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Remote Claims Adjuster Jobs in Santa Rosa, CA (NOW HIRING)

First American

Claims Advocate Specialist

Santa Rosa, CA · Remote

$20.34 - $27.12/hr

Investigating, analyzing and responding to highly complex claims from escalated to management ... 12 Hourly, Remote This hiring range is a reasonable estimate of the base pay range for this ...

Getaway Travel Agency

Customer Representative Agent

Napa, CA · Remote

$18.25 - $24.75/hr

Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency. * Travel perks and exclusive industry discounts. * Supportive team environment with ongoing training.

All JobsClaims Adjuster JobsRemote Claims Adjuster JobsRemote Claims Adjuster Jobs in Santa Rosa, CA

Remote Claims Adjuster information

See Santa Rosa, CA salary details

$33.3K

$70.6K

$98.4K

How much do remote claims adjuster jobs pay per year?

As of Aug 23, 2026, the average yearly pay for remote claims adjuster in Santa Rosa, CA is $70,639.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,800.00 and $82,500.00 per year, depending on experience, location, and employer.

What is a remote claims adjuster?

A Remote Claims Adjuster is an insurance professional who evaluates and processes insurance claims from a remote location, rather than from a traditional office. They review documentation, investigate claims, communicate with policyholders, and determine the validity and value of each claim using digital tools and software. This role requires strong analytical, communication, and organizational skills, as well as the ability to work independently. Remote Claims Adjusters often handle claims related to property, auto, health, or other types of insurance, depending on their employer.

What does a remote claims adjuster do?

The job duties of a remote claims adjuster involve taking steps to review, analyze, and investigate insurance claims. As a remote claims adjuster, you work from home, but you may have to travel to investigate cases related to vehicles or property. You view documents and reports related to the claim and assess variables, such as liability and the coverage offered in the insurance policy. You consult with experts, including doctors in the case of casualty claims. You may assist in the settlement of a claim by negotiating with the insurance policyholder.

What are the key skills and qualifications needed to thrive as a remote claims adjuster, and why are they important?

To thrive as a Remote Claims Adjuster, you need strong analytical skills, attention to detail, and a relevant educational background such as a bachelor's degree or industry certifications like AIC or CPCU. Familiarity with claims management software, digital communication tools, and document management systems is typically required. Effective communication, negotiation, and time management help you excel in handling complex claims and working independently. These skills ensure accurate claims processing, timely resolutions, and high customer satisfaction in a virtual work environment.

What are some common challenges faced by remote claims adjusters and how can they be managed?

One common challenge for remote claims adjusters is maintaining effective communication with clients, colleagues, and third parties without face-to-face interactions. Adjusters must be proactive in using technology, such as video calls and secure messaging, to gather information and provide updates. Additionally, managing a structured workday and handling multiple claims simultaneously can be demanding; strong organizational skills and the ability to prioritize tasks are essential. Regular check-ins with team members and leveraging digital tools can help remote adjusters stay connected and efficient.

Can a remote claims adjuster work from home?

Yes, remote claims adjusters typically work from home, using computer software and communication tools to evaluate claims, communicate with clients, and document their work. This setup allows for flexible schedules and requires strong organizational and technical skills.

How much do remote claims adjusters make?

Remote claims adjusters typically earn between $45,000 and $75,000 annually, depending on experience, location, and the complexity of claims handled. Some experienced adjusters or those working for specialized insurance companies can earn over $80,000 per year. Compensation may also include bonuses and benefits based on performance and certifications such as the AIC or CPCU.
More about Remote Claims Adjuster jobs

What are the most commonly searched types of Claims Adjuster jobs in Santa Rosa, CA?

The most popular types of Claims Adjuster jobs in Santa Rosa, CA are:

What are popular job titles related to Remote Claims Adjuster jobs in Santa Rosa, CA?

For Remote Claims Adjuster jobs in Santa Rosa, CA, the most frequently searched job titles are:

What cities near Santa Rosa, CA are hiring for Remote Claims Adjuster jobs?

Cities near Santa Rosa, CA with the most Remote Claims Adjuster job openings:

Remote Claims Adjuster jobs near you
Infographic showing various Remote Claims Adjuster job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 1% Internship, 83% Full Time, 12% Part Time, and 4% Contract. Highlights an 85% Physical, 4% Hybrid, and 11% Remote job distribution, with an average salary of $70,639 per year, or $34 per hour.

Claims Advocate Specialist

First American Financial Corporation

Santa Rosa, CA • On-site, Remote

$20.34 - $27.12/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago

Job description

Who We Are
Join a team that puts its People First! As a member of First American's family of companies, First American Home Warranty offers a wide range of home warranty products and services to home sellers, buyers and agents. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.
What We Do
As a member of the First American family of companies, First American Home Warranty offers a wide range of home warranty products and services to home sellers, buyers and agents. Because our employees enable our future, we invest in theirs by supporting their careers and promoting their overall wellbeing. First American has created an award-winning culture and has been named to the Fortune 100 Best Companies to Work For® 2018 list for the sixth consecutive year
The Claims Advocate is responsible for finding resolution to highly complex or highly escalated claims that cannot be handled through normal claims channels.
The primary functions of the role include:
  • Investigating, analyzing and responding to highly complex claims from escalated to management, Corporate or other lines of business
  • Managing support on inbound rotary to review high priority claims, while resolving multiple customer inquiries simultaneously
  • Answering incoming calls, chats, emails and voicemails from customers and contractors providing assistance with call volume and back office work as needed
  • Offering and effectively explaining terms and conditions of claim options, denial, cash out, replacement, reimbursement, outside reimbursement and process payment requests
  • Piloting innovative company initiatives

Requirements:
  • Bachelors Degree or commensurate work experience
  • 1-2 years of previous customer service experience
  • Excellent communication skills (Oral and written)
  • Basic mechanical, technical and contract knowledge and understanding
  • Exceptional customer service skills
  • Possess analytical and investigative skills
  • Proficient in Microsoft Word, Outlook and ability to navigate through Access
  • Fundamental understanding of the home warranty industry
  • Ability to keep composure in hostile conversations

Preferred
  • Previous leadership experience desired but not required (experience could be work related, school or extracurricular activities related)

Pay Range: $20.34 - $27.12 Hourly, Remote
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **
First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).
First American intends to conduct a review of an applicant's criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.
What We Offer
By choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

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