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Remote Claims Processor Jobs in Rochester, MN (NOW HIRING)

Field Customer Care Rep

Rochester, MN ยท Remote

$32.96 - $37/hr

Use remote assistance tools to patiently guide Homeowners through troubleshooting, investigative ... Process back charges and EPOs to ensure prompt payment of Trade Partners as needed. Proactively ...

Remote Claims Processor information

See Rochester, MN salary details

$12

$19

$26

How much do remote claims processor jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for remote claims processor in Rochester, MN is $19.48, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $21.01 per hour, depending on experience, location, and employer.

What are some common challenges faced by Remote Claims Processors, and how can they be addressed?

Remote Claims Processors often encounter challenges such as managing high volumes of claims, maintaining accuracy without in-person supervision, and communicating effectively with team members across different locations. To address these, it's essential to develop strong organizational skills, utilize digital tools for tracking and documentation, and participate actively in virtual team meetings. Proactively seeking feedback and staying updated on policy changes can also enhance efficiency and reduce errors in a remote setting.

What Does a Remote Claims Processor Do?

The job duties of a remote claims processor revolve around working to process insurance claims. You typically work from home or another remote location. Your responsibilities start with assessing the claimant's insurance policy and coverage. You review documents and records related to the claim and decide on approval or denial of the claim. A processor also prepares the paperwork necessary for the insurer to process the case for the client. You also have customer service duties, such as answering patient questions and telling them about the claim status. Processors can work with medical insurance, property insurance, or casualty insurance.

What does a Remote Claims Processor do?

A Remote Claims Processor reviews, evaluates, and processes insurance claims from a remote location, typically working from home. They verify information, assess documentation, and determine the validity of claims for insurance companies or healthcare providers. This role requires attention to detail, knowledge of insurance policies, and the ability to communicate with clients or providers to resolve discrepancies. Remote Claims Processors use specialized software to manage claims efficiently and ensure compliance with industry regulations.

What are the key skills and qualifications needed to thrive as a Remote Claims Processor, and why are they important?

To thrive as a Remote Claims Processor, you need strong attention to detail, analytical skills, and a solid understanding of insurance policies, often supported by a high school diploma or relevant experience. Familiarity with claims management software, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent written communication, time management, and problem-solving abilities help you stand out in this role. These skills ensure accurate and efficient claims handling, customer satisfaction, and compliance with regulatory standards in a remote work environment.

What is the difference between Remote Claims Processor vs Remote Claims Examiner?

AspectRemote Claims ProcessorRemote Claims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may require insurance or claims processing certificationsHigh school diploma or equivalent; often requires licensing or certification in insurance claims examination
Work EnvironmentHome-based or remote office; primarily computer and phone workHome-based or remote; involves reviewing and analyzing insurance claims
Industry UsageInsurance, healthcare, government agenciesInsurance companies, healthcare providers, government agencies
Common Search/ComparisonYesYes

Remote Claims Processors and Remote Claims Examiners both work in the insurance industry, often remotely, handling claims. While both roles require similar credentials and work environments, Claims Examiners typically perform more detailed analysis and may require specific licensing. Understanding these differences helps job seekers identify the right position based on their skills and certifications.

What are popular job titles related to Remote Claims Processor jobs in Rochester, MN? For Remote Claims Processor jobs in Rochester, MN, the most frequently searched job titles are:
What job categories do people searching Remote Claims Processor jobs in Rochester, MN look for? The top searched job categories for Remote Claims Processor jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Remote Claims Processor jobs? Cities near Rochester, MN with the most Remote Claims Processor job openings:
Liability Claims Examiner - Remote (anywhere in the US) Little Rock, AR

Liability Claims Examiner - Remote (anywhere in the US) Little Rock, AR

Davies

Rochester, MN โ€ข Remote

Full-time

Posted yesterday


Job description

Company:ClaimsPro LP - International Programs GroupLiability Claims Examiner - Remote (anywhere in the US) Little Rock, AR

IPG works in the contiguous 48 states, Hawaii, and Puerto Rico handling a variety of claims including, but not limited to auto physical damage, inland marine cargo, dealers' open lot, property damage (commercial and homeowners) and general liability

Reporting to a Claims Supervisor, the Claims Examiner is responsible for investigating and settling liability and first party claims and third-party claims, with an emphasis on strong communication and customer service, while utilizing state specific guidelines..

Job Responsibilities:

  • Initiate the investigation of new claims

  • Make liability/coverage decisions

  • Evaluate and negotiate settlements of collision, specified perils, property damage, and liability losses as appropriate.

  • Manage and oversee the work of outside adjusters, appraisers and experts.

  • Establish contact with the insured and claimant within established protocol.

  • Recognize coverage issues and bring them to the attention of the supervisor.

  • Develop basic understanding of liability and coverage principles.

  • Recognize state specific laws and claims regulations throughout the United States to insure proper compliance in claims investigation including sending and securing proper documentation.

  • Complete research to determine market value on automobiles and heavy equipment to make recommendations on total loss settlement values using proper state valuation methods.

  • Summarize and make recommendations for disposition of claims in excess of the individual settlement authority.

  • Respond to time sensitive material including but not limited to intercompany arbitration hearings, and department of insurance complaints.

  • Manage a diary system to systematically review and resolve claims within the specified state compliance guidelines.

  • Maintain state license by completing continuing education coursework and/or work towards a claims designation.

  • Handle small claim suits as needed.

  • Other duties as assigned by the claims supervisor

  • Duties may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing.

Qualifications: Education and/or Experience

  • High School Diploma or Equivalent required

  • Bachelor's degree is preferred

  • Experience with Lloyd's of London is preferred

Computer Skills

  • Proficient in Microsoft Office

  • Experience with Xactimate

Certificates, Licenses, Registrations

  • Able to be licensed in states, countries where necessary

  • AIC designation preferred

Competencies

  • Use of clear, rational, thinking supported by evidence to audit fees of independent adjusters, appraisers, and other vendors in order to properly manage and pay expense invoices.

  • Strong writing skills and proper use of grammar to prepare written status reports for the principal. Document claim file notes clearly with all communications and activities that occur during of handling the claim using factual and objective information.

  • Ability to plan and exercise conscious control over the amount of time spent on specific activities.

  • Strong Communicator (verbal and written)

  • Ability to multi-task and handle high volume of concurrent tasks

  • Work collaboratively with others inside and outside the company

Environment/Working Conditions:

  • Dynamic environment with tight deadlines, number and changing priorities

  • All prospective employees must pass a background check

  • Office environment including prolonged periods of computer use

  • Location: Remote working but may require some travel to home office, etc.

We welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement - Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates. Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.