Senior Cloud Network Engineer - Customer Support
Dallas, TX · Remote
$108K - $128K/yr
... Firewalls, Checkpoint, Juniper, Fortinet, Riverbed, Barracuda, Sonicwall, Aruba, Sophos ... Remote
Senior Cloud Network Engineer - Customer Support
Dallas, TX · Remote
$108K - $128K/yr
... Firewalls, Checkpoint, Juniper, Fortinet, Riverbed, Barracuda, Sonicwall, Aruba, Sophos ... Remote
Remote Checkpoint Firewall information
What is a Remote Checkpoint Firewall?
A Remote Checkpoint Firewall refers to the use of Check Point firewall technology to protect networks and endpoints that are not physically located within the organization's main office, often managed and monitored remotely. Check Point firewalls are security devices or software that control incoming and outgoing network traffic based on predetermined security rules. When deployed remotely, these firewalls help secure remote offices, branch locations, or remote workers by ensuring their network traffic is protected and compliant with company policies. Remote management allows IT teams to update configurations, monitor security events, and enforce security policies from a central location, enhancing security and operational efficiency.
What is the difference between Remote Checkpoint Firewall vs Remote Network Security Specialist?
| Aspect | Remote Checkpoint Firewall | Remote Network Security Specialist |
|---|---|---|
| Certifications | Checkpoint Certified Security Expert (CCSE), CCNA Security | CompTIA Security+, CISSP, Cisco CCNA Security |
| Work Environment | Focus on configuring and managing Checkpoint firewalls remotely | Broader network security tasks, including firewalls, VPNs, and intrusion detection |
| Industry Usage | Primarily in organizations using Checkpoint products | In various organizations with diverse security tools |
Remote Checkpoint Firewall specialists focus specifically on managing Checkpoint firewalls remotely, requiring specialized certifications. In contrast, Remote Network Security Specialists handle a wider range of security tools and protocols. Both roles are vital in maintaining network security but differ in scope and certification requirements.
What are some common challenges faced by remote Checkpoint Firewall administrators, and how can they be overcome?
Remote Checkpoint Firewall administrators often encounter challenges such as troubleshooting connectivity issues without on-site access, managing configurations securely over VPN, and coordinating with distributed IT teams. To overcome these, it's important to utilize secure remote management tools, establish clear communication channels with team members, and maintain detailed documentation of network changes. Regularly scheduled virtual meetings and leveraging Checkpoint's centralized management platforms can also help ensure smooth collaboration and rapid incident response.
What are the key skills and qualifications needed to thrive as a Remote Check Point Firewall Administrator, and why are they important?
To excel as a Remote Check Point Firewall Administrator, you need in-depth knowledge of network security, firewall policies, and experience with Check Point technologies, typically supported by certifications like CCSA or CCSE. Familiarity with security management platforms, VPN configuration, and troubleshooting tools is essential. Strong analytical thinking, attention to detail, and effective communication are crucial soft skills for this role. These abilities ensure robust network protection, quick resolution of security incidents, and seamless collaboration with IT teams.
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$108K - $128K/yr
Other
Retirement
Posted 21 hours ago
Job description
WHO WE ARE:
Aviatrix is pioneering the Cloud Native Security Fabric - the architecture the Containment Era requires. The Cloud Native Security Fabric governs every workload communication path across every cloud, every VPC, every Kubernetes cluster, and every serverless function, from a single policy plane. One rule. Universal propagation. Enforced at the workload, not at a chokepoint. Trusted by more than 500 of the world's leading enterprises. For more information, visit aviatrix.ai.
ABOUT THE ROLE:
As a Sr. Cloud Network Engineer, you will be a part of Aviatrix's Customer Support team. This position is a critical organization as a part of our customers' adoption of Aviatrix's enterprise multi-cloud Networking and Security Services Software.
You'll guide our customers for quick and consistent adoption, accelerated integrations with our multi-cloud software products, and real-time support and strategy to ensure our customers are satisfied with Aviatrix's products.
KEY RESPONSIBILITIES:
- Work closely with sales and engineering teams to manage, troubleshoot and resolve technical issues and questions from Aviatrix enterprise customers.
- Report product issues to development and advocate for the customer to help Aviatrix deliver high-quality products.
- Develop and improve knowledge-based content, identifying gaps and enhancing troubleshooting guidance and best practices.
- Lead resolution of complex and high-priority customer support issues, coordinating and prioritizing timely resolutions with engineering and solution engineering teams.
- Provide "hands-on" support for complex customer environments and production issues.
- You will bring solutions to the leadership team, feedback on solutions recommended.
- Identify opportunities to improve case management workflows and support processes.
- Mentor Cloud Network Engineers and share technical best practices.
- Minimum 5+ years of work experience in customer success, resident engineer, network engineer, or similar roles.
- Solid understanding of networking, Routing, BGP, IPsec VPN, virtualization, Linux, and infrastructure software.
- Experience with Amazon Web Services (AWS), Microsoft Azure, and/or Google Cloud Platform is a plus.
- Experience in configuring, testing, and troubleshooting various networking products/solutions (e.g., Cisco ISR routers, ASA firewalls, Meraki, Palo Alto Firewalls, Checkpoint, Juniper, Fortinet, Riverbed, Barracuda, Sonicwall, Aruba, Sophos)
- Experience with Python, shell scripting, automation.
- Experience with security products is a plus.
- Ability to multi-task and work in a dynamic environment.
- Availability to provide after-hours support on a scheduled / non-scheduled basis.
The United States based annual base salary range for this full-time position is $108,800-$128,400 (national range) + benefits + 401(k) match + equity and is bonus eligible. The pay range is determined by the role, work location, job-related skills, level, experience and relevant education. The range displayed is applicable only for new hires for the listed position located in the US. Your Talent Acquisition Partner can share more details regarding salary ranges, benefits, and equity for your location during the hiring process.
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