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Remote Claims Trainee Jobs in Scranton, PA (NOW HIRING)

Customer Partner

Scranton, PA · Remote

$16.50 - $22.25/hr

Primary works is performed indoors in a remote office setting. The noise level in the work environment is usually low to moderate. Work is subject to frequent interruptions. Work Location This ...

Remote Claims Trainee information

What is a remote claims trainee?

Remote Claims Trainees are entry-level professionals who work from home or another remote location to learn how to evaluate and process insurance claims. They receive training on company policies, claims investigation, documentation, and customer service. During their training period, they work closely with experienced claims adjusters or supervisors to develop the skills needed to handle claims independently. This role is ideal for individuals seeking to start a career in insurance without needing to work in a traditional office setting.

What skills and qualifications are needed to thrive as a remote claims trainee?

To thrive as a Remote Claims Trainee, you need a basic understanding of insurance principles, strong analytical skills, and at least a high school diploma or relevant degree. Familiarity with claims management software, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are beneficial. Excellent communication, organizational skills, and the ability to work independently are crucial soft skills for excelling remotely. These skills are important to ensure accurate claims processing, effective customer service, and smooth collaboration with team members from a distance.

How does a remote claims trainee typically collaborate with team members and supervisors while working from home?

As a Remote Claims Trainee, you'll often communicate with your team through video calls, chat platforms, and project management tools. You'll participate in regular virtual meetings for training, case discussions, and feedback sessions with supervisors. Collaboration is encouraged—trainees are usually paired with mentors or experienced adjusters who provide guidance and answer questions. While remote, you'll have access to digital resources and real-time support, ensuring you can learn processes and company standards efficiently. Staying proactive in communication helps foster a sense of teamwork and support, even when working independently.

What is the difference between Remote Claims Trainee vs Remote Claims Processor?

AspectRemote Claims TraineeRemote Claims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer related courseworkHigh school diploma or equivalent; relevant certifications optional
Work EnvironmentTraining period, supervised, learning-focusedFull-time, independent, task-oriented
Employer & Industry UsageInsurance companies, healthcare providers, government agenciesInsurance companies, third-party administrators, healthcare insurers

The main difference is that a Remote Claims Trainee is in a learning phase, focusing on training and skill development, while a Remote Claims Processor handles claims independently after training. Trainees are supervised and gaining experience, whereas processors are responsible for processing claims efficiently and accurately.

What are popular job titles related to Remote Claims Trainee jobs in Scranton, PA?

For Remote Claims Trainee jobs in Scranton, PA, the most frequently searched job titles are:

What cities near Scranton, PA are hiring for Remote Claims Trainee jobs?

Cities near Scranton, PA with the most Remote Claims Trainee job openings:

Infographic showing various Remote Claims Trainee job openings in Scranton, PA as of July 2026, with employment types broken down into 89% Full Time, 8% Part Time, and 3% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution.

Complex Claims Adjuster - Commercial Liability

Berkshire Hathaway GUARD Insurance Companies

Wilkes Barre, PA • On-site, Remote

$80K - $120K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago


Job description

Overview

Good Things Start Here.

Good things are happening at Berkshire Hathaway GUARD Insurance Companies-an A+ (Superior) rated, nationwide Property & Casualty insurer backed by Berkshire Hathaway. With supportive leadership, collaborative teams, and opportunities to grow, GUARD is a place where people build meaningful, longterm careers.

Good Things You Can Count On.

  • Hybrid schedule: 2 days remote / 3 inoffice
  • Predictable hours (no nights, weekends, or holidays)
  • Competitive pay + generous PTO
  • Medical, dental & vision starting day one
  • 401(k), tuition reimbursement & longevity bonuses
Responsibilities

Berkshire Hathaway GUARD Insurance Companies is seeking a Complex Liability Adjuster to handle Commercial General Liability (CGL) and Business Owners Policy (BOP) claims, including litigated files.

What You'll Do

  • Handle CGL and BOP claims from initial investigation through resolution
  • Manage litigated claims in coordination with defense counsel and vendors
  • Review policy language and determine coverage, liability, and damages
  • Develop and implement claim handling and resolution plans
  • Negotiate settlements with claimants and attorneys
  • Maintain accurate claim documentation in accordance with company and regulatory requirements
  • Communicate with insureds, claimants, attorneys, and internal teams
Qualifications
  • Minimum 10 years of insurance industry experience, including hands-on Commercial General Liability (CGL) claims handling
  • 5+ years of experience managing litigated and in-suit CGL and BOP claims
  • Strong understanding of litigation management, claim valuation, and negotiation strategies
  • Experience analyzing coverage issues and applying policy language to liability claims
  • Proven ability to work effectively with defense counsel and manage claims through the litigation lifecycle
  • Strong written and verbal communication skills
  • Ability to manage multiple complex claims and competing priorities
  • Experience using claims management systems and standard business applications
  • JD preferred, or bachelor's degree with significant experience handling litigated liability claims
  • Licensing Requirement: Candidates must hold an active adjuster license or be willing and able to obtain and maintain all required state licenses. The company will support the licensing process, including training and compliance with ongoing continuing education requirements

Salary $80,000 - $120,000 

In accordance with applicable pay transparency laws, this range represents a goodfaith estimate. Final compensation will be determined based on factors such as experience, credentials, geographic location, and other considerations permitted by law.

This role may be based out of any of our office locations, including:

New York, NY; Parsippany, NJ; Conshohocken, PA; WilkesBarre, PA; Alpharetta, GA; Rosemont, IL; Plano, TX; Scottsdale, AZ; and Rancho Cordova, CA.

Interview Integrity Notice: Berkshire Hathaway GUARD is committed to a fair and consistent hiring process. Candidates are expected to participate independently in interviews. Unauthorized recording, transcription, AI note-taking, or AI interview assistance tools may not be used during interviews without prior approval.

Employment Type: FULL_TIME