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Remote Claim Processor Jobs in Indianapolis, IN (NOW HIRING)

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Remote Claim Processor information

See Indianapolis, IN salary details

$11

$18

$25

How much do remote claim processor jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote claim processor in Indianapolis, IN is $18.32, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.76 per hour, depending on experience, location, and employer.

What is the difference between Remote Claim Processor vs Remote Claims Examiner?

AspectRemote Claim ProcessorRemote Claims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may require insurance or healthcare certificationsHigh school diploma or equivalent; often requires insurance or healthcare-related certifications
Work EnvironmentHome-based, independent work settingHome-based, independent work setting
Industry UsageInsurance, healthcare, government agenciesInsurance, healthcare, government agencies
Job FocusProcessing insurance claims, data entry, verifying informationReviewing and adjudicating insurance claims, ensuring compliance

Both roles are remote positions within the insurance and healthcare industries, requiring similar credentials and work environments. The main difference lies in their focus: Remote Claim Processors handle initial claim processing and data entry, while Remote Claims Examiners review and make decisions on claims to ensure accuracy and compliance.

What is a remote claim processor?

A Remote Claim Processor is a professional who reviews, evaluates, and processes insurance claims from a remote location, often from home. They verify the accuracy of submitted information, ensure policy guidelines are met, and decide whether claims should be approved, denied, or require further investigation. This role typically involves working with health, auto, or property insurance claims and requires strong attention to detail, analytical skills, and familiarity with relevant software systems. Working remotely allows claim processors to handle their duties outside of a traditional office environment while maintaining communication with their team and clients through digital platforms.

What skills and qualifications are needed to thrive as a remote claim processor?

To thrive as a Remote Claim Processor, you need strong analytical skills, attention to detail, and a background in insurance or healthcare administration, typically supported by a high school diploma or relevant certification. Familiarity with claims management software, electronic health record (EHR) systems, and Microsoft Office is crucial for daily tasks. Excellent communication, problem-solving abilities, and self-motivation help remote claim processors efficiently resolve issues and work independently. These skills ensure accurate claims processing, timely resolution, and high customer satisfaction in a remote environment.

What are common challenges faced by remote claim processors, and how can they be managed?

Remote claim processors often encounter challenges such as maintaining effective communication with team members and staying up-to-date with changing insurance policies and procedures. To manage these challenges, it's important to leverage collaboration tools like instant messaging and video conferencing, and to participate actively in virtual training sessions. Additionally, setting up a dedicated workspace and following a structured daily routine can help ensure productivity and accuracy when processing claims remotely.
What are popular job titles related to Remote Claim Processor jobs in Indianapolis, IN? For Remote Claim Processor jobs in Indianapolis, IN, the most frequently searched job titles are:
What job categories do people searching Remote Claim Processor jobs in Indianapolis, IN look for? The top searched job categories for Remote Claim Processor jobs in Indianapolis, IN are:
Remote Claim Processor jobs near you
Infographic showing various Remote Claim Processor job openings in Indianapolis, IN as of August 2026, with employment types broken down into 73% Full Time, 9% Part Time, and 18% Contract. Highlights an 100% Remote job distribution, with an average salary of $38,104 per year, or $18.3 per hour.

Customer Support Representative

Five Star Solutions

Fishers, IN • Remote

$14/hr

Full-time

Posted 8 days ago

Job description

We are seeking customer-focused individuals to join our team supporting a membership services campaign. In this role, you will assist customers with membership inquiries, account updates, cancellations, and service requests while providing exceptional customer service. Successful candidates are confident communicators who can navigate multiple systems, multitask efficiently, and remain professional when assisting customers with challenging situations.

This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY

Key Responsibilities
  • Assist customers with membership questions and account management.
  • Follow approved client scripts to present retention offers and attempt to save memberships before processing cancellations.
  • Process cancellation requests using one of two CRM systems based on the customer's location.
  • Navigate multiple CRM systems to review account history, transactions, and previous actions.
  • Update customer information and maintain accurate account records.
  • Complete and submit claim forms to appropriate locations.
  • Create and manage family membership plans.
  • Schedule services for customers at participating locations.
  • Add or remove vehicles from customer accounts.
  • Submit messages to locations regarding missing vehicle information, customer complaints, or service concerns.
  • Guide customers through their online account portals.
  • Send promotional coupons and submit refund requests to corporate offices when appropriate.
  • Locate equipment and location information using internal resources and approved scripts.
  • Stay current on company services, policies, and frequent updates.
Qualifications
  • 1 year of prior call center, office, or customer service experience required
  • Strong customer service and communication skills.
  • Comfortable working in multiple computer systems simultaneously.
  • Ability to learn and navigate various CRM platforms.
  • Excellent attention to detail and organizational skills.
  • Ability to adapt quickly to changing processes and policies.
  • Strong problem-solving skills and a positive attitude.
Work Environment

This is a fast-paced, high-volume contact center position. The ideal candidate remains calm under pressure, demonstrates empathy, and is committed to providing outstanding service while meeting performance expectations.

If you enjoy helping customers, solving problems, and working in a dynamic environment, we'd love to hear from you!

$14 - $14 an hour

Starting pay - $14/hr plus shift differential(extra $1/hr nights & wkds)

Working hours between - 10:00am-7:00pm (EST) ; Work Days - M-F and rotating weekends

Paid Training - typically 1 week in length from 9:00am-5:00pm Mon-Fri (EST)

Status - Full Time 40 hours, Benefit eligible 1st of month after 60 days 

The above statements are intended to describe the general nature and level of work and are not intended to be an exhaustive list of all responsibilities, duties, and skills required of the job

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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