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Remote Claims Processor Jobs in Jackson, TN (NOW HIRING)

Erie Insurance

Property Adjuster II

Lexington, TN · On-site +1

$63K - $100K/yr

Optimizes Work Processes (IC) * Ensures Accountability * Decision Quality Qualifications Minimum Educational and Experience Requirements * High School Diploma or GED and five years of claims handling ...

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Remote Claims Processor information

See Jackson, TN salary details

$11

$18

$25

How much do remote claims processor jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for remote claims processor in Jackson, TN is $18.19, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $19.62 per hour, depending on experience, location, and employer.

What does a remote claims processor do?

The job duties of a remote claims processor revolve around working to process insurance claims. You typically work from home or another remote location. Your responsibilities start with assessing the claimant's insurance policy and coverage. You review documents and records related to the claim and decide on approval or denial of the claim. A processor also prepares the paperwork necessary for the insurer to process the case for the client. You also have customer service duties, such as answering patient questions and telling them about the claim status. Processors can work with medical insurance, property insurance, or casualty insurance.

What does a remote claims processor do?

A Remote Claims Processor reviews, evaluates, and processes insurance claims from a remote location, typically working from home. They verify information, assess documentation, and determine the validity of claims for insurance companies or healthcare providers. This role requires attention to detail, knowledge of insurance policies, and the ability to communicate with clients or providers to resolve discrepancies. Remote Claims Processors use specialized software to manage claims efficiently and ensure compliance with industry regulations.

What are the key skills and qualifications needed to thrive as a remote claims processor, and why are they important?

To thrive as a Remote Claims Processor, you need strong attention to detail, analytical skills, and a solid understanding of insurance policies, often supported by a high school diploma or relevant experience. Familiarity with claims management software, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent written communication, time management, and problem-solving abilities help you stand out in this role. These skills ensure accurate and efficient claims handling, customer satisfaction, and compliance with regulatory standards in a remote work environment.

What are some common challenges faced by remote claims processors, and how can they be addressed?

Remote Claims Processors often encounter challenges such as managing high volumes of claims, maintaining accuracy without in-person supervision, and communicating effectively with team members across different locations. To address these, it's essential to develop strong organizational skills, utilize digital tools for tracking and documentation, and participate actively in virtual team meetings. Proactively seeking feedback and staying updated on policy changes can also enhance efficiency and reduce errors in a remote setting.

What is the difference between Remote Claims Processor vs Remote Claims Examiner?

AspectRemote Claims ProcessorRemote Claims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may require insurance or claims processing certificationsHigh school diploma or equivalent; often requires licensing or certification in insurance claims examination
Work EnvironmentHome-based or remote office; primarily computer and phone workHome-based or remote; involves reviewing and analyzing insurance claims
Industry UsageInsurance, healthcare, government agenciesInsurance companies, healthcare providers, government agencies
Common Search/ComparisonYesYes

Remote Claims Processors and Remote Claims Examiners both work in the insurance industry, often remotely, handling claims. While both roles require similar credentials and work environments, Claims Examiners typically perform more detailed analysis and may require specific licensing. Understanding these differences helps job seekers identify the right position based on their skills and certifications.

More about Remote Claims Processor jobs

What job categories do people searching Remote Claims Processor jobs in Jackson, TN look for?

The top searched job categories for Remote Claims Processor jobs in Jackson, TN are:

What cities near Jackson, TN are hiring for Remote Claims Processor jobs?

Cities near Jackson, TN with the most Remote Claims Processor job openings:

Remote Claims Processor jobs near you
Infographic showing various Remote Claims Processor job openings in Jackson, TN as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, and 3% Contract. Highlights an 85% Physical, 4% Hybrid, and 11% Remote job distribution, with an average salary of $37,827 per year, or $18.2 per hour.

Property Adjuster II

Erie Insurance

Lexington, TN • On-site, Remote

$63K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Erie Insurance Group rating

8.8

Company rating: 8.8 out of 10

Based on 84 frontline employees who took The Breakroom Quiz

57th of 315 rated insurance

Job description

Division or Field Office:

Property & Material Damage Div

Department of Position: Property Damage Dept 

Work from:

Field Salary Range:

$63,130.00 - $100,843.00 *

salary range is for this level and may vary based on actual level of role hired for

*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location (State) based on ERIE's geographical differences, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment.

At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies.  Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia. 
Benefits That Go Beyond The Basics

We strive to be Above all in Service to our customers-and to our employees. That's why Erie Insurance offers you an exceptional benefits package, including:

  • Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
  • Low contributions to medical and prescription premiums. We currently pay up to 97% of employees' monthly premium costs.
  • Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
  • 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
  • Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
  • Career development. Including a tuition reimbursement program for higher education and industry designations.
     

Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.

Position Summary

Exercises independent discretion or judgment in handling all types of property claims. Also assists or acts on behalf of the claims supervisor when required.

  • This position operates from a home office but requires daily travel to conduct property inspections within the assigned territory. 
  • The selected candidate will ideally live in Henderson or Decatur County or the close surrounding areas.
  • A company car and equipment to work from home will be provided.
  • Good time management and organization skills preferred.
  • Ability to drive/travel regularly within the assigned territory.
  • The hiring manager will also consider candidates for Property Adjuster I. Level of position offered will be based upon the depth and breadth of selected candidate's experience and qualifications.

 

Duties and Responsibilities
  • Conducts investigations, interviews, and inspects damage, driving to site of damage within assigned territory or other if required. Prepares estimates, makes recommendation, and handles coverage questions, and litigation.
  • Sets and maintains reserves, reviews reports and related materials, directs experts, determines coverage and claim value, issues or declines payment, and negotiates claims with plaintiff attorneys when necessary.
  • Documents claim files and submits report for closure.
  • Recognizes subrogation situations and initiates appropriate action.
  • Services assigned territory and brings assigned claims to conclusion.
  • Interacts with Agents and district sales managers on matters of mutual concern.
  • Assists claims supervisor or acts on his/her behalf, including representing the company at legal proceedings, as required.
  • Completes industry-related training programs and continues to attend training programs to remain informed on policy changes, interpretation or new legislation.
  • Assists in training of new claims adjusters.
  • Participates on Catastrophe Team when required.


The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.


This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.

Capabilities
  • Values Diversity
  • Nimble Learning
  • Self-Development
  • Collaborates
  • Customer Focus
  • Information Management Skills
  • Cultivates Innovation
  • Instills Trust
  • Job-Specific Knowledge
  • Optimizes Work Processes (IC)
  • Ensures Accountability
  • Decision Quality
Qualifications

Minimum Educational and Experience Requirements 

  • High School Diploma or GED and five years of claims handling experience, or equivalent required; or
  • Bachelor's Degree and two years of claims handling experience, or equivalent required.


Additional Experience 

  • Incumbent must live in territory assigned unless a change is approved by the company.
  • Position requires the incumbent to serve on Catastrophe Team, which may include travel on short notice to other locations for periods in excess of two consecutive weeks.


Designations and/or Licenses 

  • Willingness to obtain and maintain any required licenses.
  • Successful completion of Associate in Claims (AIC) program preferred.
  • Valid driver's license and good driving record required.
Physical Requirements
  • Use of Personal Protective Equipment (PPE) is required for this role.
  • Ability to move over 50 lbs using lifting aide equipment; Often (20-50%)
  • Climbing/accessing heights; Moderate (30-40%)
  • Driving; Frequent (50-80%)
  • Lifting/Moving 0-20 lbs; Often (20-50%)
  • Lifting/Moving 20-50 lbs; Often (20-50%)
  • Manual Keying/Data Entry/inputting information/computer use; Often (20-50%)
  • Pushing/Pulling/moving objects, equipment with wheels; Occasional (<20%)

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