsibilities
  • Provide strategic direction and guidance to the Trade Client Relations team segment (either Full-Service or Partial-Service clients), including execution of a clear department vision and execution of goals, prioritization of strategic initiatives, and providing coaching and feedback to staff
  • Manage a client facing team, ensuring effective, collaborative relationship management as well as translation and pull through of rebate formulary strategies
  • Provide oversight of a team working with Prime's clients to translate complex client savings goals into rebate and cost saving opportunities, support rebate related product development, implementation and enhancement
  • Demonstrate an in depth understanding of rebate guarantees, pharmaceutical manufacturer rebate agreements and drug trends; provide proactive strategic and cost saving consultation. Provide a deep understanding of market dynamics impacting client strategies and rebate attainment
  • Provides oversight and direction on best practices to provides clients with analysis and consultation on formulary and medical drug management strategies including UM policy guidance
  • Oversee manufacturer contract analysis and oversee client modeling of class-specific pharmacy and medical rebate strategies that create financial savings opportunities for client organizations; enhance client adoption and provide proactive strategic consultation around (Value Based) contracts including reporting and payment activities
  • Lead team in supporting clients in making formulary decisions at client specific Pharmacy & Therapeutics (P & T) committee meetings including presenting to, modeling for and compiling feedback on formulary decisions; additionally, facilitate pharmacy Utilization Management Criteria and ensure medical policy is aligned with rebate contracts to maximize rebate value
  • Supports the direction of new client implementation including initial sales RFP/RFI consultative support such as rate review and strategy considerations for alignment prior to go-live date. Attend prospective client meetings as the SME for client rebate related topics
  • Other duties as assigned

Minimum Qualifications
  • Bachelor's degree in business, healthcare management or other related field of study
  • 10 years of related work experience in healthcare, pharmacy benefit management (PBM), pharmaceutical sales, analytical contracting or business development; also to include
  • 4 years of related work experience in Trade/Rebates, or formulary development or
  • 7 years of related work experience in client management or 5 years people management / leadership experience

Must be eligible to work in the United States without the need for work visa or residency sponsorship
Additional Qualifications
  • Excellent oral and written presentation skills, with demonstrated communication and financial presentation skills to all levels of management and to external clients
  • Ability to establish rapport and build relationships internal and external, at all levels within an organization
  • Expert negotiation and influencing skills
  • Proven financial analysis and data analysis skills, with advanced proficiency in Access/Excel and PowerPoint
  • Experience reading and interpreting contract language

Preferred Qualifications
  • Master's degree in Business Administration (MBA), Doctor of Pharmacy (PharmD) or Bachelor of Science Pharmacy Degree, or other related advanced degree
  • Experience with client management, particularly as it relates to managing formulary strategy.
  • Experience within the PBM industry and/or health plans, particularly rebates, drug spend and formulary strategiesBroad understanding of PBM industry, operations, and business strategies

Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their job, and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures
Every employee must be able to perform the essential functions of the job and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions, absent undue hardship. In addition, Prime retains the right to change or assign other duties to this job.
Potential pay for this position ranges from $164,000.00 - $279,000.00 based on experience and skills.
To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page and click on the "Benefits at a glance" button for more detail (https://www.primetherapeutics.com/benefits).
Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex (including pregnancy), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law.
We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.
Prime Therapeutics LLC is a Tobacco-Free Workplace employer.
Positions will be posted for a minimum of five consecutive workdays.

What Prime Therapeutics employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Prime Therapeutics logo

About Prime Therapeutics

Sourced by ZipRecruiter

Prime Therapeutics, located in Eagan, MN, is a pharmacy benefits management company that has been serving the healthcare industry since its foundation. They are an integral participant in the medical sector, specifically in the realm of health insurance. They focus on providing innovative pharmacy benefits and services to more than 30 million members nationwide. Besides their main pharmacy benefit management, they offer mail service pharmacy, specialty pharmacy, benefits management, and consultative engagement services to ensure individuals have continuous access to affordable prescription drugs. Prime Therapeutics, founded around three decades ago, has grown to stand out as a leader in its industry, thanks to its commitment to improving the health of its clients.

Industry

Insurance services

Company size

1,001 - 5,000 Employees

Headquarters location

Eagan, MN, US

Year founded

1987

Social media

FacebookTwitter

View All Prime Therapeutics Jobs

Apply