Service Lead (Remote)
Superior, WI · Remote
Checkpoint Avanan, Proofpoint) and DNS Security (e.g. DNSFilter, Cisco Umbrella) toolsets ... Networking proficiency with TCP/IP, VLANs, routing, firewall management (Meraki, Fortinet, or ...
Quick apply
Superior, WI · Remote
Checkpoint Avanan, Proofpoint) and DNS Security (e.g. DNSFilter, Cisco Umbrella) toolsets ... Networking proficiency with TCP/IP, VLANs, routing, firewall management (Meraki, Fortinet, or ...
Quick apply
Superior, WI · Remote
Checkpoint Avanan, Proofpoint) and DNS Security (e.g. DNSFilter, Cisco Umbrella) toolsets ... Networking proficiency with TCP/IP, VLANs, routing, firewall management (Meraki, Fortinet, or ...
| Aspect | Remote Checkpoint Firewall | Remote Network Security Specialist |
|---|---|---|
| Certifications | Checkpoint Certified Security Expert (CCSE), CCNA Security | CompTIA Security+, CISSP, Cisco CCNA Security |
| Work Environment | Focus on configuring and managing Checkpoint firewalls remotely | Broader network security tasks, including firewalls, VPNs, and intrusion detection |
| Industry Usage | Primarily in organizations using Checkpoint products | In various organizations with diverse security tools |
Remote Checkpoint Firewall specialists focus specifically on managing Checkpoint firewalls remotely, requiring specialized certifications. In contrast, Remote Network Security Specialists handle a wider range of security tools and protocols. Both roles are vital in maintaining network security but differ in scope and certification requirements.
Full-time
Re-posted 2 days ago
DSC Communications is seeking a Service Team Lead to anchor our managed services support structure. This is a hands-on technical leadership role which requires active participation in client issues and requests. The right person owns L2/L3 escalations, drives quality across the service queue, holds outsourced partners accountable, and helps build the processes and documentation that make the team more effective over time.
DSC Sentinel iQ is being purpose-built as an automation-first, AI-driven managed service platform targeting small organizations (1–40 users) in professional services, legal, accounting, and healthcare with FTC Safeguards Rule compliance as a core, bundled offering.
We are at a stage where consistent process, clear escalation paths, and structured vendor oversight will meaningfully separate good from great. This role is the linchpin of that development.
Role and ResponsibilitiesEssential duties and responsibilities include the following. Other duties may be assigned.
Technical Support & Escalation
Process & Controls Development
Team Development & Collaboration
Outsourced Team Management
Required
Strongly Preferred