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Remote Cisco Voip Jobs (NOW HIRING)

TEKsystems

Voice Engineer

Memphis, TN · Remote

$70 - $80/hr

... • Cisco UCS • Voice over IP (VoIP) • Carrier-based call routing • Contact center ... remote position. Application Deadline This position is anticipated to close on Sep 11, 2026. About ...

3B Staffing LLC

Telecom Engineer 2

Orlando, FL · Remote

Title - Telecom Engineer 2 Type - Remote CTH Location - Orlando We talked to the hiring manager ... Knowledge of WAN/LAN technologies and VoIP/SIP call routing technologies and protocols, including ...

3B Staffing LLC

Telecom Engineer 2

Orlando, FL · Remote

Title - Telecom Engineer 2 Type - Remote CTH Location - Orlando We talked to the hiring manager ... Knowledge of WAN/LAN technologies and VoIP/SIP call routing technologies and protocols, including ...

Curtisswright

Senior Sales Engineer - Army Programs

$144K - $175K/yr

Remote - U.S. East Coast Salary Range: $144,100 - 175,000 per year plus bonus Please note that the ... At least one Cisco CCNP (Router/Switch, Voice, Security, or Wireless) required * Aruba ACMP ...

Curtisswright

Air Force Sales Engineer

Portland, OR · Remote

$144K - $175K/yr

Remote - U.S. East Coast Salary Range: $144,100 - 175,000 per year plus bonus Please note that the ... At least one Cisco CCNP (Router/Switch, Voice, Security, or Wireless) required * Aruba ACMP ...

Nextgen

Specialist II, Info Ops

Provide remote/on-site support, as required when issues are escalated from the support desk ... Switches, Routers, LAN, WAN, VPN, DHCP, TCP/IP, DNS, UDP, Latency, VoIP, QoS, BGP, OSPF, wireless ...

TRILLIUM HEALTH RESOURCES

Systems Engineer II

NC · Remote

$68K - $95K/yr

Remote within North Carolina. POSTING DETAILS: Make an Impact Trillium Health Resources is a ... VOIP Systems (Cisco Call Manager, Avaya, 3CX, Shoretel, or others) * Network +, CCNA, CCNP, MCSE ...

kgs

Senior Program Manager, Network & Telecom

Washington, DC · On-site +1

$131K - $131K/yr

This position may be Remote or Hybrid depending on program requirements. Essential Functions ... Cisco certifications (CCNP, CCSP, or equivalent) * Experience managing transitions from legacy ...

kgs

Senior Program Manager, Network & Telecom

Washington, DC · On-site +1

$131K - $131K/yr

This position may be Remote or Hybrid depending on program requirements. Essential Functions ... Cisco certifications (CCNP, CCSP, or equivalent) * Experience managing transitions from legacy ...

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Remote Cisco Voip information

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$19

$52

$80

How much do remote cisco voip jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote cisco voip in the United States is $52.51, according to ZipRecruiter salary data. Most workers in this role earn between $40.87 and $62.74 per hour, depending on experience, location, and employer.

What is the difference between Remote Cisco Voip vs Remote Network Technician?

AspectRemote Cisco VoipRemote Network Technician
CertificationsCCNA Voice, CCNP CollaborationCCNA, Network+
Work EnvironmentRemote, VoIP systems, telephonyRemote, network infrastructure, hardware
Industry UsageTelecommunications, IT servicesIT, networking, enterprise infrastructure

Remote Cisco Voip specialists focus on configuring and maintaining VoIP systems using Cisco platforms, often working with telephony and communication networks. Remote Network Technicians handle broader network infrastructure, troubleshooting hardware and network issues. While both roles require networking knowledge and certifications, Remote Cisco Voip is specialized in voice communication systems, whereas Remote Network Technicians work on overall network health and hardware.

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Remote Cisco Voip jobs near you
Infographic showing various Remote Cisco Voip job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 8% In-person, and 92% Remote job distribution, with an average salary of $109,219 per year, or $52.5 per hour.

Contact Center Platform Support Specialist I Remote - NM, TX, AZ only

UnityBPO

Albuquerque, NM • On-site, Remote

$18 - $20/hr

Full-time

Posted 23 days ago

Job description

Job Type
Full-time
Description
Employment Type: Full-Time, 3-6 Month Contract (Potential for Long-Term Employment)
Are you looking to launch a career in contact center technology, telecommunications, or IT support? We're hiring a Contact Center Platform Support Specialist I to join our team and provide first-level technical and operational support for our cloud-based
telecommunications Platform.
Working closely with senior administrators and engineers, you'll help keep our contact center running smoothly - supporting users, configuring call routing, and troubleshooting day-to-day issues - while building hands-on expertise in cloud communications and customer experience technologies.
What You'll Do
  • Provide Level 1 support by responding to incidents, service requests, and technical issues.
  • Assist with user account creation, permissions, and profile maintenance.
  • Monitor contact center platform health and escalate issues when necessary.
  • Support basic configuration of queues, skills, campaigns, and agent profiles.
  • Assist with maintaining IVR menus, call routing, and call flow documentation.
  • Perform basic troubleshooting of voice quality, login, headset, and connectivity issues.
  • Document incidents, resolutions, and support activities within the ticketing system.
  • Assist with user acceptance testing (UAT) for system updates and new functionality.
  • Support end-user training and create or update user documentation and knowledge articles.
  • Generate routine operational reports and performance dashboards.
  • Coordinate with telecommunications vendors and internal IT teams during issue resolution.
  • Follow HIPAA, security, and organizational policies when supporting contact center operations.

Requirements
What You'll Need
Required Qualifications
  • Associate degree in Information Technology, Computer Science, Business, Healthcare Administration, or a related field - or equivalent work experience.
  • 0-2 years of experience in a help desk, technical support, customer service, or contact center environment.
  • Strong customer service and communication skills.
  • Basic troubleshooting and analytical abilities.
  • Ability to quickly learn new software applications and cloud technologies.
  • Strong organizational skills and attention to detail.
  • Ability to work independently and collaboratively within a team environment.

Technical Skills
Basic Contact Center Operations • User Account Administration • Incident Management • Customer Service • Ticket Management • Microsoft Office Suite • Microsoft Excel • Basic Reporting • Call Queue Administration • IVR Fundamentals • Cloud Application Support • Documentation • Team Collaboration • Basic VoIP Concepts
Preferred Qualifications
  • Exposure to cloud contact center platforms such as Five9, RingCentral, Genesys, NICE CXone, or Cisco.
  • Basic understanding of VoIP or telecommunications concepts.
  • Familiarity with call center operations or customer service environments.
  • Experience using Microsoft Excel and Microsoft Office.
  • Healthcare customer service or patient access experience is a plus.
  • Five9 Administrator Certification (or willingness to obtain certification after hire).

Core Competencies
Customer Focus • Problem Solving • Communication • Attention to Detail • Time Management • Learning Agility • Teamwork • Accountability • Adaptability • Professionalism
Disclaimer
  • The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification/job function.
  • It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position.
  • The preceding job description does not alter the "at will" status and therefore does not constitute a contract of employment, expressed, or implied between any employee and UnityBPO.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Salary Description
$18.00 - $20.00

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