2

Remote Chat Jobs in Redmond, OR (NOW HIRING)

Customer Representative

Bend, OR ยท Remote

$17 - $23/hr

Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency. * Travel perks and exclusive industry discounts. * Supportive team environment with ongoing training.

Customer Representative

Bend, OR ยท Remote

$30K - $50K/yr

Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency. * Travel perks and exclusive industry discounts. * Supportive team environment with ongoing training.

Showing results 21-24

Remote Chat information

What is a remote chat job?

Remote chat jobs are positions where employees communicate with customers or clients primarily through online chat platforms rather than over the phone or in person. These roles are often found in customer service, technical support, sales, and online moderation. Remote chat agents typically answer questions, resolve issues, and provide information, all while working from home or any location with internet access. The main advantage of these jobs is the flexibility and convenience they offer, making them popular for people seeking remote work opportunities.

What is a remote chat job?

Remote chat jobs involve providing customer service or support via a chat application. Your job duties in this online job vary slightly depending on the type of support that you provide. A customer service representative works to answer questions and help customers with basic troubleshooting, ordering products or services, or technical issues. You can perform your responsibilities in a remote location using a virtual chat application. If you are unable to assist the customer or client, you refer them to other employees. Remote chat agents either work for a single employer or different companies on a freelance basis.

What are the key skills and qualifications needed to thrive as a remote chat support representative, and why are they important?

To thrive as a Remote Chat Support Representative, you need excellent written communication skills, fast typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and help desk software is typically required. Strong problem-solving, patience, and the ability to multitask effectively are essential soft skills for this role. These skills and qualities are crucial for delivering prompt, accurate, and empathetic support to customers in a virtual environment.

What are some common challenges faced by remote chat support agents and how can they be addressed?

Remote chat support agents often face challenges such as handling multiple conversations simultaneously, maintaining a high level of customer satisfaction without face-to-face interaction, and managing distractions in a home environment. To address these, agents can use tools that help organize chats, follow clear communication guidelines, and set up a dedicated workspace to minimize interruptions. Regular check-ins with team leads and ongoing training sessions also help agents stay connected with their team and up-to-date on best practices.

What is the difference between Remote Chat vs Remote Customer Support Agent?

AspectRemote ChatRemote Customer Support Agent
Primary RoleEngages with customers via live chat to resolve inquiries and provide assistanceHandles customer issues through various channels, including phone, email, and chat
Required SkillsExcellent written communication, problem-solving, multitaskingStrong communication skills, empathy, technical knowledge
Work EnvironmentOnline, computer-based, flexible hoursRemote, often multi-channel, may include shift work
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, technical support certifications

Remote Chat specialists focus primarily on live online interactions, providing quick responses via chat. Remote Customer Support Agents may handle multiple channels, including chat, but often involve phone and email support as well. Both roles require strong communication skills and customer service experience, but Remote Chat is more specialized in real-time online engagement, while Remote Customer Support Agents have a broader support scope.

What are popular job titles related to Remote Chat jobs in Redmond, OR?

For Remote Chat jobs in Redmond, OR, the most frequently searched job titles are:

What cities near Redmond, OR are hiring for Remote Chat jobs?

Cities near Redmond, OR with the most Remote Chat job openings:

Infographic showing various Remote Chat job openings in Redmond, OR as of August 2026, with employment types broken down into 56% Full Time, 14% Part Time, and 30% Contract. Highlights an 77% Physical, 2% Hybrid, and 21% Remote job distribution.

Part-Time Telehealth Mental Health Counselor

We Care Mental Health Therapy

Bend, OR โ€ข Remote

$53K - $70K/yr

Full-time

Medical, Retirement

Posted 2 days ago

New


Job description

Position Overview

We Care Mental Health Therapy is actively seeking dedicated professionals to join our team as Part-Time Telehealth Mental Health Counselors. This role is designed for individuals passionate about mental health and eager to make a real difference in the lives of clients struggling with day-to-day challenges. As a Telehealth Counselor, you will have the freedom to work from the comfort of your own home while enjoying a flexible work environment that respects your work-life balance.

About the Organization

We Care Mental Health Therapy is committed to delivering high-quality mental health care through innovative telehealth solutions. Located in Bend, Oregon, our organization focuses on providing accessible and compassionate mental health services to individuals seeking support. We pride ourselves on our ability to adapt to the evolving needs of our clients while providing our counseling staff with the resources they need to succeed. Our team fosters a supportive atmosphere where personal well-being is as important as professional excellence.

Work Environment

This position is remote, allowing you to create a workspace that best suits your needs. Our telehealth platform facilitates smooth, efficient communication with your clients through secure video chat technology. You will receive ongoing administrative and technological support to help you manage your client load without being bogged down by paperwork or back-office tasks. Your focus will be completely on your clients and their therapeutic journey.

Key Responsibilities
  • Provide individual counseling sessions via video conference to assist clients in improving their mental well-being.
  • Facilitate discussions that allow clients to explore their emotions and life experiences, leading to personal insights and enhanced self-awareness.
  • Serve as a client advocate, helping them set and define realistic therapeutic goals tailored to their individual needs.
  • Conduct thorough evaluations of clients' mental health statuses to develop personalized treatment plans that employ evidence-based, solution-focused methodologies.
  • Utilize your clinical expertise to guide clients through challenges such as anxiety, relationship issues, and life transitions.
Patient Population / Client Focus

Your work will primarily involve adults who have been thoroughly screened and evaluated prior to accessing our services. Each client is categorized as stable and low acuity, ensuring that you will not be handling severe mental health cases. We also prioritize matching you with clients whose demographic backgrounds and specific needs align with your areas of expertise, ensuring a more tailored therapeutic experience.

Qualifications

To qualify for this position, candidates must possess the following:

  • A Master's degree in Social Work, Counseling, Marriage and Family Therapy, or Psychology.
  • A full independent license to practice as a mental health professional, such as:
    • Licensed Marriage and Family Therapist (LMFT)
    • Licensed Professional Counselor (LPC)
    • Licensed Clinical Social Worker (LCSW)
  • No provisional licenses or any disciplinary actions against your license.
  • Exceptional verbal communication and interpersonal skills.
  • Proficiency with digital communications and telehealth platforms.
Preferred Experience

While not mandatory, candidates with experience in telehealth services or those who have worked with similar adult populations may find a smoother transition into this role. Experience with various therapeutic modalities and familiarity with digital counseling tools will be advantageous.

Compensation and Benefits

We offer a competitive salary range of USD 50,000 to 70,000 yearly, commensurate with experience and hours worked. In addition to a weekly direct deposit, the role comes with a comprehensive benefits package, including health insurance, retirement savings plans, and opportunities for professional development. We value our staff and strive to create a work environment that is both supportive and inclusive, ensuring that your contributions are recognized.

Career Growth Opportunities

At We Care Mental Health Therapy, we believe in nurturing our team's professional growth. As you further develop your skills and expertise, you will have the opportunity to take on greater responsibilities and leadership roles within our organization. We actively promote career advancement within our team, encouraging continuous professional development and learning.

Why Join Our Team

This is more than just a job; it is a chance to join a dedicated team of professionals committed to making a positive impact on mental health. We value balance in our work lives and understand the importance of personal well-being to be effective counselors. If you are ready to bring your expertise and compassion to a supportive telehealth environment, We Care Mental Health Therapy is the place for you.

Application Information

If you possess the necessary qualifications and are excited about the opportunity to contribute to our mission, we encourage you to apply. Please submit your CV along with a cover letter detailing your experience and interest in this position. We look forward to welcoming passionate, compassionate individuals to our team!