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Remote Claims Assistant Jobs in California (NOW HIRING)

Claims Assistant

Corona, CA · Remote

$19.25 - $24.50/hr

Overview This is a remote position based in California, and candidates must reside within the state ... As a Claims Assistant, you'll be the backbone of our claims team, assisting Examiners in every ...

Remote Department: Flood - Quality Assurance Primary Duties * Reviews incoming moderate to complex residential and commercial property estimates for accuracy and compliance with carrier-specific ...

Registered Dental Assistant (RDA) certification. * Front office and/or back office dental practice experience. What to Expect This is a fully remote position supporting claims operations. Team ...

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As a fully remote organization , our team collaborates to expand access to compassionate mental ... Act as subject-matter expert for junior follow-up staff. * Assist with daily work allocation and ...

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Remote Claims Assistant information

What is a remote claims assistant?

Remote Claims Assistants are professionals who help process insurance claims from a remote location, often working from home. Their main duties include reviewing claim documents, verifying information, communicating with clients or claimants, and assisting claims adjusters in resolving cases. Using digital tools and secure platforms, they ensure claims are handled efficiently and in compliance with company policies. This role requires strong organizational skills, attention to detail, and the ability to communicate clearly with both customers and colleagues.

What skills and qualifications are needed to be a remote claims assistant?

To thrive as a Remote Claims Assistant, you need strong organizational abilities, attention to detail, and a background in administrative support or insurance claims processing. Familiarity with claims management software, basic data entry tools, and secure document handling systems is typically required. Outstanding communication, time management, and problem-solving skills help you excel in a virtual team environment. These competencies are crucial for ensuring efficient, accurate claims handling and superior customer service from a remote setting.

What are common challenges faced by remote claims assistants and how can they be managed?

Remote Claims Assistants often face challenges such as staying organized while handling multiple claims, maintaining clear communication with claimants and team members across different time zones, and adapting to various claims management systems. To manage these effectively, it's important to develop strong time management skills, utilize digital tools for tracking tasks, and establish regular check-ins with supervisors or peers. Proactive communication and ongoing training on the company's claims process can also help ensure accuracy and efficiency in claim handling.
What are the most commonly searched types of Remote Claims jobs in California? The most popular types of Remote Claims jobs in California are:
What cities in California are hiring for Remote Claims Assistant jobs? Cities in California with the most Remote Claims Assistant job openings:
Infographic showing various Remote Claims Assistant job openings in California as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 100% Remote job distribution.

Claims Assistant

Gallagher

Corona, CA • Remote

$19.25 - $24.50/hr

Full-time

Re-posted 5 days ago


Arthur J. Gallagher & Co. rating

7.7

Company rating: 7.7 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

200th of 301 rated insurance


Job description

Introduction
At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.
 

Overview
This is a remote position based in California, and candidates must reside within the state.
 
Keenan is a leading insurance brokerage and consulting firm serving hospitals, public agencies, and California school districts. Specializing in employee benefits, workers' compensation, loss control, financial services, and property & liability. Keenan is committed to delivering innovative solutions that protect and empower the communities we serve.
 
At Gallagher, we’re united by a commitment to excellence and innovation. As a Claims Assistant, you’ll be the backbone of our claims team, assisting Examiners in every aspect of claims administration. Your role will involve ensuring accuracy, preventing penalties, and delivering outstanding service to our clients. From data entry to investigating claims, you’ll be instrumental in maintaining our high standards of efficiency and client satisfaction.

How you'll make an impact
  • Input data for all new claims and maintain accurate records.
  • Process indemnity payments, wage statements, and mileage calculations.
  • Identify and mitigate potential penalties while ensuring compliance.
  • Deliver 3-point contact to verify injury mechanics, compensability, and discharge.
  • Manage correspondence, including DWC letters, delay letters, and statute letters.
  • Investigate questionable claims and escalate as needed.
  • Schedule medical appointments and manage related documentation.
  • Collaborate with nurses on return-to-work cases.
  • Maintain a 100% closing ratio and ensure timely responses to inquiries.

About You

Required: High school diploma or GED and a minimum of 1 year transferrable work experience within an office environment. Ability to pass any required licensing exams within three attempts. Excellent written, verbal and mathematic skills. Working knowledge of current PC software such as Word and Excel. Familiar with medical terminology.
Preferred: Licensed for all states in which claims are being handled. One year relevant Worker's Compensation experience.
Behaviors: Ability to operate in a team environment with the expectation of enhancing and contributing to the offices overall effectiveness and success. Able to maintain strict confidence regarding information contained in assigned work. Ability to professionally interact with all levels of branch personnel, as well as, clients, vendors and all other office visitors.

Qualifications:

Required: High school diploma or GED and a minimum of 1 year transferrable work experience within an office environment. Ability to pass any required licensing exams within three attempts. Excellent written, verbal and mathematic skills. Working knowledge of current PC software such as Word and Excel. Familiar with medical terminology.
Preferred: Licensed for all states in which claims are being handled. One year relevant Worker's Compensation experience.
Behaviors: Ability to operate in a team environment with the expectation of enhancing and contributing to the offices overall effectiveness and success. Able to maintain strict confidence regarding information contained in assigned work. Ability to professionally interact with all levels of branch personnel, as well as, clients, vendors and all other office visitors.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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