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Remote Claims Associate Jobs in Chicago, IL (NOW HIRING)

System One

Customer Service Representative

Cary, IL · Remote

$22/hr

Hybrid - onsite and remote Hours: 9:30am - 6pm CST Responsibilities * Provide customer services ... Ensure good customer relations are maintained and customer claims and complaints are resolved ...

System One

Customer Service Representative

Cary, IL · Remote

$22/hr

Hybrid - onsite and remote Hours: 9:30am - 6pm CST Responsibilities * Provide customer services ... Ensure good customer relations are maintained and customer claims and complaints are resolved ...

System One

Customer Service Representative

Cary, IL · Remote

$22/hr

Hybrid - onsite and remote Hours: 9:30am - 6pm CST Responsibilities * Provide customer services ... Ensure good customer relations are maintained and customer claims and complaints are resolved ...

System One

Customer Service Representative

Cary, IL · Remote

$22/hr

Hybrid - onsite and remote Hours: 9:30am - 6pm CST Responsibilities * Provide customer services ... Ensure good customer relations are maintained and customer claims and complaints are resolved ...

System One

Customer Service Representative

Cary, IL · Remote

$22/hr

Hybrid - onsite and remote Hours: 9:30am - 6pm CST Responsibilities * Provide customer services ... Ensure good customer relations are maintained and customer claims and complaints are resolved ...

System One

Customer Service Representative

Cary, IL · Remote

$22/hr

Hybrid - onsite and remote Hours: 9:30am - 6pm CST Responsibilities * Provide customer services ... Ensure good customer relations are maintained and customer claims and complaints are resolved ...

System One

Customer Service Representative

Cary, IL · Remote

$22/hr

Hybrid - onsite and remote Hours: 9:30am - 6pm CST Responsibilities * Provide customer services ... Ensure good customer relations are maintained and customer claims and complaints are resolved ...

System One

Customer Service Representative

Cary, IL · Remote

$22/hr

Hybrid - onsite and remote Hours: 9:30am - 6pm CST Responsibilities * Provide customer services ... Ensure good customer relations are maintained and customer claims and complaints are resolved ...

System One

Customer Service Representative

Cary, IL · Remote

$22/hr

Hybrid - onsite and remote Hours: 9:30am - 6pm CST Responsibilities * Provide customer services ... Ensure good customer relations are maintained and customer claims and complaints are resolved ...

ASCENSUS

Call Center Representative

Chicago, IL · Remote

$19/hr

These positions are 100% fully remote**** Video Interview Process: As part of our Call Center ... claims information and update account owner contacts using provided processes. The associate ...

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Remote Claims Associate information

See Chicago, IL salary details

$14

$21

$31

How much do remote claims associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote claims associate in Chicago, IL is $21.62, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $23.75 per hour, depending on experience, location, and employer.

What is a remote claims associate?

A Remote Claims Associate is a professional who reviews, processes, and manages insurance claims from a remote location, typically working from home. They evaluate claim details, verify information, and communicate with policyholders, service providers, and other stakeholders to ensure claims are handled accurately and efficiently. This role often requires strong attention to detail, good communication skills, and proficiency with digital tools and claims management software. Remote Claims Associates may work for insurance companies, third-party administrators, or other organizations handling claims. The position allows for flexibility in work location while maintaining high standards of customer service and accuracy.

What skills and qualifications are needed to be a remote claims associate?

To excel as a Remote Claims Associate, you typically need knowledge of insurance processes, attention to detail, and a high school diploma or relevant experience. Familiarity with claims management software, CRM systems, and sometimes specific certifications like AIC (Associate in Claims) are highly beneficial. Strong organizational skills, effective communication, and the ability to work independently are crucial soft skills for remote success. These competencies ensure accurate claims processing, customer satisfaction, and efficient remote workflow management.

How does a remote claims associate collaborate with other team members while working from home?

As a Remote Claims Associate, you'll regularly communicate with team members, supervisors, and other departments through digital channels like email, instant messaging, and video conferencing. Collaboration often involves sharing updates on claim statuses, seeking guidance on complex cases, and participating in virtual team meetings. Many organizations use workflow management platforms and secure document-sharing tools to ensure seamless coordination and maintain data security. Building strong virtual communication skills is important to stay connected and contribute effectively to team goals.

What are the most commonly searched types of Remote Claims jobs in Chicago, IL?

The most popular types of Remote Claims jobs in Chicago, IL are:

What are popular job titles related to Remote Claims Associate jobs in Chicago, IL?

For Remote Claims Associate jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Remote Claims Associate jobs in Chicago, IL look for?

The top searched job categories for Remote Claims Associate jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Remote Claims Associate jobs?

Cities near Chicago, IL with the most Remote Claims Associate job openings:

Remote Claims Associate jobs near you
Infographic showing various Remote Claims Associate job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $44,969 per year, or $21.6 per hour.

General Liability Litigation Team Leader - Western

The Hartford

Naperville, IL • On-site, Remote

$86K - $129K/yr

Full-time

Posted 12 days ago

The Hartford rating

8.8

Company rating: 8.8 out of 10

Based on 122 frontline employees who took The Breakroom Quiz

58th of 315 rated insurance

Job description

Team Leader Claims - CH08AE

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.   

Reporting to the Western General Liability Litigation Director. The GL Team Leader is responsible for managing a tenured staff resolving GL coverage, risk transfer, liability and damages in compliance with corporate claim settlement policies and procedures.

Responsibilities:

  • Leading approximately 7 General Liability Litigation Claim Handlers with corresponding claim inventories

  • Effectively training, coaching and developing staff to enable optimal job performance and the achievement of individual and professional goals

  • Managing and directing claim investigation, liability determinations, disposition and settlement, in compliance with corporate claim settlement policies and procedures

  • Managing and implementing change including explaining drivers and business goals

  • Evaluating and managing staff performance

  • A technical resource for General Liability Litigation Claim Handlers

  • Understand and effectively analyze General Liability and/or personal lines coverage forms

  • Experience in leading and managing all levels of staff relative to experience, tenure and professional development

  • Extensive knowledge of customer service drivers and the ability to resolve customer issues, needs and concerns independently

  • Experience with human resource policies and procedures and administration of the same

  • Strong communication skills, both verbal and written regardless of audience demographic

  • Ability to partner with internal and external customers inclusive of Agents, Brokers, Sales and Product

Qualifications:

  • Prior high exposure general liability claims, and litigation experience strongly preferred.

  • Knowledge of contracts and contractual indemnification

  • In-depth understanding of coverage and risk transfer heading toward the development of a strong coverage acumen

  • College degree preferred

  • Prior management experience strongly preferred

  • Consistent high level of performance and achievement over career span

  • CPCU, AIC, SCLA or other professional designation, or working toward such designation preferred

Additional Information:

  • This role can have a Hybrid or Remote work arrangement.  Candidates who live near one of our office locations (Hartford, CT, San Antonio, TX, Scottsdale, AZ, Lake Mary, FL, Naperville, IL and Alpharetta, GA) will have the expectation of working in an office 3 days a week (Tuesday through Thursday).Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$86,400 - $129,600

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

What The Hartford employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Hartford logo

About Hartford

Sourced by ZipRecruiter

Hartford Financial Services Group, widely recognized as The Hartford, is a renowned company based in Hartford, CT, US. Established in 1810, it has evolved into an industry leader in the insurance and financial services sector, proudly serving more than one million businesses in the US. The Hartford is committed to offering a gamut of insurance products that include homeowners, automobile, and business insurance as well as employee benefits and mutual funds. The company’s core values revolve around customer-focused innovations, diversity and inclusion, and ethical dealings that have earned them a customer-centric reputation. This shapes their mission which revolves around aiding their clients to overcome unforeseen obstacles and enhancing their wealth over time. Among the company's noted accomplishments is being consistently listed among the World's Most Ethical Companies, a testament to their unwavering commitment towards responsible business practices.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Hartford, CT, US

Year founded

1810

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