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Summary
As a Division Chief at the GS-2210-15, you will be part of Ofc of the Chief Information Officer Office of Personnel Management. If selected the incumbent serves as a Division Chief and senior advisor responsible for the leadership, direction, and management of a highly visible information technology program that supports OPM's mission and customers.
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Duties
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• Directs the end-to-end planning and execution of complex, high-visibility IT programs and projects, including cost and schedule estimating, programming, budgeting, requirements management, risk management, systems development life-cycle activities, documentation, and service availability.
• Leads strategic and long-range planning, modernization, configuration changes, implementations, and enhancements for enterprise IT systems, network and communications infrastructure, and related services.
• Evaluates technology, products, and service options; develops operating procedures and technical guidance; manages procurement-related activities; and resolves difficult technical, operational, and service-delivery issues.
• Directs budget formulation, execution, reporting, and resource allocation for projects supported by appropriated and revolving funds; monitors expenditures, contract costs, interagency agreements, and service-level commitments; and identifies cost savings, automation opportunities, and operational efficiencies.
• Oversees contractor-supported work and multidisciplinary federal teams; monitors service levels, system uptime and availability, deployments, migrations, testing, audits, inspections, and pre-deployment readiness; and coordinates responses to incidents, crises, and emergencies.
• Advises OCIO senior leadership on IT strategy, investment, risks, laws, regulations, policies, and mission impacts. Represents OPM in executive meetings, conferences, briefings, negotiations, and discussions with agency and external stakeholders.

Requirements
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Conditions of employment

• Must be a U.S. Citizen or National
• Males born after 12-31-59 must be registered for Selective Service
• Suitable for Federal employment, determined by a background investigation
• May be required to successfully complete a probationary period
• Candidates will not be hired based on their race, sex, color, religion, or national origin
• Complete the initial online assessment and USAHire Assessment, if required
• You will be required to report to an OPM assigned office.
• This position is not eligible for inclusion in a bargaining unit

Qualifications
For the GS15: You must have one year of specialized experience equivalent to at least the GS-14 level in the Federal service, or equivalent, performing information technology systems-administration work that includes:

• Directing and integrating multiple complex enterprise IT programs or projects, including governance, cost and schedule, requirements, risk, systems development life-cycle activities, service delivery, or modernization.
• Managing enterprise IT infrastructure, systems operations, or technical resources; ensuring compliance, availability, service levels, contractor performance, procurement support, and evaluation of technology solutions.
• Managing substantial IT budgets, funds, contracts, interagency agreements, or resource portfolios; monitoring expenditures and project or financial reporting; and achieving measurable efficiencies or cost savings.
• Leading subordinate supervisors, team leads, or multidisciplinary workforces; setting priorities, evaluating performance, developing staff, planning workforce needs, and resolving difficult performance, conduct, or organizational issues.
• Advising senior executives and representing an IT organization with internal and external stakeholders; communicating recommendations, negotiating priorities or resources, and resolving high-impact program or technical issues.

AND
Competency Requirement: In addition to the Specialized Experience above, you must meet the competency requirements for the Information Technology (IT) Management Series 2210 as described below.
A. You must have Information Technology related experience demonstrating each of the following required competencies, and must meet or exceed the *minimum proficiency level for each (Please see below section Minimum Proficiency Level):

• Attention to Detail - Is thorough when performing work and conscientious about attending to detail. (Level 4, Advanced)
• Customer Service - Works with clients and customers-that is, any individuals who use or receive the services or products that the work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Federal Government-to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; and is committed to providing quality products and services. (Level 4, Advanced)
• Decision Making - Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; and causes change. (Level 3, Intermediate)
• Information Management - Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems. (Level 4, Advanced)
• Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; and relates well to people from varied backgrounds and different situations. (Level 4, Advanced)
• Oral Communication - Expresses information, such as ideas or facts, to individuals or groups effectively, taking into account the audience and nature of the information, such as technical, sensitive, or controversial information; makes clear and convincing oral presentations; listens to others; attends to nonverbal cues; and responds appropriately. (Level 3, Intermediate)
• Problem Solving - Identifies problems; determines the accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives; and makes recommendations. (Level 4, Advanced)
• Teamwork - Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; and works with others to achieve goals. (Level 4, Advanced)
• Technical Competence - Uses knowledge acquired through formal training or on-the-job experience to perform the job; works with, understands, and evaluates technical information related to the job; and advises others on technical issues. (Level 4, Advanced)

or
B. You do not fully meet the competency requirements outlined in Option A, but I am requesting consideration as demonstrably well qualified to perform the work of this GS-2210-15 position. I possess appropriate job-related licensure, registration, certification, or special training that clearly justifies a high evaluation of my competence for the work of this position. Relevant evidence may include credentials or special training in enterprise information technology governance or service management; IT program or project management; cybersecurity or risk management; enterprise architecture; cloud, network, or communications infrastructure; IT acquisition or contract management; or another area directly related to the duties of this position. I understand that possession of a credential or completion of training does not automatically establish that I am qualified. I must provide copies of the applicable credentials or training documentation, and my resume and supporting documents must explain how this evidence demonstrates competence at the GS-15 level.
or
C. You do not fully meet the competency requirements outlined above, under the normal experience-based pathway described in above, but I am requesting consideration as demonstrably well qualified to perform the work of this GS-2210-15 position based on a substantial record of experience, achievement, and publications that demonstrates eminence in the appropriate information technology profession or technical field. My record includes significant accomplishments directly applicable to the duties and responsibilities of this position, such as directing major enterprise information technology programs or modernization initiatives; managing complex infrastructure, cybersecurity, service-delivery, budget, contract, or resource matters; advising senior executives on consequential information technology decisions; or leading multidisciplinary Federal and contractor workforces. I must provide supporting evidence, which may include published works, professional presentations, recognized innovations, major awards, professional leadership roles, or other documentation demonstrating exceptional professional or technical competence. I understand that this evidence does not automatically establish that I am qualified and will be subject to a documented holistic review.memberships, etc.
Education
Qualifiations Cotinued:
Minimum Proficiency Level*Applicants may qualify by meeting or exceeding the minimum proficiency level established for each of the required competencies. Below is a detailed explanation of the Proficiency Level Scale used to evaluate General Competencies for this position:
Level 1 - Awareness:- Applies competency in the simplest or most structured situations.- Requires close and extensive guidance.- Demonstrates awareness but limited practical application.- Learning the foundational elements.
Level 2 - Basic:- Applies the competency in somewhat routine or structured situations.- Requires frequent guidance.- Demonstrates familiarity with key concepts and practices.- Beginning to build confidence and independence.
Level 3 - Intermediate:- Applies the competency in moderately difficult situations.- Requires occasional guidance.- Demonstrates solid understanding and consistent application.- Able to adapt to new or unfamiliar contexts.
Level 4 - Advanced:- Applies the competency in considerably difficult or varied situations.- Requires little or no guidance.- Demonstrates broad and in-depth understanding.- May coach or guide others.
Level 5 - Expert:- Applies the competency in exceptionally difficult or novel situations.- Serves as a key resource and trusted advisor to others.- Demonstrates mastery and deep insight into the competency area.- Often leads or mentors others in this area.
OPM Qualification Standards and additional information for this position can be found here: Competency-Based Qualification Standard for the Information Technology Management Series, 2210
OPM Supervisory Qualifications Guide and additional information for this position can be found here: Supervisory Qualification Guide.
Merit promotion applicants must meet time-in-grade requirement as defined in 5 CFR 300, Subpart F. One year at the GS-14 level is required to meet the time-in-grade requirements for the GS 15 level.
You must meet all qualification and eligibility requirements within 30 days of the closing date of this announcement.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Additional information
Relocation expenses will not be paid.
This job opportunity announcement may be used to fill additional similar vacancies across OPM.
Reasonable Accommodation Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire
If you are unable to apply online and would like to request information about the Alternate Application process, please use the contact information at the bottom of this announcement.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal em