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Remote Chat Jobs in Toronto, ON (NOW HIRING)

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...

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Remote Chat information

See Toronto, ON salary details

$9

$24

$62

How much do remote chat jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for remote chat in Toronto, ON is $24.13, according to ZipRecruiter salary data. Most workers in this role earn between $14.45 and $26.38 per hour, depending on experience, location, and employer.

What is a remote chat job?

Remote chat jobs are positions where employees communicate with customers or clients primarily through online chat platforms rather than over the phone or in person. These roles are often found in customer service, technical support, sales, and online moderation. Remote chat agents typically answer questions, resolve issues, and provide information, all while working from home or any location with internet access. The main advantage of these jobs is the flexibility and convenience they offer, making them popular for people seeking remote work opportunities.

What is a remote chat job?

Remote chat jobs involve providing customer service or support via a chat application. Your job duties in this online job vary slightly depending on the type of support that you provide. A customer service representative works to answer questions and help customers with basic troubleshooting, ordering products or services, or technical issues. You can perform your responsibilities in a remote location using a virtual chat application. If you are unable to assist the customer or client, you refer them to other employees. Remote chat agents either work for a single employer or different companies on a freelance basis.

What are the key skills and qualifications needed to thrive as a remote chat support representative, and why are they important?

To thrive as a Remote Chat Support Representative, you need excellent written communication skills, fast typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and help desk software is typically required. Strong problem-solving, patience, and the ability to multitask effectively are essential soft skills for this role. These skills and qualities are crucial for delivering prompt, accurate, and empathetic support to customers in a virtual environment.

What are some common challenges faced by remote chat support agents and how can they be addressed?

Remote chat support agents often face challenges such as handling multiple conversations simultaneously, maintaining a high level of customer satisfaction without face-to-face interaction, and managing distractions in a home environment. To address these, agents can use tools that help organize chats, follow clear communication guidelines, and set up a dedicated workspace to minimize interruptions. Regular check-ins with team leads and ongoing training sessions also help agents stay connected with their team and up-to-date on best practices.

What is the difference between Remote Chat vs Remote Customer Support Agent?

AspectRemote ChatRemote Customer Support Agent
Primary RoleEngages with customers via live chat to resolve inquiries and provide assistanceHandles customer issues through various channels, including phone, email, and chat
Required SkillsExcellent written communication, problem-solving, multitaskingStrong communication skills, empathy, technical knowledge
Work EnvironmentOnline, computer-based, flexible hoursRemote, often multi-channel, may include shift work
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, technical support certifications

Remote Chat specialists focus primarily on live online interactions, providing quick responses via chat. Remote Customer Support Agents may handle multiple channels, including chat, but often involve phone and email support as well. Both roles require strong communication skills and customer service experience, but Remote Chat is more specialized in real-time online engagement, while Remote Customer Support Agents have a broader support scope.

What are the most commonly searched types of Chat jobs in Toronto, ON?

The most popular types of Chat jobs in Toronto, ON are:

What are popular job titles related to Remote Chat jobs in Toronto, ON?

For Remote Chat jobs in Toronto, ON, the most frequently searched job titles are:

What job categories do people searching Remote Chat jobs in Toronto, ON look for?

The top searched job categories for Remote Chat jobs in Toronto, ON are:

What cities near Toronto, ON are hiring for Remote Chat jobs?

Cities near Toronto, ON with the most Remote Chat job openings:

Infographic showing various Remote Chat job openings in Toronto, ON as of June 2026, with employment types broken down into 75% Full Time, and 25% Contract. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution, with an average salary of $50,184 per year, or $24.1 per hour.

Entry Level Full Stack Engineer (Chat Platform)

Toronto, ON • Remote


Yelp, Inc
Internet and IT • 1 - 5K employees

6.9

Company rating: 6.9 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

203rd of 246 rated software companies

Respectful managers

Good training

Uninterrupted breaks


CA$85K - CA$107K/yr

Full-time

Posted yesterday

New


Job description

Yelp engineering culture is driven by our values: we’re a cooperative team that values individual authenticity and encourages creative solutions to problems. All new engineers deploy working code their first week, and we strive to broaden individual impact with support from managers, mentors, and teams. At the end of the day, we’re all about helping our users, growing as engineers, and having fun in a collaborative environment.

Yelp's Chat Platform team powers the Yelp Assistant on Android, iOS, and Web. The team builds chat-native product experiences that go beyond text: visual, interactive elements composed in real time through Server Driven UI. The platform serves millions of users with low latency and high reliability while meeting safety and privacy standards.


As an entry level Full Stack Engineer on Chat Platform, you will contribute to the infrastructure that generates and delivers these experiences. This includes building Server Driven UI components, extending streaming APIs, integrating with chat intelligence services, and instrumenting the platform for reliability and observability. You will be expected to write clean, well-tested code across Python and TypeScript, ship features end-to-end from backend to client SDK, and work alongside experienced engineers who will help you build depth in real-time systems and platform design.


This is a strong fit for engineers early in their careers who want to build deep full-stack and real-time systems skills, working on infrastructure that ships directly to millions of users.

This opportunity is fully remote and does not require you to be located in any particular area in Canada. We welcome applicants from throughout Canada. We’d love to have you apply, even if you don’t feel you meet every single requirement in this posting. At Yelp, we’re looking for great people, not just those who simply check off all the boxes.


  • Build and extend Server Driven UI components that render chat experiences dynamically across Android, iOS, and Web

  • Write, test, and ship production-grade code in Python and TypeScript across the chat platform stack

  • Contribute to streaming APIs and client SDKs that deliver real-time chat interactions to consumers and businesses

  • Partner with chat features and chat intelligence teams to translate emerging product requirements into platform capabilities

  • Instrument chat flows with metrics, logging, tracing, and alerting to maintain reliability at scale

  • Participate in code reviews, on-call rotations, and incident response to build operational instincts over time

  • Investigate production issues and contribute fixes across a complex system spanning multiple services and client surfaces


  • BS in Computer Science or equivalent practical experience

  • Proficiency in Python and TypeScript

  • Strong software engineering fundamentals: data structures, algorithms, system design, and a commitment to writing clean, tested, maintainable code

  • Familiarity solid understanding of client-server architecture

  • Ability to ramp quickly on an unfamiliar codebase and ask good questions

  • Clear written and verbal communication; the team works cross-functionally with Product, Design, and Data Science and documents its decisions

  • Interest in real-time systems, streaming protocols, or platform/infrastructure work

  • As part of the final panel interview for this role, you’ll complete a coding exercise using React and Flask in a code repository platform. The code repo platform offers an optional AI chatbot for syntax lookups and clarifying questions during the exercise.


There are a variety of factors that go into determining a compensation range, including but not limited to external market benchmark data and years of experience. Based on the anticipated level of experience that we are seeking, we expect the compensation range for this role to be between $85,000 and $107,000. The actual compensation offered may be influenced by a variety of factors, including the candidate’s experience and skill set.

There may be flexibility with the range included in this posting should a candidate be leveled higher or lower than the posted range.

  • This opportunity has the option to be fully remote in all locations across Canada.
  • This role is posted to fill an existing position.
  • You can find more information about Yelp's five star benefits here!

At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education — and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity.”

We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, disability, or any other protected status.

We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-recruiting@yelp.com or 1-415-969-8488.

Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes.

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