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Remote Chat Jobs in Redmond, OR (NOW HIRING)

Online Sales Assistant

Bend, OR ยท Remote

$23/hr

This fully remote position combines customer engagement with operational support. You'll assist ... chat. * Qualify leads by understanding customer needs, timelines, and buying goals. * Schedule ...

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Remote Chat information

What is a remote chat job?

Remote chat jobs are positions where employees communicate with customers or clients primarily through online chat platforms rather than over the phone or in person. These roles are often found in customer service, technical support, sales, and online moderation. Remote chat agents typically answer questions, resolve issues, and provide information, all while working from home or any location with internet access. The main advantage of these jobs is the flexibility and convenience they offer, making them popular for people seeking remote work opportunities.

What is a remote chat job?

Remote chat jobs involve providing customer service or support via a chat application. Your job duties in this online job vary slightly depending on the type of support that you provide. A customer service representative works to answer questions and help customers with basic troubleshooting, ordering products or services, or technical issues. You can perform your responsibilities in a remote location using a virtual chat application. If you are unable to assist the customer or client, you refer them to other employees. Remote chat agents either work for a single employer or different companies on a freelance basis.

What are the key skills and qualifications needed to thrive as a remote chat support representative, and why are they important?

To thrive as a Remote Chat Support Representative, you need excellent written communication skills, fast typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and help desk software is typically required. Strong problem-solving, patience, and the ability to multitask effectively are essential soft skills for this role. These skills and qualities are crucial for delivering prompt, accurate, and empathetic support to customers in a virtual environment.

What are some common challenges faced by remote chat support agents and how can they be addressed?

Remote chat support agents often face challenges such as handling multiple conversations simultaneously, maintaining a high level of customer satisfaction without face-to-face interaction, and managing distractions in a home environment. To address these, agents can use tools that help organize chats, follow clear communication guidelines, and set up a dedicated workspace to minimize interruptions. Regular check-ins with team leads and ongoing training sessions also help agents stay connected with their team and up-to-date on best practices.

What is the difference between Remote Chat vs Remote Customer Support Agent?

AspectRemote ChatRemote Customer Support Agent
Primary RoleEngages with customers via live chat to resolve inquiries and provide assistanceHandles customer issues through various channels, including phone, email, and chat
Required SkillsExcellent written communication, problem-solving, multitaskingStrong communication skills, empathy, technical knowledge
Work EnvironmentOnline, computer-based, flexible hoursRemote, often multi-channel, may include shift work
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, technical support certifications

Remote Chat specialists focus primarily on live online interactions, providing quick responses via chat. Remote Customer Support Agents may handle multiple channels, including chat, but often involve phone and email support as well. Both roles require strong communication skills and customer service experience, but Remote Chat is more specialized in real-time online engagement, while Remote Customer Support Agents have a broader support scope.

What are popular job titles related to Remote Chat jobs in Redmond, OR?

For Remote Chat jobs in Redmond, OR, the most frequently searched job titles are:

What cities near Redmond, OR are hiring for Remote Chat jobs?

Cities near Redmond, OR with the most Remote Chat job openings:

Infographic showing various Remote Chat job openings in Redmond, OR as of August 2026, with employment types broken down into 56% Full Time, 14% Part Time, and 30% Contract. Highlights an 77% Physical, 2% Hybrid, and 21% Remote job distribution.

Remote Licensed Mental Health Counselor - Full-Time

One Step at a Time Psychiatric Services

Bend, OR โ€ข Remote

Full-time

Posted 5 days ago


Job description

Position Overview

We are seeking a compassionate and fully licensed mental health counselor to join our dedicated team at One Step at a Time Psychiatric Services. This full-time position offers a unique opportunity to provide remote counseling services to clients, focusing on promoting mental and emotional well-being through telehealth modalities. Our ideal candidate will leverage their expertise in mental health to positively impact the lives of individuals seeking support.

About the Organization

One Step at a Time Psychiatric Services is a progressive mental health practice based in Bend, Oregon, specializing in delivering high-quality, remote counseling services. We pride ourselves on our client-centered approach, ensuring that all our offerings are tailored to meet the diverse needs of our clients. Committed to clinical excellence, we provide our therapists with robust support, allowing them to focus on what they do bestโ€”helping individuals navigate their mental health journeys.

Work Environment

This position offers a 100% remote work setting, empowering you to create a flexible and comfortable workspace from anywhere. As a full-time licensed mental health therapist, you will have the autonomy to set your own hours, fostering a healthy work-life balance. You will utilize our innovative online platform, which serves as your private counseling office, allowing for seamless interactions through live video sessions and messaging.

Key Responsibilities
  • Provide professional counseling services to clients via video chat, focusing on emotional and mental health issues.
  • Facilitate discussions that encourage clients to express their feelings, thoughts, and experiences in a safe, judgment-free environment.
  • Conduct assessments and identify clients' mental health issues through effective conversation and observation.
  • Assist clients in setting therapeutic goals, developing actionable plans, and nurturing insights into their behaviors and emotions.
  • Utilize a solution-focused methodology to optimize client outcomes and foster resilience in their mental health journeys.
  • Maintain clear documentation and compliance with electronic Health Records (EHR) systems while adhering to ethical guidelines.
  • Participate in ongoing professional development and supervision to enhance clinical skills and competencies.
Patient Population / Client Focus

You will primarily work with stable, low-acuity clients who are seeking treatment for various emotional and mental health concerns. All clients are carefully screened prior to booking sessions to ensure they are appropriate for remote counseling, allowing for an environment conducive to effective healing and personal growth. This position presents the opportunity to build therapeutic relationships based on respect, empathy, and evidence-based approaches.

Qualifications

To be considered for this role, you must hold a Masterโ€™s degree in Social Work, Marriage and Family Therapy, Counseling, or Psychology. You must possess a valid, independent license to practice, such as:

  • Licensed Marriage and Family Therapist (LMFT)
  • Licensed Professional Clinical Counselor (LPCC)
  • Licensed Clinical Social Worker (LCSW)

Your credentials should demonstrate extensive training in mental health counseling, and you must also have a strong foundation in interpersonal skills and empathy to effectively support clients in their healing process.

Preferred Experience

While not mandatory, experience working in a remote therapy environment is advantageous. Familiarity with telecommunication tools and digital platforms for therapy sessions will be beneficial in ensuring smooth client interactions. Additionally, prior experience with solution-focused therapeutic methods will enhance your effectiveness in this role. Candidates should demonstrate competence in maintaining confidentiality and managing sensitive information.

Compensation and Benefits

At One Step at a Time Psychiatric Services, we value our therapists and offer competitive compensation to reflect your experience and expertise. Full-time counselors can expect an annual salary ranging from USD 115,000 to 130,000. Benefits include a monthly healthcare stipend, access to our therapy platform for personal use, and the flexibility to design a work schedule that aligns with your life and responsibilities. We provide weekly direct deposit payments to ensure timely compensation for your valuable work.

Career Growth Opportunities

Joining our team means being part of an organization that encourages professional growth. You will have opportunities for continued education, training, and professional development to stay current with best practices. As our organization expands, there will be avenues for advancement into supervisory or specialized roles as you gain experience and demonstrate leadership capabilities.

Why Join Our Team

We are dedicated to providing a supportive work environment where therapists can thrive. Our streamlined processes involve minimal paperwork, as we manage client acquisition, billing, and administrative tasks, allowing you to concentrate solely on client care. Our unique matching system ensures that you are paired with clients aligned with your specializations, meaning you can build fulfilling therapeutic relationships. At One Step at a Time Psychiatric Services, you will play an essential role in transforming lives one step at a time.

Application Information

If you are ready to contribute your expertise and passion for mental health care and join a team committed to making a difference, we encourage you to apply today. Submit your application and begin your journey toward a rewarding career with One Step at a Time Psychiatric Services.