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Remote Cisco Collaboration Jobs in Michigan (NOW HIRING)

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Remote Cisco Collaboration information

What is the difference between Remote Cisco Collaboration vs Remote Cisco Voice Engineer?

AspectRemote Cisco CollaborationRemote Cisco Voice Engineer
CertificationsCCNA Collaboration, CCNP CollaborationCCNA Voice, CCNP Voice
Work EnvironmentDesign, implement, and support Cisco collaboration solutions like WebEx, Cisco Meeting ServerConfigure and troubleshoot Cisco VoIP systems, Cisco Unified Communications
Industry UsageUsed across enterprise communication departments, IT teamsPrimarily in telecom, enterprise voice solutions

Remote Cisco Collaboration roles focus on deploying and supporting Cisco collaboration tools like WebEx and Cisco Meeting Server, while Remote Cisco Voice Engineer roles specialize in configuring and troubleshooting Cisco VoIP systems. Both require similar certifications and often work within the same industry environments, but their core responsibilities differ in scope and technical focus.

What are some typical challenges faced by professionals working in remote Cisco Collaboration roles?

Professionals in remote Cisco Collaboration roles often encounter challenges such as troubleshooting complex network issues without on-site access to hardware, ensuring seamless communication across diverse teams, and staying updated with frequent software and firmware updates. Additionally, they must be proactive in coordinating with IT support and end-users to resolve problems quickly while maintaining security standards. Strong self-management, clear documentation practices, and effective remote communication skills are essential to succeed in this environment.

What is a Remote Cisco Collaboration specialist?

A Remote Cisco Collaboration specialist is an IT professional who manages, configures, and supports Cisco's collaboration solutions, such as Webex, Jabber, and Unified Communications Manager, from a remote location. They help organizations implement and maintain voice, video, messaging, and conferencing technologies to ensure seamless communication. These specialists often troubleshoot issues, optimize system performance, and provide end-user support, all while working offsite.

What are the key skills and qualifications needed to thrive as a Remote Cisco Collaboration Specialist, and why are they important?

To thrive as a Remote Cisco Collaboration Specialist, you need in-depth knowledge of Cisco Unified Communications, networking fundamentals, and typically a relevant certification such as Cisco CCNP Collaboration. Familiarity with Cisco tools like Webex, CUCM, and Jabber, as well as remote monitoring and troubleshooting systems, is essential. Strong problem-solving skills, clear communication, and the ability to work independently are crucial soft skills for this remote role. These competencies ensure effective, secure collaboration solutions and timely support for distributed teams and clients.
What are popular job titles related to Remote Cisco Collaboration jobs in Michigan? For Remote Cisco Collaboration jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Remote Cisco Collaboration jobs in Michigan look for? The top searched job categories for Remote Cisco Collaboration jobs in Michigan are:
Infographic showing various Remote Cisco Collaboration job openings in Michigan as of July 2026, with employment types broken down into 84% Full Time, and 16% Contract. Highlights an 100% Remote job distribution.

Solutions Engineer - US Public Sector (USPS)

Cisco

Ann Arbor, MI • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago


Cisco Systems rating

8.0

Company rating: 8.0 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

55th of 156 rated electronics manufacturers


Job description

The application window is expected to close on: 08/01/2026

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Ideal candidate will be located in Chicago, Illinois or Ann Arbor, Michigan; however; would consider candidates in the Remote US


Meet the Team

The Global Virtual Sales organization is one of Cisco's fastest growing sales teams and is the talent engine for Cisco Sales with diverse and motivated teams that consistently deliver profitable growth. The team serves the customer life cycle through a series of selling motions to drive higher value and an efficient experience from Cisco solutions. This dynamic and international team brings determination to the sales floor every day, connecting Cisco customers with solutions that can transform their businesses and change the world. A platform for success is provided, including coaching, training and on-the-job learning that strongly supports career advancement. An innovative, flexible and award-winning working environment is offered, using the latest Cisco technology to enable and empower performance to the very best of abilities. The teams promptly adapt to respond to market changes, and all members are highly encouraged to give back to local communities.

Your Impact

This role offers a career where challenge and appreciation go hand in hand, surrounded by a dynamic team that values creativity, ambition, and genuine connections. In this collaborative environment, colleagues become friends, managers provide dedicated coaching, and innovative thinking builds every success.

As a Solutions Engineer - USPS, this role functions as a technical sales professional, owning the Cisco brand with customers and partners. The role provides technical solutions to address customer and partner business needs, collaborating with the aligned Inside Account Executives (iAEs) on the customer plan, jointly ensuring customer success. The Solutions Engineer serves as an authority or trusted technical advisor by the account team and customer/partner.

Responsibilities include

Demonstrating solid understanding of Cisco's portfolio, including any specialized/architecture perspective. Increasing penetration via cross/up-selling and displacing competition. Leading the technical relationship with customer(s)/partner(s).

Leading engagements with IT & decision makers at customer/partner and LOB interaction. Possessing knowledge of the customer environment and market, including competitor plays. Serving as a primary technical sales influencer. Translating needs into technical requirements.

Spending most selling time landing opportunities and expanding within an account.

Involvement in territory strategic planning.

Providing active feedback to relevant sales teams on strategic customer needs and market opportunities, and competitive market tactics.

Taking the lead on moving deals across the technical sales process. Designing and communicating relevant solutions based on technical and business requirements identified by the customer or partner. Managing a virtual support team of sales resources. Leveraging relevant tools and resources to support a deal. Accountable for getting the technical closure.

Increasing revenue - closed opportunities converted to closed deals. Displacing competitors/increasing market share. Increasing net new customers on a quarterly basis.

Minimum Qualifications:

Experience selling or supporting security, networking, compute, and/or collaboration solutions

CCNA level understanding or background in campus network design, including switching, wireless, and routing

Preferred Qualifications:

3+ years of experience in a customer-facing sales engineering or technical pre-sales role.

Cisco CCNP Enterprise (CCNP EN) certification or Cisco Certified Internetwork Expert (CCIE) certification

Proven track record of success in technical sales or solutions engineering roles.

Highly motivated with a "hunting spirit" to assist Account Executives in developing new opportunities and growing business.

Strong communication and interpersonal skills with the ability to engage effectively with customers and partners.

Why Cisco?

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:The starting salary range posted for this position is $153,000.00 to $198,900.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:

  • 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

  • 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

  • Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

  • Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

  • 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours ofunused sick timecarried forwardfrom one calendar yearto the next

  • Additional paid time away may be requested to deal with critical or emergency issues for family members

  • Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

  • .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

  • 1.5% of incentive target for each 1% of attainment between 50% and 75%;

  • 1% of incentive target for each 1% of attainment between 75% and 100%; and

  • Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$170,300.00 - $247,200.00

Non-Metro New York state & Washington state:

$163,800.00 - $237,800.00

* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.


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About Cisco Systems

Sourced by ZipRecruiter

Cisco Systems, a global tech titan based in San Jose, CA, US, operates in the information technology and services industry. Founded in 1984, the company was derived from a project between two computer scientists from Stanford University. They aimed to connect different networks of computer systems at the university, resulting in the first multi-protocol router, and subsequently, the birth of Cisco. As an industry-leading manufacturer of networking hardware and telecommunications equipment, Cisco's product and services range includes routers, switches, firewall devices, and telecommunication technology. The company's mission, "to shape the future of the Internet by creating unprecedented value and opportunity for our customers, employees, investors, and ecosystem partners," is a testament to its pursuit of technology-forward innovation and customer satisfaction.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

10,000+ Employees

Headquarters location

San Jose, CA, US

Year founded

1984

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