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Ledgebrook

Claims Manager (West Coast)

You'll play a key role in ensuring that our Third-Party Administrators (TPAs) deliver timely ... An eagerness to connect and collaborate across remote teams * Transparent, honest communication * A ...

E-Solutions

FINEOS Claims

Longterm Contract Onsite or Remote both works here Role Overview The Senior Technical Lead - FINEOS ... Design and oversee integration between FINEOS Claims and other insurance systems (Policy Admin ...

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How much do remote claims administrator jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote claims administrator in the United States is $26.63, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $29.81 per hour, depending on experience, location, and employer.

What is a remote claims administrator?

A Remote Claims Administrator is a professional who processes and manages insurance claims from a remote location, typically from home. They review claim submissions, verify coverage, gather necessary documentation, and communicate with policyholders, adjusters, and other stakeholders via phone, email, or online portals. Their primary goal is to ensure claims are handled efficiently, accurately, and in compliance with company policies and regulations. Working remotely, they rely on secure digital systems for data access and communication. This role requires attention to detail, strong organizational skills, and proficiency with virtual tools.

What is the difference between Remote Claims Administrator vs Remote Claims Processor?

AspectRemote Claims AdministratorRemote Claims Processor
CertificationsAdjuster licenses, insurance certificationsBasic insurance knowledge, sometimes certifications
Work EnvironmentOffice or remote, collaborative teamsPrimarily remote, individual tasks
Job ResponsibilitiesOversees claims, manages processes, communicates with clientsReviews and processes claims, data entry
Industry UsageInsurance companies, third-party administratorsInsurance companies, claims processing centers

Remote Claims Administrators typically oversee claims processes, requiring certifications and managing client communications, while Remote Claims Processors focus on reviewing and entering claim data. Both roles are common in insurance settings and often performed remotely, but the Administrator role involves more oversight and coordination.

What does a remote claims administrator do?

As a Remote Claims Administrator, your day typically involves reviewing incoming claims, verifying documentation, communicating with policyholders, and coordinating with internal teams such as adjusters or underwriters. Work is often prioritized based on claim urgency and deadlines, with digital tools and workflow management systems helping to track progress and assignments. Remote work requires strong organizational skills and proactive communication to ensure timely resolution of claims and collaboration with your team. Regular virtual meetings and updates help maintain alignment and support within the remote structure.

Is claims processing a stressful job?

Claims processing can be a demanding role for a remote claims administrator, as it involves reviewing and managing insurance claims accurately and efficiently. The job requires attention to detail, strong organizational skills, and the ability to handle high volumes of claims, which can contribute to stress levels, especially during busy periods or when dealing with complex cases.

What are the key skills and qualifications needed to thrive as a remote claims administrator?

To thrive as a Remote Claims Administrator, you need strong analytical skills, attention to detail, and experience with insurance or claims processing, often supported by a relevant degree or certification. Familiarity with claims management software, document management systems, and proficiency in Microsoft Office are typically required. Excellent written communication, time management, and problem-solving abilities distinguish top performers in this role. These skills ensure accurate, timely claims handling and effective customer service while maintaining compliance in a remote work environment.
More about Remote Claims Administrator jobs
What cities are hiring for Remote Claims Administrator jobs? Cities with the most Remote Claims Administrator job openings:
What states have the most Remote Claims Administrator jobs? States with the most job openings for Remote Claims Administrator jobs include:
What job categories do people searching Remote Claims Administrator jobs look for? The top searched job categories for Remote Claims Administrator jobs are:
Remote Claims Administrator jobs near you
Infographic showing various Remote Claims Administrator job openings in the United States as of August 2026, with employment types broken down into 91% Full Time, 7% Part Time, and 2% Contract. Highlights an 85% Physical, 4% Hybrid, and 11% Remote job distribution, with an average salary of $55,393 per year, or $26.6 per hour.

General Liability & Premises Liability Claims Adjuster (Remote)

CCMSI

Dallas, TX • Remote

$75K - $85K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

OverviewSenior General Liability & Premises Liability Claims Adjuster (Remote)Compensation: $75,000-$85,000 annually (based on experience)Schedule: Monday-FridayWork Model: Fully Remote 

Build Your Career With Purpose at CCMSI

At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success.

We don't just process claims-we support people. As the largest privately-owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work, and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day.

Job Summary 

The General Liability & Premises Liability Claims Adjuster is responsible for the investigation, evaluation, negotiation, and resolution of commercial general liability, premises liability, and bodily injury claims within a national accounts environment.

This role supports several high-profile national account programs operating within the hospitality, retail, and entertainment industries, requiring exceptional communication, strong liability analysis, and the ability to independently manage claims from assignment through resolution.

Approximately 15% of the claim inventory involves New York exposures, making an active New York Adjuster License a requirement for consideration. Claims are handled across multiple jurisdictions nationwide and frequently involve litigated matters, attorney representation, bodily injury exposures, and complex liability investigations.

The ideal candidate brings significant experience handling commercial general liability and premises liability claims, understands litigation management and defense counsel oversight, and is comfortable working directly with sophisticated national account clients that expect responsiveness, thorough documentation, and proactive claim management.

This is not a high-volume production environment. Adjusters are expected to own their files, exercise sound judgment, maintain strong client relationships, and deliver high-quality claim outcomes.

ResponsibilitiesWhen we hire adjusters, we look for professionals who take ownership of their work, navigate complex claims with confidence, and deliver exceptional service with integrity. In this role, you'll manage your files independently while contributing to a collaborative, highperforming team.What You'll Do
  • Investigate, evaluate, and adjust multiline liability claims (GL & bodily injury) in accordance with CCMSI standards and state requirements.
  • Manage claims involving commercial vehicles, trucking exposures, commercial general liability premises/product claims, and thirdparty liability.
  • Determine coverage, assess liability, and develop defensible claim strategies.
  • Review medical, legal, and vendor invoices for accuracy and reasonableness; negotiate discrepancies as needed.
  • Establish, monitor, and adjust reserves in alignment with exposure and authority guidelines.
  • Negotiate settlements with claimants, attorneys, and representatives in accordance with client expectations.
  • Engage, coordinate, and manage defense counsel or other external vendors when appropriate.
  • Identify and pursue subrogation opportunities.
  • Maintain detailed and timely claim documentation, diary management, and financial reporting.
  • Support excess reporting requirements and client communication needs.
  • Deliver consistent, highquality service with professionalism and integrity.
Who Will Thrive in This Role?

You may be a great fit if you:

  • Have extensive General Liability and Premises Liability claim experience
  • Enjoy investigating and resolving complex liability claims
  • Are comfortable managing litigation and working with defense counsel
  • Prefer a relationship-driven national account environment over high-volume transactional claim handling
  • Take ownership of your files and proactively communicate with clients and stakeholders
  • Thrive in hospitality, retail, entertainment, or other customer-facing liability exposures
Qualifications

What You Bring

Required
  • Active New York Adjuster License required
  • Active adjuster license in home state required
  • Minimum 5 years of General Liability and Premises Liability claim handling experience
  • Experience handling:
    • Commercial General Liability (CGL) claims
    • Premises Liability claims
    • Bodily Injury claims
    • Attorney-represented claims
    • Litigated claims
  • Experience managing claims from investigation through resolution
  • Experience working directly with defense counsel and litigation management
  • Strong liability investigation and coverage analysis skills
  • Ability to evaluate damages, establish reserves, and negotiate settlements
  • Experience handling claims across multiple jurisdictions
  • Excellent written and verbal communication skills
  • Strong organizational and diary management skills
  • Ability to work independently in a fully remote environment
  • Reliable attendance during business hours
Preferred
  • Experience performing coverage evaluations and coverage position analysis
  • draft/issue tender letters
  • Experience working within a TPA environment
  • Bilingual (English/Spanish) is a bonus but not required 

Why You'll Love Working Here

  • 4 weeks (Paid time off that accrues throughout the year in accordance with company policy) + 10 paid holidays in your first year
  • Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance
  • Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)
  • Career growth: Internal training and advancement opportunities
  • Culture: A supportive, team-based work environment

 

How We Measure Success 

 At CCMSI, great adjusters stand out through ownership, accuracy, and impact. We measure success by:  

  • Quality claim handling - thorough investigations, strong documentation, well-supported decisions
  • Compliance & audit performance - adherence to jurisdictional and client standards
  • Timeliness & accuracy - purposeful file movement and dependable execution
  • Client partnership - proactive communication and strong follow-through
  • Professional judgment - owning outcomes and solving problems with integrity
  • Cultural alignment - believing every claim represents a real person and acting accordingly

This is where we shine, and we hire adjusters who want to shine with us.

Compensation & Compliance

The posted salary reflects CCMSI's good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.

CCMSI offers comprehensive benefits including medical, dental, vision, life, and disability insurance.

Paid time off accrues throughout the year in accordance with company policy, with paid holidays and eligibility for retirement programs in accordance with plan documents.

Visa Sponsorship: CCMSI does not provide visa sponsorship for this position.ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process.Equal Opportunity Employer: CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations.

Background checks, if required for the role, are conducted only after a conditional offer and in accordance with applicable fair chance hiring laws.

Our Core Values

At CCMSI, we believe in doing what's right-for our clients, our coworkers, and ourselves. We look for team members who:

  • Lead with transparency We build trust by being open and listening intently in every interaction.
  • Perform with integrity We choose the right path, even when it is hard.
  • Chase excellence We set the bar high and measure our success. What gets measured gets done.
  • Own the outcome Every employee is an owner, treating every claim, every decision, and every result as our own.
  • Win together Our greatest victories come when our clients succeed. 

We don't just work together-we grow together. If that sounds like your kind of workplace, we'd love to meet you.

#CCMSICareers #EmployeeOwned #GreatPlaceToWorkCertified #TPA #GeneralLiabilityClaims #PremisesLiability #BodilyInjuryClaims #LitigationManagement #NationalAccounts #HospitalityClaims #RetailClaims #EntertainmentClaims #InsuranceCareers #RemoteJobs #HiringNow #NewYorkAdjusterLicenseRequired#IND123 #LI-RemoteEmployment Type: OTHER

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