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Remote Claims Advocate Jobs in Decatur, GA (NOW HIRING)

Reserv, Inc.

APD Claims Team Lead

Atlanta, GA · On-site +1

Customer Obsession Champions - Active advocates who help leadership cultivate a customer-centric ... Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv ...

Akur8

Senior Reserving Actuary

Atlanta, GA · Remote

$170K - $230K/yr

... future claims anticipation. Recognized globally, Akur8 has been featured in: * CB Insights ... Client advocacy: Serving as advocate of the client within our company, gathering and sharing ...

All JobsClaims Advocate JobsRemote Claims Advocate JobsRemote Claims Advocate Jobs in Decatur, GA

Remote Claims Advocate information

See Decatur, GA salary details

$33.2K

$70.4K

$115.7K

How much do remote claims advocate jobs pay per year?

As of Aug 18, 2026, the average yearly pay for remote claims advocate in Decatur, GA is $70,396.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,800.00 and $86,900.00 per year, depending on experience, location, and employer.

What is the difference between Remote Claims Advocate vs Remote Claims Processor?

AspectRemote Claims AdvocateRemote Claims Processor
Required CredentialsHigh school diploma or equivalent; insurance knowledge helpfulHigh school diploma or equivalent; basic insurance understanding
Work EnvironmentCustomer service, communication-focused, remoteData entry, review, and processing, remote
Employer & IndustryInsurance companies, third-party administratorsInsurance companies, claims departments
Common Search & ComparisonYesYes

The main difference is that Remote Claims Advocates focus on assisting clients, explaining policies, and resolving issues, while Remote Claims Processors handle the administrative tasks of reviewing and processing claims. Both roles are remote, require similar credentials, and are used within insurance companies and claims departments. Candidates should consider their interest in customer interaction versus data processing when choosing between these roles.

What are popular job titles related to Remote Claims Advocate jobs in Decatur, GA?

For Remote Claims Advocate jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Remote Claims Advocate jobs in Decatur, GA look for?

The top searched job categories for Remote Claims Advocate jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Remote Claims Advocate jobs?

Cities near Decatur, GA with the most Remote Claims Advocate job openings:

Remote Claims Advocate jobs near you
Infographic showing various Remote Claims Advocate job openings in Decatur, GA as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, and 3% Contract. Highlights an 100% Remote job distribution, with an average salary of $70,396 per year, or $33.8 per hour.

APD Claims Team Lead

Reserv, Inc.

Atlanta, GA • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

Job description

About Reserv
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike.
We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you.
About the role
As a Team Lead at Reserv, you will be a working leader providing support to a Claims manager with leadership and claim technical responsibilities. Leadership responsibilities will include overseeing work done within the Commercial Auto Claims adjusting staff. We want your background and experience to deliver operational effectiveness, particularly in leveraging technology and analytics to drive better efficiencies and performance. You will serve a critical role with the team, the customers, and the client. This role will balance management responsibilities and individual contributor responsibilities when volume dictates the need for assistance with a claim.
What we need
We need you to do all the things typical to the role:
  • Flexibility - you will need to be able to switch from claims handling to coaching and feedback
  • Agility- you must have an agile mindset and the ability to pivot from focus to focus in a moment's notice
  • Be consistently dependable in achieving or exceeding goals and overcoming obstacles
  • Implement and maintain best practices for claims handling, including claim intake, investigation, evaluation, settlement, and recovery
  • Align team with client and customer expectations of the claims process
  • Serve as a resource for escalated claims
  • Foster a positive work environment, promote teamwork, and encourage professional growth and development
  • Attract, hire, retain, and provide a high level of training with the support of the rest of the leadership team
  • Prepare and present comprehensive claims reports, metrics, and analyses to clients and customers; advise clients on claim trends and loss mitigation

Job Duties:
  • Serve as backup/leader when the Manager is out of office
  • Responsible for having direct reports
  • Responsible for initial onboarding tasks / access and new hire cultural immersion
  • SME for first-line questions, escalations, roundtable discussions
  • Increased reserve and payment authority with the ability to assist with moderate reviews
  • Identify topics and trends to discuss in team Huddles and Elevated Claims Experience Workshops lead/ co-lead by Team Leads, Managers, and other Reserv employees
  • Customer Obsession Champions - Active advocates who help leadership cultivate a customer-centric mindset

Qualifications
  • 5+ years of insurance claims experience in multiple lines of business, preference for an auto with some bodily injury experience
  • 3+ years of leadership experience with a preference for experience managing in a remote environment
  • Prior team lead, supervisor, or formal mentorship/QA experience required.
  • Active adjuster license: resident-state license where available, otherwise a Designated Home State (DHS) license. Willing to obtain any additional required licenses within 60 days, including state testing.
  • Comfortable with technology and the ability to evolve the claims systems and processes to drive better efficiencies and outcomes
  • Demonstrated commitment to quality, accuracy, and attention to detail
  • Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive information
  • Proven judgment on reserves, authority, and settlement strategy on high-exposure claims.
  • Bachelor's degree, or equivalent industry experience, or professional insurance designations are a plus.

Benefits
  • Generous health-insurance package with nationwide coverage, vision, & dental
  • 401(k) retirement plan with employer matching
  • Competitive PTO policy - we want our employees fresh, healthy, happy, and energized!
  • Generous family leave policy after 8 months of continuous work
  • Work from anywhere to facilitate your work life balance
  • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!

Additionally, we will
  • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role
  • Work toward reducing and eliminating all the administrative work from an adjuster role
  • Foster a culture of empathy, transparency, and empowerment in a remote-first environment

At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

Apply