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Remote Claim Processor Jobs in Indianapolis, IN (NOW HIRING)

Deloitte

Epic Denials Management Operator

Indianapolis, IN · Remote

$17.25 - $23/hr

... claim issues, or operational data For individuals assigned and/or hired to work in a remote role ... 277 processing) received from third party payers. Conduct Denial categorization and root cause ...

Erie Insurance

Property Adjuster II

Indianapolis, IN · On-site +1

$63K - $100K/yr

Remote Salary Range: $63,130.00 - $100,843.00 * salary range is for this level and may vary based ... Documents claim files and submits report for closure. * Recognizes subrogation situations and ...

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All JobsClaim Processor JobsRemote Claim Processor JobsRemote Claim Processor Jobs in Indianapolis, IN

Remote Claim Processor information

See Indianapolis, IN salary details

$11

$18

$25

How much do remote claim processor jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote claim processor in Indianapolis, IN is $18.32, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.76 per hour, depending on experience, location, and employer.

What is the difference between Remote Claim Processor vs Remote Claims Examiner?

AspectRemote Claim ProcessorRemote Claims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may require insurance or healthcare certificationsHigh school diploma or equivalent; often requires insurance or healthcare-related certifications
Work EnvironmentHome-based, independent work settingHome-based, independent work setting
Industry UsageInsurance, healthcare, government agenciesInsurance, healthcare, government agencies
Job FocusProcessing insurance claims, data entry, verifying informationReviewing and adjudicating insurance claims, ensuring compliance

Both roles are remote positions within the insurance and healthcare industries, requiring similar credentials and work environments. The main difference lies in their focus: Remote Claim Processors handle initial claim processing and data entry, while Remote Claims Examiners review and make decisions on claims to ensure accuracy and compliance.

What is a remote claim processor?

A Remote Claim Processor is a professional who reviews, evaluates, and processes insurance claims from a remote location, often from home. They verify the accuracy of submitted information, ensure policy guidelines are met, and decide whether claims should be approved, denied, or require further investigation. This role typically involves working with health, auto, or property insurance claims and requires strong attention to detail, analytical skills, and familiarity with relevant software systems. Working remotely allows claim processors to handle their duties outside of a traditional office environment while maintaining communication with their team and clients through digital platforms.

What skills and qualifications are needed to thrive as a remote claim processor?

To thrive as a Remote Claim Processor, you need strong analytical skills, attention to detail, and a background in insurance or healthcare administration, typically supported by a high school diploma or relevant certification. Familiarity with claims management software, electronic health record (EHR) systems, and Microsoft Office is crucial for daily tasks. Excellent communication, problem-solving abilities, and self-motivation help remote claim processors efficiently resolve issues and work independently. These skills ensure accurate claims processing, timely resolution, and high customer satisfaction in a remote environment.

What are common challenges faced by remote claim processors, and how can they be managed?

Remote claim processors often encounter challenges such as maintaining effective communication with team members and staying up-to-date with changing insurance policies and procedures. To manage these challenges, it's important to leverage collaboration tools like instant messaging and video conferencing, and to participate actively in virtual training sessions. Additionally, setting up a dedicated workspace and following a structured daily routine can help ensure productivity and accuracy when processing claims remotely.
What are popular job titles related to Remote Claim Processor jobs in Indianapolis, IN? For Remote Claim Processor jobs in Indianapolis, IN, the most frequently searched job titles are:
What job categories do people searching Remote Claim Processor jobs in Indianapolis, IN look for? The top searched job categories for Remote Claim Processor jobs in Indianapolis, IN are:
Remote Claim Processor jobs near you
Infographic showing various Remote Claim Processor job openings in Indianapolis, IN as of August 2026, with employment types broken down into 73% Full Time, 9% Part Time, and 18% Contract. Highlights an 100% Remote job distribution, with an average salary of $38,104 per year, or $18.3 per hour.

Property Field Claims Adjuster (Northwest Indiana)

American Family Mutual Insurance Company

Indianapolis, IN • On-site, Remote

$57K - $94K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago

Job description

You will investigate and maintain property claims, secure information, review coverages, complete field inspections, and settle claims. You will handle moderately complex homeowner property field claims, typically within the Northwest Indiana: Hammond, Highland, Merrillville, Schererville or surrounding area (you must be located in this market). You will also occasionally handle desk claims.
This is a fully remote/work from home role where you will spend 80% of your time in the field. On occasion you may be asked to travel to an office location for in person engagement activities such as team meetings, training and culture events. Relocation support offered for eligible candidates.
You will report to the Property Claim Manager. A company fleet vehicle is provided with the position and there's an option to use the vehicle for personal use.
Position Compensation Range:
$57,000.00 - $94,000.00
Pay Rate Type:
Salary
Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.
Primary Accountabilities
  • Investigates origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc.
  • Identifies complex issues and seeks assistance as needed. Handles claims on a good faith basis.
  • Handles both 1st party and 3rd party claims under multiple policy types and numerous endorsements.
  • Conducts on-site inspections when needed, evaluates damages, and handles claim negotiations with insureds, claimants, attorneys, public adjusters.
  • Responds to customer inquiries, makes appropriate decisions and closes file as needed.
  • Interprets and determines policies, leases, by-laws, declarations, articles and contract coverages and applies to all parties for assigned losses.
  • Proactively provides all parties with claim process and status as appropriate; answers questions or redirects to other areas.
  • May be required to complete other assignments, job duties, or participate in projects based upon skills, achievements, or experience.

Specialized Knowledge & Skills Requirements
  • Demonstrated experience providing customer-driven solutions, support, or service.
  • Demonstrated experience handling 1st and 3rd party, multi-line claims across our operating territories, or other equivalent experience.
  • Demonstrated experience handling moderately complex claims, or other equivalent experience.
  • Solid knowledge and understanding of policies and endorsements related to casualty coverages, or other equivalent knowledge.
  • Solid knowledge and understanding of each phase of the claim handling process, or other equivalent knowledge.
  • Property claims adjusting experience preferred.

Licenses
  • Valid driver's license required plus an acceptable driving record.
  • Obtain state specific property casualty claims licensing as required.

Travel Requirements
  • Up to 50%.
  • Catastrophe duty up to 75% as applicable.

Physical Requirements
  • Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like. This position may require employees to visit areas that have a higher hazard than a typical office such as customer homes, body shops, or other locations.
  • Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.
  • Adjusting or moving objects up to 50 pounds in all directions.

Working Conditions
  • Low temperatures.
  • High temperatures.
  • Outdoor elements such as precipitation and wind.
  • Noisy environments.
  • Hazardous conditions.
  • Poor ventilation.
  • Small and/or enclosed spaces.

Additional Information
  • To ensure a strong start, all employees participate in our New Employee Orientation during their first week. This experience is held in person at our Madison, WI Headquarters or one of our AmFam core locations to help you connect with our mission, meet key team members and build relationships that support your growth. At times, sessions may be delivered virtually based on scheduling and availability.
  • Offer to selected candidate will be made contingent on the results of applicable background checks
  • Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions
  • Sponsorship will not be considered for this position unless specified in the posting

#LI-Hybrid
We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.
We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email AskHR@AmFam.com to request a reasonable accommodation.
#LI-JA2

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