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Remote Claims Trainee Jobs in Stevens Point, WI (NOW HIRING)

battleface

Claims Adjuster

Stevens Point, WI · Remote

Robin Assist is the global assistance and claims partner behind the scenes supporting not only battleface but also a wide range of insurers, brokers, and managing general agents across the travel ...

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Remote Claims Trainee information

How does a remote claims trainee typically collaborate with team members and supervisors while working from home?

As a Remote Claims Trainee, you'll often communicate with your team through video calls, chat platforms, and project management tools. You'll participate in regular virtual meetings for training, case discussions, and feedback sessions with supervisors. Collaboration is encouraged—trainees are usually paired with mentors or experienced adjusters who provide guidance and answer questions. While remote, you'll have access to digital resources and real-time support, ensuring you can learn processes and company standards efficiently. Staying proactive in communication helps foster a sense of teamwork and support, even when working independently.

What skills and qualifications are needed to thrive as a remote claims trainee?

To thrive as a Remote Claims Trainee, you need a basic understanding of insurance principles, strong analytical skills, and at least a high school diploma or relevant degree. Familiarity with claims management software, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are beneficial. Excellent communication, organizational skills, and the ability to work independently are crucial soft skills for excelling remotely. These skills are important to ensure accurate claims processing, effective customer service, and smooth collaboration with team members from a distance.

What is a remote claims trainee?

Remote Claims Trainees are entry-level professionals who work from home or another remote location to learn how to evaluate and process insurance claims. They receive training on company policies, claims investigation, documentation, and customer service. During their training period, they work closely with experienced claims adjusters or supervisors to develop the skills needed to handle claims independently. This role is ideal for individuals seeking to start a career in insurance without needing to work in a traditional office setting.

What is the difference between Remote Claims Trainee vs Remote Claims Processor?

AspectRemote Claims TraineeRemote Claims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer related courseworkHigh school diploma or equivalent; relevant certifications optional
Work EnvironmentTraining period, supervised, learning-focusedFull-time, independent, task-oriented
Employer & Industry UsageInsurance companies, healthcare providers, government agenciesInsurance companies, third-party administrators, healthcare insurers

The main difference is that a Remote Claims Trainee is in a learning phase, focusing on training and skill development, while a Remote Claims Processor handles claims independently after training. Trainees are supervised and gaining experience, whereas processors are responsible for processing claims efficiently and accurately.

What are popular job titles related to Remote Claims Trainee jobs in Stevens Point, WI?

For Remote Claims Trainee jobs in Stevens Point, WI, the most frequently searched job titles are:

What job categories do people searching Remote Claims Trainee jobs in Stevens Point, WI look for?

The top searched job categories for Remote Claims Trainee jobs in Stevens Point, WI are:

What cities near Stevens Point, WI are hiring for Remote Claims Trainee jobs?

Cities near Stevens Point, WI with the most Remote Claims Trainee job openings:

Remote Claims Trainee jobs near you
Infographic showing various Remote Claims Trainee job openings in Stevens Point, WI as of August 2026, with employment types broken down into 89% Full Time, 8% Part Time, and 3% Contract. Highlights an 84% Physical, 5% Hybrid, and 11% Remote job distribution.

Claims Adjuster

battleface

Stevens Point, WI • Remote

Full-time

Re-posted 18 days ago

Job description

about us: battleface is building a humanity-focused travel insurance company to bring people and the world together. For too long, travel insurance has centered on the company and not the traveler. We’re changing that by connecting people with customized coverage at the right price, exactly when and where they need it.

Robin Assist is the global assistance and claims partner behind the scenes supporting not only battleface but also a wide range of insurers, brokers, and managing general agents across the travel insurance industry. From medical emergencies to travel disruptions, Robin Assist delivers 24/7 claims handling, assistance coordination, and tech-driven solutions that combine efficiency with a human-first approach. By working across the industry, Robin Assist helps raise the standard for how travelers are supported worldwide.


about the role: join Robin Assist as a Claims Adjuster and help travelers through some of their toughest days. You’ll investigate and resolve travel medical claims with speed, empathy, and accuracy. Using our tech-enabled claims gateway, you’ll streamline workflows, cut down paperwork, and keep all parties informed, while ensuring adherence to underwriting, regulatory, and policy guidelines.


This role is about more than just claims, it’s about being a trusted partner for travelers when they need support most.


what you’ll do

  • Investigate, evaluate, and resolve travel medical claims end-to-end
  • Adjudicate benefits per policy terms and statutory requirements
  • Process invoices through cost-containment networks
  • Maintain clear, timely updates to customers, providers, and partners on claim status
  • Document thoroughly in the claims system and ensure complete, high-quality files
  • Assess the need for medical management and escalate appropriately
  • Process bills in accordance with statutory requirements and internal controls
  • Identify potential fraud/waste/abuse and collaborate with investigative team
  • Deliver excellent written and verbal customer communication throughout the claim lifecycle
  • Perform additional responsibilities as needed to support the team and our customers


what you’ll bring (essentials)

  • Proven experience handling accident and sickness/travel medical claims, including complex domestic and international cases
  • Current (or ability to obtain) state adjuster licensing
  • A belief that claims processing should enhance, not hinder, the customer experience
  • Strength in writing, negotiation, communication, organization, reporting, data gathering, reserving, brainstorming, and researching
  • Comfort working with data, forms, spreadsheets, and policy wordings


licensing & compliance

  • Must hold (or be eligible to obtain) state adjuster licenses for adjudicating travel insurance claims
  • Adhere to state insurance regulations
  • Maintain continuing-education requirements tied to state licenses


bonus points

  • Startup or high-growth environment experience
  • Although English is our operating language we're always looking for language skills to support our global member base


how you’ll make an impact

  • Set clear, relevant goals and consistently surpass them
  • Prioritize the work that moves the needle for travelers and the business
  • Build strong relationships with customers, providers, and partners to advance our mission of a humanity-focused travel insurance experience